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GymsharkReviews 

40,579
•
TrustScore 3 out of 5

3.2

Activewear shop
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Review summary

Created with AI, based on recent reviews

Evaluating 2,219 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the quality of the products, finding them comfortable, well-fitting, and durable, often receiving compliments. The ordering process is generally described as easy, with items arriving quickly and delivery information being well-communicated. Reviewers also highlight the ease of returns and the helpfulness of customer service in some instances. Conversely, a small portion of people felt dissatisfied with customer service, reporting issues with refunds, unhelpful responses, and communication with bots. Some also experienced problems with product quality, such as items shrinking, developing faults, or arriving with inconsistent sizing. Delivery was a concern for some, with reports of slow service, lost orders, or incorrect items being sent.

What people talk about most

Product

Users describe ambiguous interactions with product, with many praising the quality, comfort, and fit of... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant frustration... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting issues such as only... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising items as very... See more

Customer service

Consumers find customer service to be negative, with many reviewers describing it as "useless," "terrible,"... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Fast delivery and well informed on progress of order with good price. However, I've ordered a crest T shirt on 2 seperate occasions and the overall length is a little short, made worse by both T-s... See more

Rated 3 out of 5 stars

I have been a purchasing gym shark for years. Where as the quality is dependent on the item - some are great, some are terrible and have a wears in them. My biggest concern with them is returns.... See more

Rated 3 out of 5 stars

I've a been a client for over five years. Never had an issue. Now the last order never reached me (and that is stated on DHL site) and they have received it back to their warehouse, but they refused t... See more

Rated 3 out of 5 stars

Delivery was really slow- it took over a week for the order to arrive via Evri, despite it having been dispatched promptly. Disappointing that you use this courier.

Company details

  1. #119 of 125 best companies in Activewear shop

About Gymshark

Written by the company

We’re Gymshark. We exist to unite the conditioning* community.

It’s not our goals that unite us, but the things we do to achieve them. Because although our training grounds and end goals might be different, sweat is our sport. And we’re a team of individuals who know that to go further, we go together.

*Conditioning is everything we do today to prepare for tomorrow.

Contact info

3.2

Average

TrustScore 3 out of 5

41k reviews

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3.2

All reviews

(40,579)

2,503 reviews in the last 12 months

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Rated 5 out of 5 stars

I’m so glad that I have the chance to…

I’m so glad that I have the chance to say this about this company.They are so amazing and so much better customer service and they are so helpful to the customer if something goes wrong with their product they support it and they can help you out with the problem and they can get you back to your product safe and sound am soo grateful to be Gymshark fam ❤️🫶🏼🤗

2 July 2026
Rated 5 out of 5 stars

Great experience, high quality

Fast delivery, well packaged items. I was able to follow my order without any issues. The quality is very high and the clothing is true to size. Wasn't my first order from them, highly recommended!

2 July 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Consistently Great Quality and Service ⭐⭐⭐⭐⭐

I've been buying from Gymshark for a number of years now, and they've never let me down. The quality of the clothing is consistently excellent, whether it's shorts, joggers or accessories. Everything fits well, feels comfortable during workouts, and holds up really well after plenty of washes.

My latest order arrived quickly, was well packaged, and everything was exactly as described. I recently picked up a cap, several pairs of shorts, and a pair of training pants, and I'm really happy with all of them. The materials feel premium, the designs are modern, and they're comfortable enough to wear both in and out of the gym.

What keeps me coming back is the consistency. It's nice knowing that when I order from Gymshark, I'm going to receive quality products and reliable service. Based on my experience over the years, I'd happily recommend them to anyone looking for good-quality gym clothing.

30 June 2026

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