Greeted when entered and asked if she could help, which she did. Then gave me time to browse as it was my first time there. She offered me to ask for help if I needed. Very professional, knowledgeab... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The same day service from Habitat Pet Supplies is amazing! I’ve used it numerous times now but recently as my dog was recovering from surgery I needed supplies quickly and each time I ordered the deli... See more
Very wholesome products. We are still making our way through the different flavours. Its nice to see a good quality product, although I'd like to know about whether they use ethical sourcing.
We had a misunderstanding, (was my fault) and yet they went out of their way to assist me. Sorry guys, and thanks heaps. I'll definitely begin doing regular business with you. The freeze dry chicke... See more
Click & Collect
(184)
Blackdog Bigga Dog Biscuits 10kg Box
(106)
Blackdog Premium Dog Biscuits Multi 5kg
(43)
Freeze Dry Australia Chicken Breast Chunk Natural Treats for Cats and Dogs 100g
(40)
Blackdog Premium Dog Biscuits Charcoal 5kg
(37)
Vets All Natural Complete Mix for Adult and Senior Dogs 15kg
(26)
Same Day Delivery
(21)
Blackdog Chicken Breast Fillets Dog Treats 1kg
(19)
Blackdog Premium Dog Biscuits Chicken 5kg
(17)
Meals for Mutts Grain Free Salmon and Sardine Dry Dog Food 20kg
(17)
Company details
About Habitat - Home To Pet Supplies
Written by the company
About us
We're Habitat, Australia's newest leading name in pet supplies.
Established in 2012, we're based in Melbourne, with stores in Altona North, Burwood and Chirnside Park - but wherever in Australia you and your pet live, you can shop with us online!
Why choose Habitat? Simple...
Written by the company
- No-nonsense flat rate shipping
- Wherever you live, whatever you order, we'll send it to your door for a convenient, flat rate cost.
- So many ways to pay
- Pets hate waiting. We know how they feel. We offer Afterpay and Zip as payment options, so you can get your paws on your order sooner rather than later.
- Free Click and Collect
- So you're a local? Great! Shop online, use our Click and Collect option, and you can come and collect your order from either of our stores as soon as it's ready (and meet the Habitat team while you're in! We're a really nice bunch of humans, if we don't say so ourselves...)
Only the best
Because we get what it's like to love your pet
At Habitat, we stock only the best brands - the kind of products we trust with our own pets. Like our CEO, Hugo. Here he is, outside our Chirnside Park store!
Contact info
4.7
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 9% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to order and prompt delivery .
2 April 2026
Bono Fido Dog Bed
Quick no hassle order and delivery. Perfect for my dog's needs.
12 May 2026
Unprompted review
Quick delivery
Quick delivery, great price, and nicely packaged. I’m very happy and I am a regular customer with Habitat.
3 May 2026
Unprompted review
Great friendly team
Great friendly team, always helpful and kind, both in store and over the phone. Brilliant selection of products - my doggos love visiting!
29 April 2026
Love coming into habitat & bringing our…
Love coming into habitat & bringing our little boy with us , he loves roaming around your store... staff are friendly & helpful 😀
1 April 2026
I had an issue with my product I…
I had an issue with my product I ordered and customer service was quick and efficient with helping me sort the problem out. I felt at ease to know I was taken care of. Also always been a fan of the quality of bird seeds
30 March 2026
The staff always welcome with a smile…
The staff always welcome with a smile and warmth.
28 March 2026
Was looking to stock up on a recently…
Was looking to stock up on a recently discontinued Blackdog product. Best price I found, and fast delivery even to regional Qld.
16 April 2026
Unprompted review
Quick delivery,excellent price on sale
Quick delivery,excellent price,I think more people would buy this product if the pricing was just a little bit more viable.Habitat has it on sale at the moment.This is an excellent product and my 5 yr old Border has only ever eaten Meals for Mutts and has thrived.
The supplier needs to look at the wholesale pricing and Iam sure it would sell a lot more.
27 March 2026
I am always happy with my orders from…
I am always happy with my orders from Habitat. Always friendly and helpful service and a great range of products
24 April 2026
My online order was ready promptly
My online order was ready promptly, staff friendly and helpful answering questions in relation to my cats travel anxiety
24 March 2026
Fantastic service
I bought Ziwi pets treats for my dog at a great price and delivery was very quick
Great to deal with a smaller company
5 May 2026
Unprompted review
I have ordered a few times
I have ordered a few times. I feel really good with this company. They are pleasant to deal with . My orders are shipped fairly quickly. Always have tracking sent through so I know where my order is. And fantastic emails always thanking me for my order. Great business.
22 April 2026
Unprompted review
Got staff great products
17 April 2026
First time was great
First time was great, second time was good 3fd and 4th were poor service and you didn't have the stick and wouldn't price match.
17 April 2026
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