I place my order on 31st October '25 and to this day I still haven't received my order.... emailed serval times BUT no reply. Guessing I'm never going to see or here from them any time soon...... See more
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Updating my review here. I originally put 1 star after not hearing back from them about my order. I waited 2 weeks without any update but eventually got my order. There’s definitely a communication... See more
Awful service – avoid at all costs! I decided to try this new supplement provider as their prices were slightly cheaper – I spent over £150 on my regular supplements and saved about £45. They pr... See more
Ive used gym supplements quite a few times now over the last 12 months and never had any problems. Mainly had mutant mass which is brilliant for extra calories if I'm struggling to meet my daily allo... See more
Company details
Written by the company
GYMSUPPLEMENTS.CO.UK is a leading supplement retailer dedicated to providing high-quality supplements and honest advice to help you achieve your health and fitness goals.
Contact info
United Kingdom
- info@gymsupplements.co.uk
- gymsupplements.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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I've been ordering from this company…
I've been ordering from this company for a while and they never disappoint.
Best for Price and with a full range
Best for Price and with a full range!
On the whole I have received great customer service, we had a hiccup on the last order which was quickly resolved. Highly recommended!
Old and hard pre workout
I don’t know what’s happened. I used to get great service and quality products. Ordered pre workout which arrived quickly but when it was opened, it was fully hard. I sent an email with a photo yesterday, no reply. Followed up again today, no reply.
Took money july 18th but received no…
Took money july 18th but received no item , BEWARE
Order #19171 has never arrived
Order #19171 has never arrived. Received a Royal Mail tracking number but it stills says they are ‘expecting it’ after a week so clearly it hasn’t been shipped. No reply from email. Item was a gift and it’s now no longer needed as too late but doubt I will get a refund! Will keep trying. Update-very poor communication from customer services however eventually they cancelled my order and have now received a full refund 12/8/24.
Ordered a prework out a week ago got…
Ordered a prework out a week ago got 24h delivery they didn’t ship emailed them no reply scam!!!!!! Do not buy from this website
Item never arrived.
Ordered an item which has never arrived. No updates, no apology, none existent customer service, just ignored communication. Will be looking at getting a refund (if they ever both replying) and taking my business elsewhere. Extremely disappointing. Wish I’d looked at reviews before placing an order.
Not received
Placed order 2 weeks ago, nothing received and no reply to any emails. Scammers
Never received the item
Order #18927 Paid for next day delivery and week on not received the item. They have marked it as shipped and Royal mail have no trace of it. No customer service and judging by the rest of these reviews I'm not the only one. disappointing
Absolutely con artists I ordered TBJP…
Absolutely con artists I ordered TBJP iso Pro £70 plus,never received it then they said how sorry they were and they would send out again but didn't have the flavour so I said that's fine as long as I get it guess what that never arrived, so I cancelled it all completely, they said they refunded me but that was 2 weeks ago and still nothing in my bank,emailed them about it but no reply,just con artists END OF
I have ordered with this company for a…
I have ordered with this company for a long time and use CLEARPAY which is a great option to have. However the service is awful. I’ve had one email response from ZAHIR who stated he would value me as a customer and send some freebies. I ordered another big order and emailed them to state that I had and I got no response. It’s ashame because someone’s word is meant to mean something especially when it’s a customer. I choose Royal Mail 48 hours and it takes 5 days to be delivered. I wouldn’t mind but where I live compared to where they are based is less than an hour away.

Reply from GYMSUPPLEMENTS.CO.UK
Avoid at all costs only 1 item received…
Avoid at all costs only 1 item received still missing items no replys on emails or dms shocking!! Stay clear!!

Reply from GYMSUPPLEMENTS.CO.UK
Late delivery & no reply
Ordered a product 2 weeks ago after requesting for 2-4 day delivery and havent heard anything regarding delivery. The contact number on GymSupplements website doesnt work, and no reply on their contact email.

Reply from GYMSUPPLEMENTS.CO.UK
Great choice and great staff!
Been using Gym Supplements for a long time, great selection and great knowledgeable staff, always helpful. Thanks guys!

Reply from GYMSUPPLEMENTS.CO.UK
For all your gym gains in bucks
This is best gym supplement shop in all of bucks, great prices and has great ranges of products

Reply from GYMSUPPLEMENTS.CO.UK
Received expired product
I believe this company is a Scam! Please don't waste your money.
I bought two products from them, 100% casein complex protein and EAA + Glutamine both from the brand Scitec.
I just received my delivery today and the protein is expired.
Both products seem to have been in quite a long time in their storage, considering the protein was produced on 18/05/2022 (the info is labelled on the product itself). And the EAA was made on 05/04/2023.
How can a company still leave these kinds of products in stock and even worse sell expired products?
I emailed them asking for a refund for the protein (because they sent an expired product) but haven't received any reply yet.
If you want a hassle-free purchase go somewhere else.
Amend: Even though I got a reply from the company I still have to leave my house and send this product back, an unnecessary hassle. And have got a rude reply on this review shaming me, the customer.
This review is to help people who don't know the company read other customer experiences and think by themselves.
Not buying again from them and not recommending them! Really bad experience!

Reply from GYMSUPPLEMENTS.CO.UK
Wouldn't get my supplements from anywhere else!
My coach recommended me some supplements and I found them on this site after a quick Google. I hadn't heard of them before so I was a little skeptical but everything went smoothly. Fast delivery, great service, even a handy QR code to rebuy when you run out.

Reply from GYMSUPPLEMENTS.CO.UK
Best place for supplements and gym things!
Always get my supplements and things from gym supplements best place to order from!

Reply from GYMSUPPLEMENTS.CO.UK
Still no delivery and I paid for next…
Still no delivery and I paid for next day delivery. First and last time I will order
Full order doesn’t get sent out and…
Full order doesn’t get sent out and when you email them they say ‘we will send it out today’. It’s been nearly 8 weeks and I’m still waiting. Never ordering from here again.
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