Gym Plus Australia Reviews 166

Overall, Gymplus offers great value for money and solid service. Pricing is competitive, and the quality of the product exceeded my expectations for the cost.
Delivery was fast and smooth, with no issues from order to arrival. That part was handled well.
Customer service was responsive and easy to deal with, which matters. That said, their product knowledge wasn’t completely accurate. In my case, it didn’t end up being an issue because the item still suited my needs and performed as expected. Given the price point and the final outcome, it’s hard to complain.
Bottom line: good quality, fast delivery, and decent support. Minor gaps in product knowledge, but the value and end result make it worth it.

Awesome products, speedy delivery, it came a week early. Pretty good prices too!

Ordered some gymnastics rings for my daughter—arrived fast, solid quality, and easy to install. Will shop here again!

​Big shoutout to Gym Plus for having decent shipping rates, even for bulky stuff. Other stores charge a fortune, but Gym Plus was transparent and fair. Got a crash mat for my daughter's gymnastics training—great quality.

We bought a full power rack setup from Gym Plus and couldn’t be happier. The quality is outstanding, setup was straightforward, and it looks amazing in our garage. Customer service was quick and helpful when we had a question about accessories. Highly recommend!

Their customer service, shipping and most important equipment is 5 star quality I would highly recommend them. Very trustworthy, reliable and professional.

We ordered silks but were worried it wouldn’t make it in time for Xmas. Brooke and her team were super helpful and assisted us with expedited shipping. We were amazed when the silks literally arrived the next day (from Melbourne to Canberra!)
Great communication and highly recommend!

Excellent customer service - they went above and beyond to make sure my order arrived in time. And our kids love it !

Easy to communicate with and able to ensure I got my delivery as quickly as possible. Wonderful experience.

Great range, price and delivery time. I've bought multiple times from GymPlus and will be back in future!

Really happy with the power rack. All arrived in one shipment and was pretty easy to put together alone.

The cable pulley system was out of stock but they sent me a personal email to let me know and gave me a voucher for the trouble, so happy to wait!

After searching for value for money gym equipment, we stumbled across Gym Plus in an online Google search.
I highly recommend Gym Plus for quality gym equipment that is exceptional value for money when compared to current offerings on the market.
Overall a seamless process with prompt delivery, I'll definitely be using Gym Plus for my next equipment purchase.
Thanks Gym Plus!

Jason - Adelaide (S.A)

I have brought several items from Gym plus over the past 3 or so years ranging from Racks, Benches and barbells and the service has been seemless. Items are processed effectively and delivered quickly about 4 or 5 days. Some items have come defective but the customer service is quick to resolve and find resolution. I have referred friends to gym plus.

I have bought about 5-6 Gymplus machines and every single one of them has been an invaluable purchase!!

Setting up was simple and easy with instructions. Most machines took within about an hour to set up and begin using, depending on their complexity.

The qaulity of the machines is excellent and I can definitely see myself ordering more from Gym Plus. I would also be reccomending Gym Plus to anyone starting up a home gym of their own!

Get in while you can!!

Timely delivery and great quality will continue to buy items from here and capture the many memories they make with my daughter

Great service from the team at Gym Plus. Pricing on all equipment and freight is extremely competitive. Highly recommend Gym Plus Australia.

Absolutely awesome to deal with, helpful staff, Brooke was fantastic and I would recommend these guys to friends and family.

Despite their website saying they had the item
Despite 2 phones asking is the item in stock and being told yes, was pick up now ok and being told yes.

Turns out they did not have item in stock

Wasted my time. I drove a round trip of 50kms for nothing.

Spent over $400 in 2 items , one of them didn’t fit my rack I had as they are an online retailer I can’t tell this is the case till I receive .

Being an online retailer didn’t see an issue to return as it doesn’t fit , if I could go in store and see it would be an issue .

As an online retailer should realise this will be an issue they need to address with there returns policy .

When asked to send the 1 of 2 items purchased for $119 they wanted me to pay for return shipping ( didn’t mind ) but then they wanted to charge me a 20% restocking fee $23.50 ) then they also wanted to take the shipping they paid when sending it to me initially which is more then also quoted on their website ) $29.99 so to return an item that isn’t fit for purpose I then would get $45 refund taking into contention also sending it back to them .

They say they shouldn’t have to ABSORB the shipping fee but I still got a $300 bench that I am not returning so if you return 1 item of how ever many you buy they will ask for the total shipping back .

Shop at another online retailer that gives you piece of mind of returns there are plenty others out there !!!!!!