Thieves, i placed an order and paid, 16/01/2023 till now I haven't received anything, wrote emails and tried to follow up all in vain. Haffprice you are Thieves 😡
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See what reviewers are saying
Absolutely, awesome experience whilst shopping on Half Price. As name indicates, prices are really half as compared to others vendors with excellent quality. Review will be inclined if not talk about... See more
Wonderful shopping experience with Haff Price as always!!. 💟I bought a house shape wall clock, that I absolutely adore as its very unique and ideal for gift to someone!. Also got a stylish bold blue... See more
Haffprice trades under multiple names when I used them they were calling them selves stilches biggest frauds going poor quality clothes sizes are laughable not to mention if you want to return any it... See more
Company details
Written by the company
HaffPrice is the starting point of your shopping adventure. We make it easy for customers living anywhere in the world to buy the best things from around the globe. From the US to Europe, from East Asia to the Middle East, HaffPrice makes shopping easy and fun. We are powered by the idea that access is for everyone.
Contact info
Rooms 06, 13A/F., South Tower, World Finance Centre, Harbour City, 17 Canton Road, Tsim Sha Tsui, Kowloon, Harbour, Hong Kong
- service@haffprice.com
- haffprice.com
3.5
Average
1K reviews
Hasn’t replied to negative reviews
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Never again
Never again
Items arrived, all small sizing and very poor quality. Requested return/refund information, You can return to Hong Kong but have to pay postage. Was offered 50% discount. Order was £50+ So I’m left with unwearable clothes which cost £25 Would not shop again. Ver disappointed.
10 July 2023
Unprompted review
Reply from HaffPrice
Hi,
We apologize for any inconvenience caused by the poor customer service experience you may have encountered. At HaffPrice, we strive to provide exceptional customer service and take any concerns related to customer support very seriously.
We have reviewed your order and are currently investigating the issue with our customer service team. We will do everything possible to ensure that our team provides you with the highest level of service moving forward.
If you have any further questions or concerns, please do not hesitate to contact us at service@haffprice.com. Our customer service team is dedicated to providing exceptional support and will be happy to assist you in any way we can.
Thank you for your feedback. We value your business and appreciate the opportunity to improve our services.
Best regards,
HaffPrice Service Team
Delivery was ahead of time
Delivery was ahead of time. Products had good packaging.
Did have a problem with 1 item but quickly sorted by email.
10 July 2023
Unprompted review
Items as per quality..Good customer…
Items as per quality..Good customer service..
16 June 2023
Unprompted review
I was very satisfied with the quick
I was very satisfied with the quick, fast and effective service I experienced when ordering from Haffprice for the first time. I would definitely recommend to friends and family in the future, thank you. 😀
8 July 2023
Unprompted review
This is a brilliant app
This is a brilliant app. There is a huge choice of good quality bargains. I usually order a size up as some items can come up small, but mostly they fit lovely. A great range of household items and gadgets, I honestly can't praise the app enough.
7 July 2023
Unprompted review
A happy customer …
My recent experience with HaffPrice was excellent. All my purchases came on it. I have received a lot of compliments on everything that I purchased. What I like most is that their products are pocket friendly and they look exactly like the pictures they provide. They are very stylish and of good quality. I would highly recommend HaffPrice without hesitation.
6 July 2023
Unprompted review
No one is answering my emails
No one is answering my emails
I have been trying to return stuff that tore as l was wearing them because of the poor quality
I can't get hold or anybody
So disappointed
30 June 2023
Unprompted review
Reply from HaffPrice
Hello,
We're sorry to hear that the quality of our clothing did not meet your expectations. We understand how frustrating and disappointing this can be, and we would like to extend our sincerest apologies.
Please know that we take all feedback regarding product quality very seriously and strive to ensure that our customers receive the best possible experience. We are committed to investigating the issue and making the necessary improvements to our products.
If you could provide us (email to service@haffprice.com) with more information about the issue you experienced, such as the specific product, order number, and any photos or details that may be helpful, we would greatly appreciate it. This will help us to identify the problem and take appropriate measures to prevent it from happening in the future.
Thank you for your feedback, and we look forward to hearing from you soon.
Best regards,
HaffPrice Service Team
Half price has been a very good online…
Half price has been a very good online shopping with good customer service. They have varieties of affordable products with good quality. I have a fantastic experience shopping with HalfPrice. I will always give them 5 stars.
6 July 2023
Unprompted review
Not received my item how do i contact…
Not received my item how do i contact them
5 July 2023
Unprompted review
Reply from HaffPrice
Hi,
We're sorry to hear that you didn't receive your order.
We understand how frustrating it can be not to receive your purchase, and we take all concerns regarding delivery seriously.
