If you’re looking for something really special at a price worthy of the product then you’ve come to the right place. From initial contact to delivery, I can’t praise the whole team any more than say... See more
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Review summary
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Reviews shaping this summary
After searching for specific styles for a client, I discovered Haddon’s and was impressed by their extensive range of products, which allowed specification and purchase of two fully equipped bathrooms... See more
Company replied
We had such a great experience with Haddon. We ordered a bath, vanity unit, mirror and caddy over the Easter holidays, and everything was delivered to Northern Ireland within a week - amazing serv... See more
Company replied
Absolutely lovely sink, the design is so beautiful and fits nicely in our downstairs shower. We needed something small, and only Haddon had this specific size! The quality of their products are fantas... See more
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Company details
Written by the company
Haddon are a UK-based homewares brand. We are dedicated to making luxury English design more accessible to a broader audience of homeowners, specialising in timeless bathroom and interior products. Our collection combines refined craftsmanship with modern functionality - from freestanding stone baths to designer furniture - embodying elegance and precision, so both homeowners and industry professionals can bring and deliver a renewed sense of luxury into their spaces. Our mission is simple - to democratise luxury English design, bringing homeowners the opportunity to create beautiful interiors that are both enduring and accessible. Luxury should not be reserved only for the few. We intend to bring it to anyone who values quality and elegance, without compromising their budget. At our heart, we are committed to doing things the right way, delivering exceptional products and maintaining high standards of ethical responsibility by pledging ourselves to sustainable practices wherever possible, throughout all levels of our operation. We ensure our production processes and materials are sourced responsibly.
Contact info
Tirrem House, 16 High Street, TS15 9AE, Yarm, United Kingdom
- 02046189000
- customerservice@haddon.co.uk
- haddon.co.uk
I cannot thank all the amazing staff at…
I cannot thank all the amazing staff at Haddon enough, especially the lovely David and George, for their fabulous service after an awful experience with another bathroom company previously where i was fobbed off for months with vague communication, Haddon have been my absolute saviours!!! from start to finish constant updates and communication every step of the way from purchase to delivery, explained every detail of the timeline and what would happen next along the way, the process was so smooth i am already planning my next two purchases, as every item at Haddon has such a timeless classic beauty to it, i would never go anywhere else now and all for an amazing price!! this review is so well deserved its actually the most deserved review i have ever left!!! keep up the good work guys and outstanding customer service, and keep bringing us those beautiful pieces! you are all amazing!! Thank you so much!!
8 April 2025
Unprompted review
Reply from Haddon
Dear Jill,
Thank you very much for the detailed review regarding your recent experience.
It has been a pleasure dealing with you and assisting you and your project.
Please do not hesitate to contact us should you need anything further.
Best Wishes,
David @ Haddon
Excellent product and customer service
5 April 2025
Unprompted review
Reply from Haddon
Dear Helen,
Thank you for your feedback! We're delighted to hear that you were impressed with both our products and customer service. We truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Haddon
Bathroom Remodel
Beautiful product and excellent customer service.George answered all my email queries promptly and in detail and helped me decide on the right vanity unit for our bathroom renovation ( Cobham ), Highly recommended and better value than other bathroom suppliers. Will definitely use again
25 March 2025
Unprompted review
Reply from Haddon
Dear Spencer,
Thank you so much for your kind words! We're thrilled to hear that you’re happy with your new vanity unit and that George was able to assist you in finding the perfect fit for your bathroom renovation.
Providing excellent customer service and great value is our top priority, so it means a lot to receive your recommendation. We look forward to helping you again in the future!
Best Wishes,
Haddon
I ordered a Tap from this company
I ordered a Tap from this company. I had never heard of Haddon but looking at their Website the products looked decent with a price that suggested quality.
The Tap arrived on scheduled date and the product felt & looked high end. I was really happy with my purchase until the plumber informed me I'd ordered the wrong size.
I contacted Customer Service's and the issue was resolved immediately.
My replacement Tap arrived within a couple of days.
Now installed, it looks amazing.
I will definitely use Haddon again.....Highly recommended.
6 February 2025
Unprompted review
Reply from Haddon
Dear Ian,
Thank you for your great review! We're so glad to hear you’re happy with the tap and that our customer service team was able to resolve the issue quickly. It’s wonderful that the replacement arrived promptly and now looks amazing in your home. We truly appreciate your recommendation and look forward to serving you again in the future!
Best Wishes,
Haddon
Customer Service was amazing
The matching matte white baths and sinks are stunning. Customer service was amazing. Great communication with George and nothing was too much trouble. Items arrived super fast and beautifully packaged which always helps with a luxury product. Wouldn’t hesitate to recommend Haddon. High end, excellent quality products.
28 February 2025
Unprompted review
Reply from Haddon
Dear Davor,
Thank you for your wonderful feedback! We're so glad you love the matching matte white baths and sinks. It’s great to hear that George and our team provided excellent service and that the fast delivery and packaging met your expectations. We truly appreciate your recommendation and are grateful for your support.
