Gym Plus Australia Reviews 166

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have brought several items from Gym plus over the past 3 or so years ranging from Racks, Benches and barbells and the service has been seemless. Items are processed effectively and delivered quickly... See more

Rated 4 out of 5 stars

Package was sent straight away from company. Unfortunately out of there control it took a while to get packages due to the original shipping company they were using losing the shipment. When rese... See more

Company replied

Rated 5 out of 5 stars

First time at purchasing through Gym Plus and extremely happy with their fabulous service. Brilliant service/ delivery and product is quality! Thank you Gym Plus our gorgeous young dancers are so... See more

Company replied

Rated 5 out of 5 stars

After searching for value for money gym equipment, we stumbled across Gym Plus in an online Google search. I highly recommend Gym Plus for quality gym equipment that is exceptional value for mone... See more

Company details

  1. Exercise Equipment Shop

Written by the company

Gym Plus 🇦🇺 | Inviting Movement. We are here to spark a movement of movers who sweat, lift, laugh and live well.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

166 reviews

5-star
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Rated 5 out of 5 stars

Great kit

Great kit, amazing dispatch time

2 April 2022
Gym Plus Australia logo

Reply from Gym Plus Australia

Hi Customer,

Thank you so much for your feedback! We hope to serve you again in the near future.

Gym Plus Team

Rated 5 out of 5 stars

Service was great!

Service was very efficient. Everything arrived quickly and well-packed to prevent damage.

2 April 2022
Gym Plus Australia logo

Reply from Gym Plus Australia

Hi Helen,

Thank you so much for your feedback! We hope to serve you again in the near future.

Gym Plus Team

Rated 5 out of 5 stars

Product arrived in good time

Product arrived in good time. Product of good quality.

2 April 2022
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Reply from Gym Plus Australia

Hi Todd,

Thank you so much for your feedback! We hope to serve you again in the near future.

Gym Plus Team

Rated 5 out of 5 stars

Very impressed

Very impressed.
The product arrived within 3 days and was very reasonably priced and of a lot better quality than I expected.
Will use this service again as they have proven to be very reliable.

1 April 2022
Gym Plus Australia logo

Reply from Gym Plus Australia

Hi Kevin,

Thank you so much for your feedback! We hope to serve you again in the near future.

Gym Plus Team

Rated 4 out of 5 stars

A good sturdy product

Despite discovering that one of the screw holes was a bit too small for the screw when I was putting this together, I am still happy with my purchase.

29 March 2022
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Reply from Gym Plus Australia

Hi Eleni,

Thank you so much for your feedback! We hope to serve you again in the near future.

Gym Plus Team

Rated 4 out of 5 stars

That I was given a reasonable out come…

That I was given a reasonable out come to a purchase that originally had a freight cost of $500 but when I went to the purchase of the order I was increased by $1500 for freight.

28 March 2022
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Reply from Gym Plus Australia

Hi Michael,

Thank you so much for your feedback! We hope to serve you again in the near future.

Gym Plus Team

Rated 5 out of 5 stars

air track

I bought an air track, came with electric pump, it’s great for my dance studio very happy with it, good quality. Will be using gym plus again, thank you!

17 March 2022
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Reply from Gym Plus Australia

Hi Hope,
We appreciate the review and are glad you are satisfied with our products. We are always trying our best to make your experience memorable, and we’re so happy that we’ve achieved it! Look forward to serving you again soon.

Rated 5 out of 5 stars

Great Company to deal with

Great Company to deal with. Everything arrived promptly and even when there was a small issue with damage on one item ordered, their customer service was fantastic. Definitely will be my go to for my home gym equipment and will be recommending to all my famliy and friends.

10 March 2022
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Reply from Gym Plus Australia

Hi Tonino, thanks for your feedback! We are so happy to know that you were satisfied with your products and service. Look forward to serving you again.

Rated 2 out of 5 stars

Upfront service was good

Upfront service was good. Responsive and kept informed.
It's been overv weeks now, nothing received and no further updates on progress.

10 February 2022
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Reply from Gym Plus Australia

Dear Customer,

Sorry for the delay with your order. Currently all the parcels to WA are experiencing some delay, I have spoken with the courier and push the delivery for you. Please feel free to contact us anytime. Our customer service team is here to help, Thanks

Kind Regards

Gym Plus Customer Service Team

Rated 5 out of 5 stars
Gym Plus Australia logo

Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

Rated 5 out of 5 stars

Excellent customer service

Ordered a Safety Squat Bar and it was dispatched the same day. Made it to Perth from Melbourne promptly but then was stuck at the depot in Perth for a while (due to the current road freight backlog).

Received the package with the handle attachments about two weeks from order, but not the bar. Reached out to Gym Plus and they responded promptly with an update on the situation. Bar was delivered the next day.

Haven't used the bar yet but the quality of the finish is very nice.

4 February 2022
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Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

Rated 5 out of 5 stars

Very satisfied

Very happy with delivery, quality and price

3 February 2022
Gym Plus Australia logo

Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

Rated 5 out of 5 stars

First time at purchasing through Gym…

First time at purchasing through Gym Plus and extremely happy with their fabulous service. Brilliant service/ delivery and product is quality!

Thank you Gym Plus our gorgeous young dancers are so very grateful and excited to have received our new air track to soar through 2022!

2 February 2022
Gym Plus Australia logo

Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

Rated 5 out of 5 stars

Easy website to navigate

Easy website to navigate, delivery was reasonably quick too give current covid timings.

29 January 2022
Gym Plus Australia logo

Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

Rated 5 out of 5 stars

Very helpful

Very helpful, and flexible with our pick up time.
Highly recommend gym Plus.

29 January 2022
Gym Plus Australia logo

Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

Rated 5 out of 5 stars

Easy to order

Easy to order, good price with quality equipment. Fast, on time delivery

27 January 2022
Gym Plus Australia logo

Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

Rated 5 out of 5 stars

Best present ever!

The Air Mat helps me to practice all my acro tricks at home. It is easy to inflate, deflate and store.

Gym Plus Australia were super speedy with their delivery! Ordered Boxing Day and it arrive early the following week.

25 January 2022
Gym Plus Australia logo

Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

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