Our team is dedicated to investigating the issue and working with our delivery partners to ensure our customers receive their orders on time.
We would like to invite you to contact our customer service team(email to service@haffprice.com) so that we can assist you with tracking your order or arranging for a replacement. We offer refund or resend for our products and are committed to making things right if there are any delivery issues.
Thank you for your feedback, and we hope that we can continue to earn your trust in the future.
Best regards,
HaffPrice Service Team
I have ordered so many things from half…
I have ordered so many things from half price. Recently I bought about 4-5 pair of shoes. All of my shoes are soo good quality and very comfortable. Very good price for all the things. I'll definitely recommend this app for everyone and definitely will buy more stuff again :)
4 July 2023
Unprompted review
I am impressed with the quality of the…
I am impressed with the quality of clothes,bags and shoes I ordered.The quality is top notch.Thanks
4 July 2023
Unprompted review
Scam website.
Scam website this company took my money and I haven't received anything. Emailed them and got reply saying sorry but no positive action or refund.
13 June 2023
Unprompted review
Reply from HaffPrice
Hi Faz,
Thank you for contacting us. We apologize for any inconvenience, but we were unable to locate your order based on the information provided.
To better assist you, please provide us with your order details, such as the order number or registered email address associated with your account. Our customer service team will be happy to investigate the issue and provide you with an update on your order status.
For more details, please reference our FAQ: https://www.haffprice.com/GB/en/faq.
You can contact us with this information by emailing service@haffprice.com. Our team is dedicated to providing exceptional customer service and will do everything possible to resolve this issue as quickly as possible.
Thank you for your patience and understanding. We appreciate your business and look forward to hearing from you soon.
Best regards,
Young adult clothes and shoes
I dont have any complaints, everything arrived quickly , all was of great quality , excatly same as pictures and tracking was very easy to follow
28 June 2023
Unprompted review
Great value for money quick…
Great value for money quick delivery..Absolutely love this site
8 June 2023
Unprompted review
I'm not happy for everything ,is not…
I'm not happy for everything ,is not coming the same product and size,and the quality is bad.I don't recommend!
20 June 2023
Unprompted review
Reply from HaffPrice
Hi Peter,
We're sorry to hear that you were disappointed with the quality of our clothing.
We take pride in the quality of our products and strive to provide our customers with the best possible experience. We appreciate your feedback and would like to assure you that we take all concerns regarding product quality seriously.
Our team is dedicated to investigating any quality issues and making the necessary improvements to ensure that our customers receive high-quality products.
We would like to invite you to contact our customer service team(email to service@haffprice.com) so that we can address your concerns and find a solution that will make you happy.
We value your trust and hope that we can continue to serve you in the future.
Best regards,
HaffPrice Service Team
Exceptionally slow postage ordered and…
Exceptionally slow postage ordered and paid almost 2 weeks ago oaymenrvwas promptly taken just xhecked an myborder ia atill processing s inuse joonan twmu also both mych faster than haff price, avoud if u want an itrem for a present
27 June 2023
Unprompted review
Reply from HaffPrice
Hi Anthony Soggy Parsons,
Thank you for contacting us. We are sorry to hear that you have not received your order even though it shows as delivered.
To help resolve this issue, we kindly ask that you provide us with your tracking number as soon as possible. Our customer service team will investigate the issue and work with the logistics provider to find a solution.
You can contact our customer service team by emailing service@haffprice.com. Our team will be happy to assist you with any questions or concerns you may have.
Thank you for your cooperation and understanding. We look forward to hearing from you soon.
Best regards,
HaffPrice Service Team
This company are first class
This company are first class. Excellent customer service and shipping is fast. Prices are very good as well. Recommended
Terri.
27 June 2023
Unprompted review
Very poor quality.
The items I ordered are nothing like the items I received. The dress was just sparkly netting which you can see right through. I am very disappointed and will not be ordering from here again.
22 June 2023
Unprompted review
Reply from HaffPrice
Hi Penfold,
We're sorry to hear that you were disappointed with the quality of our clothing.
We take pride in the quality of our products and strive to provide our customers with the best possible experience. We appreciate your feedback and would like to assure you that we take all concerns regarding product quality seriously.
Our team is dedicated to investigating any quality issues and making the necessary improvements to ensure that our customers receive high-quality products.
We would like to invite you to contact our customer service team(email to service@haffprice.com) so that we can address your concerns and find a solution that will make you happy.
We value your trust and hope that we can continue to serve you in the future.
Best regards,
HaffPrice Service Team
When i have first order I'm scarg a…
When i have first order I'm scarg a bout my order but when my order come fil happy thank
I hope evrythink is good
25 June 2023
Unprompted review
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