Order some stuff on Black Friday for Christmas and haven’t got updates of shipping I emailed them and they said they’re going to try and get it out in time for Christmas
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I was excited for black Friday sale. Purchased online few shirts, waited few days since i did not receive any email from Hae Hawaii about wether my order was shipped or not so i decided to ema... See more
The service provided is impressive. The icy waisted square neck bodycon midi dress I purchased looks exactly like the picture. The effect is amazing when I put it on, and the color of the macarons mak... See more
The top I purchased is amazing! Its high-quality fabrics and unique design cater to my daily wearing preferences. , the feeling of proper body shaping is really comfortable. I am very happy with this... See more
Company details
Written by the company
Eco-friendly apparel Sustainably sourced, Ethically made Member of 1% for the planet
Contact info
16 Shing Yip Street, 999077, Kwun Tong, Hong Kong
- service@hae-us.com
- hae-us.com
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Hasn’t replied to negative reviews
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The clothes are soft and the design is…
The clothes are soft and the design is modern, which keeps me fashionable. Highly recommended.
The single-collar casual top purchased…
The single-collar casual top purchased at hae-us is really great. The soft cashmere-like texture and cool asymmetric design make me the center of attention every time I go out. I highly recommend it!
Shipping is slow
There is nothing I can tell at the moment as the product is yet to ship.. its been about 2 weeks since I placed an order.
The Service of their staff cannot be…
The Service of their staff cannot be overemphasized, they are enthusiastic and professional!
The top I purchased is amazing
The top I purchased is amazing! Its high-quality fabrics and unique design cater to my daily wearing preferences. , the feeling of proper body shaping is really comfortable. I am very happy with this dress and highly recommend it!
The clothes on this website have…
The clothes on this website have fashionable styles. I like their clothes very much and I will recommend them to my friends!
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