Gyroorboard Reviews 

Won’t lie, was a little intimidated when the shipment was received. Once I opened the box, I was grateful at how little there was to actually assemble and pretty easy. This is coming from someone who doesn’t have a lot of mechanical skills.

I got the pet carrier and my Shih Tzu Bruno loves going for his rides!

Overall, the price, quality and ease of assembly makes this scooter one you shouldn’t think twice about purchasing.

Thank you for taking the time to make this situation right. I appreciated the follow up. I was able to replace the unit that was defective with one that is working great right now. Though there was a delay in customer service the event result was what I’d hoped for. Thank you.

I'm very happy with my Gyroor C1 Pro. It could have a little more power for inclines but for most of what I will be using it for it does what I need. Shipping was quick, approximately 1 week after ordering I received my scooter. It took about an hour to fully assemble with the help of my husband. So far I would recommend it. I only use it primarily around my property and will be taking it to horse shows. My dogs enjoy riding in it also.

Prompt delivery, we'll packaged, easy to put together, great ride!

I purchased an electric scooter from the Gyroor website. Later in the day I get an email saying that they can not honor the price they had advertised on the website, and they wanted $100 more. Bait and Switch.

Thank you Gyroor after a small problem to start with this was quickly resolved and im very thankful for your response ,we now have 2 C1plus scooters for which serve our needs perfectly to carry our small dogs around in the basket , very pleased with the quality of the scooters and how they perform .Well done Gyroor I hope my good experience with them continue . i will try and do a youtube video on this European model as most that are out there are for the American version and they do vary a little . Thanks again Gyroor Just to add please ignore the review by my wife as everything has been resolved

You guys suck, false advertising and Amazon fake reviews

Thus far the C1 Pro has been a very good electric scooter and my dog loves it! I have Parkinson's and used to have a standup scooter but I needed one that I could sit down on for longer rides. With the adjustable seat and handlebars, it is very easy to assemble and I was up and running in about 20 minutes so considering that I am not that handy, great job on making it easy to put together. The suspension helps make it ride and handle very well. It is powerful and gets up to speed quickly. My only regret is that I did not buy the C1 Plus which is a little bigger.

Simple emailing has a human quality that this currently lacks. I will make one last offer for help, but on email one-to-one, no websites! MORE Proof I can upgrade your Manual: You show "bicycle pedals" but there is NO bicycle or pedals! Those are FOOT PEGS. Mislabeled parts don't help! And how can the foot pegs be adjusted snugly when the surface is curved?
I bought the rear view mirrors, so only the padded center basket insert is of interest to me.
Please help me get the foot pegs to tighten, and offer the insert for more manual . Please email me.
Ron Sirull

This company needs to:
1. be more honest in advertising. For example, they advertise the G13 as all terrain. It is not. The G2 is advertised as off-road, at best it is all terrain.
2. customer service is horrible. Missing parts? Good luck getting them sent. I have had no response regarding missing bolts for the k2.
3. buy a warranty. Hard to believe you get one. No details, no documentation. Nothing.

Spent ages on the Gyroor site reading up on specs. Finally picked the hoverboard that fit my needs perfectly. Helpful info made the choice easy.

My husband purchased our daughter a gyroor hoverboard back in 2023 for Christmas. She hasn't been able to ride it once. I have a year worth of email correspondence with customer service and they never corrected the problem. I requested a new one, they wanted to diagnosis the problem. So after submitting the videos they requested they identified it was a battery malfunction and wanted to mail the new part and for me to replace it. First off, I don't know anything about that kind of stuff. And second off, they didn't wanna guarantee any kind of warranty. On the piece I was going to be, to be putting together. So I was not comfortable with that resolution. Keep in mind, this was a brand new three hundred dollar hoverboard that had never been ridden on. To this day, this company has not corrected their mistake.And it's ridiculous.I will never buy from this company again!!!!

This company can improve by not lying, and actually helping their customers out.
I brought a hover board for my son for his birthday in June and he was over the moon only to realise it was a faulty and I contacted them time and time again and I got ignored for weeks then when someone replied they told me we would receive an email multiple times which we didn't. The board is under warranty but they just care about taking money and not fixing there products under warranty

We purchased an electric bike from Gyroorboard. Less than a month after the purchase, the bike stopped working. The company initially assisted with a providing a replacement part after waiting weeks for a shipment from China. When that replacement part didnt solve the problem, Gyroorboard no longer offered a solution. Our emails have gone unanswered and their phone number does not work. Stay away from this fraudulent company. We have an $1800 bike that does not work.

Ordered an electric scooter and got the scooter ok. Now 2 weeks later I'm still unable to use it because the steering column screw doesn't fit. Rendering the scooter useless, and numerous emails are going unanswered.

I bought two scooters. I love them and they worked well for us until one had a back wheel lock. I sent numerous emails and videos to attempt to get a “fix” Gyroor stopped responding and replying to texts when they realized it could not be an easy fix. They refuse to respond to my request for a replacement or refund under their 1 yr warranty. Beware. Cheap scooters that work well when they work. Will not honor warranty!!!!!

The Worst Purchase I’ve Ever Made – Gyroor Should Be Out of Business

If I could give zero stars, I would. I bought a brand new Gyroor hoverboard for my son’s birthday — a moment that was supposed to be joyful, exciting, and memorable. Instead, Gyroor turned it into a month-long nightmare filled with broken promises, ghosted emails, and blatant disrespect for their customers.

The device was defective right out of the box. I followed every step they requested: I sent videos, filled out forms, repeated calibrations (over and over again), and waited days between each sparse reply. Their “support” team either doesn’t exist or is trained to stall you until you give up. It’s a scripted loop of excuses — designed not to help you, but to wear you down.

Let’s be crystal clear: this product is still under warranty. And yet, Gyroor has done everything possible to avoid honoring it. Their behavior is not just negligent — it’s unethical. This company has zero integrity. They are actively scamming customers, and their warranty might as well be printed on invisible ink.

Avoid this brand at all costs. Do not trust their flashy marketing, and don’t fall for the fake reviews. The only thing “innovative” about Gyroor is the way they’ve weaponized poor customer service as a shield against accountability.

To Gyroor: You sold a broken product to a child. You ignored evidence. You failed to deliver basic support. You stole a birthday. You should be ashamed.

They are a scam! Avoid! e-bike motor broke after two months (motor stopped) and they do not respond or answer phones to resolve the issue, Avoid this company!

Company is a total scam. We received a hoverboard for Christmas that did not work right. paid $400 and customer service has been nonexistent. Product is junk and they will not accept a return or communicate.

Would give negative stars if possible. Company is a huge scam. Bought a scooter from them. Battery was defective right from the get go. Contacted the company about the problem multiple times. They didn’t email back for over a month and a half. After a month got a hold of credit card company and they agreed after all this time with them not emailing back that they could issue our money back. Right after that, the scooter company said they would send a battery for me to install. After that didn’t hear back from them at all and they sent the money from the scooter to collections. Try calling and emailing and still won’t contact back. Company is a joke. Don’t EVER buy from these low life’s.