Hair + Me Reviews 

3,653
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 2,988 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online questionnaire is very simple to complete and that their tailored products arrive quickly right to the door. Many people deeply appreciate the thorough consultation process and notice very positive improvements in their hair volume, thickness, strength, and overall appearance over time. However, some people mentioned that they unfortunately experienced absolutely no noticeable changes in hair growth or retention after using the treatment for several months. A few other people also felt that postal shipments occasionally took a very long time to arrive and caused considerable frustration.

What people talk about most

Product

Clients share positive opinions on product, noting that medications and capsules are easy to take and... See more

Quality

Consumers find quality to be positive, highlighting noticeable improvements in hair thickness, strength, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the simple online consultation... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt shipments that often arrive... See more

Service

Users describe positive interactions with service, highlighting a thorough and easy consultation process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy process to order, quick delivery. Was referred by a friend who recommended the product. Only in first week of taking a daily tablet so can’t comment fully on outcome. However, have noticed less h... See more

Rated 5 out of 5 stars

Whilst the quiz is quite long and requires taking photos, they do seem to take time to genuinely review it - your prescription gets confirmed within a couple of days so they seem to manually review it... See more

Rated 5 out of 5 stars

I reached out to Hair+Me for information and guidance regarding hair loss. I am perimenopausal and over the last year, noticed increase in hair shedding especially when washing my hair and thinn... See more

Rated 5 out of 5 stars

Absolutely amazing service, the process of getting my treatment was extremely thorough, yet very easy to work through. I recieved my tablets quickly and began the process immediately. I’m only a coupl... See more


Company details

  1. #79 of 107 best companies in Hair product shop

Written by the company

Start tackling your hair goals and beyond with our online dermatology consultation.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.3

All reviews

(3,653)

2,843 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Honest

Only been on the tablet for 3 weeks not noticed anything but thats to be expected app easy to use also

7 August 2026
Rated 4 out of 5 stars

My hair

I have not had the product for long but so far so good. I have noticed a slight thinking of my hair and some shedding but was told that might happen in the first month, so will need to come back with a later review

7 August 2026
Rated 5 out of 5 stars

I think giving everyone a chance to…

I think giving everyone a chance to sample the product at a fraction of the cost is a huge win. As soon as I signed up for the trial, the whole process was done with a personal touch. It goes through to a qualified pharmacist, so you know you are in good hands. I am very happy with the whole process; it was quick, and I received the product within days, from start to finish. Looking forward to seeing the results. I also liked that I had a choice of either product to apply to my scalp or tablet form, and because I sweat a lot due to menopause, I chose the tablet form.

7 August 2026
Rated 5 out of 5 stars

Worth it!

Super easy, affordable, and reliable hair care. Can’t wait to see the results - feel better everyday!

7 August 2026
Rated 5 out of 5 stars

Easy process

Deciding the correct product for me was excellent. Using there steps made it easy.
Ordering was a breeze.
Arrive in 2 days.
I chose the tablet for ease.
There's always a list of possible side effects, ive been on it for a week and no side effects.
Looking forward to seeing the results later.

7 August 2026
Rated 5 out of 5 stars

First time user of prescription hair care

Thoroughly professional experience and expertise led questions and concerns addressed. Easy to follow process to understand my hair problems. Then a clinical grade solution was offered , if approved by the clinical staff, which it was. Perscription was delivered a few days later .
Can’t wait to get going with it , and get thicker, stronger hair with improved growth .

7 August 2026
Rated 3 out of 5 stars

Hoping the product is better than their poor communications …

Communications are poor- sent me multivitamins as they were waiting on my photos but their emails were going into my junk folder so I never got them. Then they sent the prescribed drops but when I asked what should be taken the emails were confusing- their tone also suggests it might be AI responding.

Hoping the product works otherwise to out weigh the poor start.

6 August 2026
Rated 4 out of 5 stars

First time user

This is my first time using this company. First treatment started but noticed it doesn’t leave a great feeling on my hair. Also, my initial order and subscription not showing on my account. Emails however have been responded to relatively quickly and cannot fault them with this side of things. Item was delivered quickly, only time will tell if it works. Hoping so.

6 August 2026
Rated 5 out of 5 stars

I honestly can see the difference…

I honestly can see the difference already on my face. It becomes more radiant and clear, but I can't wait to see the results after a while. As for the hair I can't really see any difference yet because I've been using it for just almost 2 weeks, but I'm excited to see the results as advised by the chemist.

6 August 2026
Rated 4 out of 5 stars

Great product

After purchase, the product was delivered within 2 days. Been only taking it for a few days but there are visible changes. Obviously I will have to give it more time to see, but I think this is it for me. Great product

6 August 2026
Rated 1 out of 5 stars

I was having the tablets no problem…

I was having the tablets no problem before i fell ill , then a dermatologist said i need liquid minoxidil but they wouldnt let
PLEASE DONT USE THEM SAVE YOUR MONEY BETTER COMPANYS OUT THERE

5 August 2026
Unprompted review
Hair + Me logo

Reply from Hair + Me

Hi Jody,

We're very sorry to hear this, this is certainly not the experience we would have wanted you to have had.

