As someone who finds a difficult to communicate and socialise with other people, Lianne has given me the opportunity to be able to share my opinions and help me complete my goals. I 100% recommend. Li... See more
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What people talk about most
Reviews shaping this summary
So far my experience has been nothing but faultless. Conor helped me every step of the way and went above and beyond to ensure I was able to keep my enrolment. I am going through some pretty intense f... See more
Company replied
Ashley Saddoo was very helpful, he guided me through the whole process of the course, payments etc. lovely & positive vibes! He didn’t pressure me into enrolling in the course unless he was absolutel... See more
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I'm currently studying my Diploma of Mental Health with Hader, and I'm absolutely loving it! 🤗 I recently completed my role play assessments with Charlotte Kendrick and Jay Fleming, and I hones... See more
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Company details
Written by the company
Hader Institute of Education is one of Australia's highest-rated online RTOs — delivering nationally recognised qualifications in Mental Health, Youth Work, Community Services, and Alcohol & Other Drugs. We're 100% online and self-paced, with live trainer-led sessions, Guaranteed Work Placement through our partner SkilTrak, and interest-free payment plans from just $28 per week. But what our students talk about most isn't the courses — it's the people. Viki. Cayan. Blake. Duane. Charlotte. Trainers named by name in hundreds of reviews as the reason a student made it through. That level of care isn't accidental. It's the standard we hire to and the culture we build every day. If you're considering studying with us — you're in the right place. These reviews are from real students, at every stage of their journey. Read them, ask us anything, and when you're ready, book a free 30-minute call with one of our course advisors. No pressure. Just honest advice. Give us a call: 03 8362 3113 Book a meeting : https://calendly.com/student-recruitment-hader/30-minute-meeting www.haderinstitute.edu.au
Contact info
G01, 615 Dandenong Road, 3143, Armadale, Australia
- (03) 8362 3113
- info@haderinstitute.edu.au
- haderinstitute.edu.au
4.9
Excellent
553 reviews
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Replied to 50% of negative reviews
Typically replies within 1 week
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A call out to Jack!
A call out to Jack!!
He may have changed my life!!
Jack patiently assisted me to find exactly the right course with no pressure, so much understanding and consistent good advice.
I asked a million questions of which he always answered positively, his knowledge on the subject matter was amazing!!!
He gave me what I needed to make the right decision.
Thank you Jack
Highly recommended to others!!!!
17 July 2026
Unprompted review
Reply from Hader Institute of Education
Patiently guiding someone to exactly the right course, a million questions answered with positivity and knowledge, zero pressure and giving someone everything they needed to make the right decision — that's Jack and that's the kind of enrolment conversation that genuinely changes the direction of a life. Thank you for sharing this so passionately and welcome to Hader — the best is absolutely still ahead! 🙌
Cayan is an outstanding trainer
Cayan is an outstanding trainer; he is very professional and passionate about teaching and truly wants his students to become successful in the mental health industry. Cayan is very articulate in his teaching to ensure he gives his students a high-quality education. Cayan is very patient, understanding, and makes time for all his students because he truly cares. Because of Cayan's highly professional teaching skills, I am now ready to start my dream career in mental health. I highly recommend Cayan; he is outstanding, and I will always be grateful to have had Cayan as my trainer. Thank you.
17 July 2026
Unprompted review
Reply from Hader Institute of Education
What a wonderful thing to read — thank you. A review like this doesn't happen by accident; it happens because Cayan brings genuine professionalism, patience, and real care to every student, every time, and that's the standard we hold ourselves to. But here's what matters most in your words: you are now ready to start your dream career in mental health. That readiness is yours — earned through your own commitment, with Cayan helping you get there. The industry needs people who care as much as you clearly do, and you're stepping into it prepared and capable. Go and do exactly what you set out to do — we couldn't be prouder, and Cayan and the whole team will always be in your corner. Thank you for the outstanding words, and congratulations on what's ahead!
Great flow and structured information.
16 July 2026
Unprompted review
Reply from Hader Institute of Education
Great flow and structured information — that's the combination that makes learning feel effortless and knowledge actually stick. Thank you for sharing this and keep going — the best is still ahead! 🙌
Thanks for your attention
Thanks for your attention, but I am still not able to sign in
16 July 2026
Unprompted review
Reply from Hader Institute of Education
Thank you for reaching out — we're sorry to hear you're having trouble signing in. Please contact our support team directly at info@haderinstitute.edu.au or call (03) 8362 3113 and we'll get you sorted right away. Our team is always happy to help!
Reply from Hader Institute of Education
The support — two words and five stars that say everything. Thank you for taking the time to share this and keep going — the whole Hader team is behind you! 🙌
Reply from Hader Institute of Education
Cayan is exactly the kind of trainer who makes the difference — and clearly he made it for you. Thank you for taking the time to say so. Great teaching is what turns a qualification into real capability, and it's the standard we hold ourselves to every day at Hader.
Am studying with Hader and find the…
Am studying with Hader and find the zoom classes useful and supportive.
15 July 2026
Unprompted review
Reply from Hader Institute of Education
Great to hear the Zoom classes are working for you — that's exactly what they're built to do. Studying online should feel supported, not solo, and clearly it does. Keep showing up the way you are and the qualification takes care of itself. We're glad to have you with us.
