I have bought loads of gear in their…
I have bought loads of gear in their new store in Dubai only to find out that I cannot use that purchase for XP points. Very disappointed in this rule! A sale is a sale surely?!?!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Shop Gymshark’s range of unique workout essentials, exclusively online. Quality gymwear. Free returns & free shipping on orders over $75.
Central Boulevard 3, B90 8AB, Solihull, United Kingdom
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have bought loads of gear in their new store in Dubai only to find out that I cannot use that purchase for XP points. Very disappointed in this rule! A sale is a sale surely?!?!
Ordered some items, placed payment and a few minutes after confirmation, received an email saying my "payment was flagged as fraudulent"! Contact customer service to receive as answer: They can't reinstate my order. However, if I can provide them with an alternative email address and contact number, different from the ones used at checkout, they can investigate this further for me.... When told I had no other number or email address to provide, that was it! THE WORST SHOP EVER!!!!!!
I didn’t receive my package and the company refuse to send a refund! Don’t ever buy from here. There’s no support when you need it. They lost my package through the delivery and now expect me to pay
There were no taxes and the package come with a return label, so if you want it returned it’s easy! I have ordered from them many times and I have never experienced any problems!
Thank you Zahra, Sadie and Emma for the great costumer support. Incredible quick response any time of the day. Great products aswell to a fair price ;))
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.