Please can you drop our Dermatology Support Team a message at hello@hairandme.com? Our team will then be able to look into this and help you further.

Best wishes,
The Hair + Me Dermatology Support Team

Rated 1 out of 5 stars

Worst product and scam! Don't go for it!

Scam! 😞 Lost my money! I clicked on an advert offering a free trial. I entered my card details expecting not to be charged straight away, but they took my money instantly.

I contacted their customer support, but they were completely unhelpful and failed to resolve anything. I also tried resetting my password several times. Every time they claimed they had sent a password reset email, but nothing ever arrived.

To make matters worse, I then received an email saying I had purchased a subscription, despite never intending to sign up for one. The whole experience felt incredibly misleading and dishonest. It seems like they lure people in with a “free trial” and then charge them without making things clear.

This has been a complete waste of my time and money. I would strongly advise anyone to stay well away from this company. One of the worst experiences I’ve ever had.

6 August 2026
Unprompted review
Hair + Me logo

Reply from Hair + Me

Hi there,

We’re sorry to hear about your experience and we’d like the opportunity to look into this for you.

We’d like to clarify that Hair + Me is not a scam. When a consultation is completed, payment details are requested so our team can process the consultation and prepare a personalised treatment plan if you are suitable. This information, including subscription details and pricing, is provided during the consultation process before completing your order.

If a customer is not suitable for treatment, the payment is refunded accordingly.

Regarding the password reset emails, if you have not received them, there may be an issue with the email details registered on the account or the emails may have been filtered into your Junk/Spam folder. Our team would be happy to check this for you.

Please contact us directly at hello@hairandme.com with the email address used to register your account, and we’ll be happy to review this and assist you further.

Rated 1 out of 5 stars

I am trying to order the tablets

I am trying to order the tablets. They have said no with absolutely ZERO reason. I have no allergies, no problems, just thin hair. I hate the liquid so wanted to switch to tablets (at their recommendation) there is no way to contact them to get this moving. they ignore you, they do not respond. They have no phone number

5 August 2026
Unprompted review
Hair + Me logo

Reply from Hair + Me

Hi, we’re sorry to hear you’re feeling frustrated, and we’d like to help clarify this for you.

If your treatment request has not been approved, our Prescribing Team will have sent you an email explaining the outcome. Please check your **Junk** or **Spam** folder, as these emails can sometimes be filtered there.

Our prescribers make treatment decisions based on the medical information provided during your consultation, so the outcome is based on your individual health history and suitability for treatment.

If you have any questions or would like further assistance, please contact our support team at hello@hairandme.com and we’ll be happy to look into this for you.

Rated 1 out of 5 stars

would be helpful to actually speak to…

would be helpful to actually speak to someone i dont want advice just need help ordering i am a existing customer they have a different email address to what i supplied they asked me to change it order start again i did that, but when i go to start again the questions dont come up just hello nice to c u again what do i do i think its robots answering

6 August 2026
Unprompted review
Hair + Me logo

Reply from Hair + Me

Hi, we’re sorry you’re having trouble completing your order. We understand how frustrating it can be when you need help with an existing account.

Please contact the correct support team depending on which brand your query relates to:

* **Hair + Me:** hello@hairandme.com
* **Skin + Me:** hello@skinandme.com
* **Renew +Me:**hello@renewandme.com

Our team will be able to review your account and help you with the next steps.

Please make sure you contact the relevant team using the email address associated with your account, so we can locate your details as quickly as possible.

Rated 1 out of 5 stars

Not great

I wanted tablets but they said liquid would be better. Arrived quickly but the bottle is very lightweight, tall and narrow and I knocked it over on the first use and lost most of its contents as it’s so runny. Would be better with a short stumpy vessel but won’t be able to tell if it works as it’s nearly all gone. Reported my feedback to them.
Response to your reply. As mentioned I’ve already emailed hello@ and they just said they would pass it on and had said I lost most of the contents, so don’t think anyone will be looking into it?

3 August 2026
Unprompted review
Hair + Me logo

Reply from Hair + Me

Hi, thank you for sharing your feedback with us. We’re sorry to hear about your experience with the bottle.

We appreciate you taking the time to share your comments, and we’ll make sure your feedback about the packaging is passed on to our product team for review.

The dispenser is designed to provide the recommended dosage when used as directed, but we understand that everyone’s experience using a product can be different.

If you feel you have lost a significant amount of your treatment or need any assistance, please contact our support team at hello@hairandme.com and we’ll be happy to look into this for you.

Rated 4 out of 5 stars

Fast delivery

Fast delivery, website was full of knowledge but only been using for under a week overall either too soon to tell it works or it’s false should really have a money back guarantee if don’t work because paying a lot each month for something you have to wait 6 months to see if it works or not.

5 August 2026

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