Gym Plus Australia Reviews 166

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have brought several items from Gym plus over the past 3 or so years ranging from Racks, Benches and barbells and the service has been seemless. Items are processed effectively and delivered quickly... See more

Rated 4 out of 5 stars

Package was sent straight away from company. Unfortunately out of there control it took a while to get packages due to the original shipping company they were using losing the shipment. When rese... See more

Company replied

Rated 5 out of 5 stars

First time at purchasing through Gym Plus and extremely happy with their fabulous service. Brilliant service/ delivery and product is quality! Thank you Gym Plus our gorgeous young dancers are so... See more

Company replied

Rated 5 out of 5 stars

After searching for value for money gym equipment, we stumbled across Gym Plus in an online Google search. I highly recommend Gym Plus for quality gym equipment that is exceptional value for mone... See more

Company details

  1. Exercise Equipment Shop

Written by the company

Gym Plus 🇦🇺 | Inviting Movement. We are here to spark a movement of movers who sweat, lift, laugh and live well.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

166 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Received my product very quickly

Received my product very quickly, though I did leave instructions to leave it behind the gate, it was left out the front behind a pillar.

No problems with GymPlus though, it was dispatched from them the day of the order.

25 November 2021
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Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

Rated 5 out of 5 stars

Thank you so much

Thank you so much, the pole it’s just perfect!! And Arrived in less than a week! ☺️☺️

24 November 2021
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Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

Rated 5 out of 5 stars

Super Happy

Excellent service, easy to deal with, fast delivery.

24 November 2021
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Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

Rated 5 out of 5 stars

My plyo box was delivered super…

My plyo box was delivered super quickly, especially given the current circumstances! It was really easy to put together as well, even for this girl, who has barely used a drill. Thanks!

24 November 2021
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Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

Rated 3 out of 5 stars

Good product but in transport the…

Good product but in transport the product had a small amount of damage and screws missing.

23 November 2021
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Reply from Gym Plus Australia

Dear Customer,

Sorry to hear that, May I know which parts are missing, If it is only the screw, Would you want us to send the replacement?Please feel free to contact us anytime,Thanks

Gym Plus Customer service Team

Rated 5 out of 5 stars

Exceptional customer service and quick…

Exceptional customer service and quick delivery.

22 November 2021
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Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

Rated 5 out of 5 stars

Good product

Good product, value for money, high quality
Very happy with my purchase

22 November 2021
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Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

Rated 5 out of 5 stars

Excellent quality product and good customer service

Excellent quality product and very helpful customer service

22 November 2021
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Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

Rated 5 out of 5 stars

Great product

Great product, quickly delivered. Highly recomend

21 November 2021
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Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

Rated 5 out of 5 stars

Great

Great strong bar for my daughters gymnastics.

21 November 2021
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Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

Rated 5 out of 5 stars

Easy ordering, fast delivery

Easy ordering, no fuss fast delivery, followed all delivery instructions - would purchase again from Gym Plus without hesitation.

20 November 2021
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Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support TeamDear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

Rated 5 out of 5 stars

This is a great product

This is a great product. The service was exceptional and the delivery was speedy. My family loves the rowing machine and it has already exceeded paying for itself in fun, fitness and cost per use.

20 November 2021
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Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

Rated 1 out of 5 stars

Pumps were not working

Pumps were not working. I am not confident in company products. Customer service is very poor

16 November 2021
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Reply from Gym Plus Australia

Dear Customer,

I am so sorry that your pump doesn't work, can we arrange the replacement pump to be sent to you. Could you please contact our customer service team at 0356158001, Sorry again for the issue.

Gym Plus Customer Service Team

Rated 5 out of 5 stars

Five star

Amazing service fast delivery .
Great product

15 November 2021
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Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

Rated 5 out of 5 stars

So happy with this air tracker and…

So happy with this air tracker and pump. My daughter loves practicing gymnastics on it and other kids love playing on it too!

14 November 2021
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Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

Rated 4 out of 5 stars

The barre is really good

I bought a ballet barre and it is really good, as advertised. It appeared to have been in storage for some time so bit dusty. Free delivery is great but having my package delivered to the building next door not so much.

13 November 2021
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Reply from Gym Plus Australia

Dear Customer,

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Gym Plus Customer Service Support Team

Rated 5 out of 5 stars

Great Product!

12 November 2021
Gym Plus Australia logo

Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

Rated 5 out of 5 stars

Great service

12 November 2021
Gym Plus Australia logo

Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

Rated 4 out of 5 stars

Fair quality, not great service

The product seems quite good quality, though some of the seams don’t align and advice from the after sales team is that they “should be ok”. Instructions were not in understandable English which is annoying. Our daughter loves the mat though and has hardly been off it.

9 November 2021
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Reply from Gym Plus Australia

Dear Customer,

We are so grateful for your review. Thanks for sharing your rating with us and the community.

Gym Plus Customer Service Support Team

Rated 5 out of 5 stars

Memax 5x2

Purchased a few months ago for my daughters (7&10) and I’m really happy with the quality. Well made and strong enough to handle a 100kg man child. Happy I chose the 2m width so the kids don’t fall off the side accidentally. No bottoming out with the 20cm thickness.

9 November 2021
Gym Plus Australia logo

Reply from Gym Plus Australia

Dear Customer,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime

Kind regards
Gym Plus Customer Service Support Team

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