Reply from Hader Institute of Education
Helpful and informative is exactly the experience we build for every learner — so it's great to hear it landed that way for you. When the support and the content both deliver, the outcome looks after itself. Thank you for the feedback, and welcome to Hader.
@cindy Lesley Active listening
@cindy Lesley Active listening, giving everyone a chance to talk. Making everyone in class feel welcome. She’s an amazing lecture
14 July 2026
Unprompted review
Reply from Hader Institute of Education
This is exactly what great facilitation looks like — active listening, everyone getting a voice, everyone feeling welcome. Cindy doesn't just teach, she creates the room where learning actually happens. Thank you for capturing it so well. We're proud to have her leading your classes.
Cindy was the best
Cindy was very good & was very helpful on today’s lesson on trauma. Learnt so much more. Can’t wait for next week.
14 July 2026
Unprompted review
Reply from Hader Institute of Education
This is what momentum feels like — learning so much you can't wait for next week. Trauma is a demanding topic, and Cindy clearly made it land with clarity and care. That's exactly the outcome we're here for. Thank you, and we'll see you in the next session.
Cayan - great educator
Cayan was clear, knew his content well and delivered it with knowledge and understanding
13 July 2026
Unprompted review
Reply from Hader Institute of Education
Clear, deeply knowledgeable and delivering with both expertise and genuine understanding — that's Cayan and that's exactly what great education looks like. Thank you for sharing this and keep going — you're learning from one of the best! 🙌
Cayan is great educator.
Cayan is great educator.
He breaks down every topic and always offers support when needed.
13 July 2026
Unprompted review
Reply from Hader Institute of Education
Breaks down every topic clearly and always there with support when needed — that's Cayan and that's exactly what great teaching looks like. Four stars and every word glowing. Thank you for sharing this and keep going — you're in brilliant hands! 🙌
Fantastic Job
Charlotte Kendrick was amazing. She took time out to support me and helped me through an anxious role play. If only some other staff would take the time and give some pointers like she did we as students won’t get anxious.Keep up the amazing support to all students.
13 July 2026
Unprompted review
Reply from Hader Institute of Education
Taking the time, providing real guidance and turning an anxious role play into something manageable and achievable — that's Charlotte at her finest. When a learner feels supported rather than evaluated, anxiety gives way to confidence. Your feedback about wanting more of that kind of support across the board has been heard and we're taking it seriously. Thank you for sharing this and keep going — you're building something truly special! 🙌
Very professional and easy to learn…
Very professional and easy to learn from, Thank you for being supportive and great assessment experience.
13 July 2026
Unprompted review
Reply from Hader Institute of Education
Professional, easy to learn from, supportive and delivering a great assessment experience — that's the complete package and exactly what every learner deserves. Thank you for sharing this and keep going — great things are ahead! 🙌
Over all support around role plays
Over all support around role plays! Thank you Charlotte!
13 July 2026
Unprompted review
Reply from Hader Institute of Education
Overall support around role plays that makes all the difference — that's Charlotte and that's exactly the kind of guidance every learner deserves when facing one of the most nerve-wracking parts of the course. Thank you for sharing this and keep going — you've got the best in your corner! 🙌
Jack Mckenna
Jack was a fantastic help during my intake process. I would highly recommend him for any future intakes. He made me feel at ease with my questions and explained everything in a manner that was respectful and diligent at the same time. Cheers mate !
13 July 2026
Unprompted review
Reply from Hader Institute of Education
Fantastic, respectful, diligent and making every question feel completely welcome — that's Jack McKenna and that's the intake experience every learner deserves. When someone makes you feel at ease AND explains everything with care and thoroughness, that's a conversation that stays with you. Thank you for the kind words and welcome to Hader — cheers! 🙌
I had great support from Jeanette when…
I had great support from Jeanette when I was having trouble with my laptop she walked me through everything with my coures they are always there to help any time.
10 July 2026
Unprompted review
Reply from Hader Institute of Education
Walking a learner through a technical issue step by step until everything is working — that's Jeanette and that's the kind of patient, practical support that keeps learners moving forward rather than giving up. Always there to help any time says it all. Thank you for sharing this and keep going — you've got a brilliant team behind you!
Really great experience learning at…
Really great experience learning at Hader
Trainer Ritu always so helpful and great teacher .
9 July 2026
Unprompted review
Reply from Hader Institute of Education
A really great learning experience with a trainer who is always helpful and always great — that's Ritu and that's the Hader standard every learner deserves. Thank you for sharing this and keep going — the best is absolutely still ahead! 🙌
Amazing care and respect
Today was a tough topic to go through as it was trauma-based, but Ritu Sama handled it all amazingly. Taking in people's stories and giving them a space to talk and really take in and listen. She was also checking in frequently to make sure we were all okay and going through the lesson in the right headspace.
9 July 2026
Unprompted review
Reply from Hader Institute of Education
Trauma-based content handled with the care, sensitivity and genuine human presence it demands — creating space for people's stories, listening deeply, and consistently checking in to make sure every learner is okay throughout. That's Ritu at her most profound. When difficult topics are held with that level of respect and attentiveness, real healing and real learning can happen simultaneously. Thank you for sharing this so thoughtfully and keep going — you're in truly exceptional hands.
Reply from Hader Institute of Education
A good experience and a great way to learn — that's exactly what we set out to create every single day. Thank you for sharing this and keep going — the best is still ahead!
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