Best Wishes,
Haddon
Great Products
The new colourway in baths and sinks is stunning. Beautiful calming palette chosen by the designers there. Customer service was amazing. Great communication with George and nothing was too much trouble. Items arrived super fast and beautifully packaged which always helps with a luxury product. Wouldn’t hesitate to recommend HADDON. Their Instagram account gives a good representation of what’s on offer. High end, excellent quality products.
17 March 2025
Unprompted review
Reply from Haddon
Dear Stephen,
Thank you for your fantastic review! We're thrilled you love the new colourway and appreciate the kind words about our customer service, especially George. It's great to hear that the fast delivery and packaging met your expectations. We’re grateful for your recommendation and glad you found our Instagram helpful. Thank you for choosing HADDON!
Best Wishes,
Haddon
Super Customer Service
David was super helpful in ensuring i got my product in perfect condition. Sadly two delivery companies mishandled a fragile item and on both occasions they came to me cracked or damaged, David ensured i got the product as soon as possible. Communication via email was 10/10 and even after product received ... follow up to ensure all is well is much appreciated. I just wished my wife found Haddon before spending so much at Lusso, as Haddon not only had similar products/ style but the price is far more competitive. Customer Service certainly heads and shoulders above
17 February 2025
Unprompted review
Reply from Haddon
Dear Amar,
Thank you for your wonderful feedback! We’re so pleased to hear that David was able to ensure you received your product in perfect condition, despite the challenges with delivery. We truly appreciate your recognition of our communication and customer service. It's great to know that you found our products, style, and pricing more competitive. We look forward to assisting you and your wife again in the future!
Best regards,
Haddon
Customer service team were excellent…
Customer service team were excellent with answering my queries quickly
28 February 2025
Unprompted review
Reply from Haddon
Dear James,
Thank you for your kind feedback! We're thrilled to hear our customer service team was able to assist you quickly and effectively. We appreciate your support and look forward to serving you again.
Best regards,
Haddon
Very impressed with Haddon’s products…
Very impressed with Haddon’s products and service. The Wheatley bath fits into my new bathroom just perfectly. Thanks to George and the team for helping along the way. Will be using again in the future definitely.
20 February 2025
Unprompted review
Reply from Haddon
Dear George,
Thank you for your fantastic feedback! We're so glad to hear the Wheatley bath fits perfectly in your new bathroom. George and the team truly appreciate your kind words, and we look forward to working with you again in the future.
Best regards,
Haddon
My order arrived quickly and well…
My order arrived quickly and well packaged. Excellent company, will definitely use them again
28 February 2025
Unprompted review
Reply from Haddon
Dear Callum,
Thank you for your positive review! We're thrilled to hear your order arrived quickly and in great condition. We look forward to serving you again soon.
Best regards,
Haddon
Brilliant customer service
Great company & products which are complimented by a high level of product knowledge and customer service pre and post sales. Thanks again
27 February 2025
Unprompted review
Reply from Haddon
Dear Crumbs,
Thank you for your wonderful feedback! We're delighted to hear that you were impressed with both our products and customer service. We truly appreciate your support and look forward to assisting you again in the future.
Best regards,
Haddon
I have had such a positive experience…
I have had such a positive experience with Haddon. Gorgeous products and exceptional customer service. Whenever I had a question George was always at the end of the phone and very helpful, very quick shipping and they truly go above and beyond for their customers. Highly recommend this brand.
11 February 2025
Unprompted review
Reply from Haddon
Dear Julie,
Thank you so much for your kind words! We're thrilled to hear that George provided exceptional service and that you're delighted with our products. Your recommendation means the world to us, and we look forward to serving you again soon.
Best regards,
Haddon
Dave was very helpful and handled my…
Dave was very helpful and handled my queries effectively. He promptly provided the tap drawings and I also received my order earlier than scheduled. Great company Haddon
24 February 2025
Unprompted review
Reply from Haddon
Dear Sam,
Thank you for your kind review! We're so glad to hear that Dave was able to assist you effectively and that your order arrived ahead of schedule. We truly appreciate your feedback and look forward to serving you again in the future.
Best regards,
Haddon
Great communication over the phone
Great communication over the phone. George was more than helpful. The product arrived promptly well packaged. I went for a brushed gold shower and freestanding bath tap that both look really high end. The shower is yet to be installed but first impressions are that this is a quality piece of equipment. I only bought the two items as a trial, but I will be fitting the rest of my bathrooms out with this company.
21 February 2025
Unprompted review
Reply from Haddon
Dear Phil,
Thank you for your wonderful feedback! We're delighted to hear that George provided excellent service and that your brushed gold shower and bath tap met your expectations. We're thrilled you're considering us for the rest of your bathroom fittings and look forward to assisting you again soon.
Best regards,
Haddon
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