Hair By Jennifer LTD Reviews 

88
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently thrilled with the exceptional hair extension services, noting that the careful placements feel exceptionally comfortable and look completely natural. People frequently mention how wonderfully welcoming and deeply knowledgeable the staff is, making everyone feel entirely relaxed and confident during their visits. Some people were satisfied with making long journeys across distances just to regularly visit this incredibly talented and dedicated specialist. Consumers also truly appreciate the exceptionally thorough consultations that provide practical advice tailored perfectly to their individual lifestyle needs and hair health.

What people talk about most

Staff

Consumers find staff to be exceptionally talented and knowledgeable, consistently delivering fantastic... See more

Service

People report high satisfaction with the service, highlighting professional care and expert guidance.... See more

Quality

Customers consistently note satisfaction with quality, praising brilliant work and amazing hair extensions.... See more

Product

Users describe positive interactions with product, expressing absolute delight with their new hair... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So so glad people like Jen exist, I was having a major hair crisis that had completely knocked my confidence but she's made me feel amazing again! As a fellow hairdresser I can safely say Jen is gr... See more

Rated 5 out of 5 stars

A fantastic experience having Jen do my hair for the first time. I had extensions fitted elsewhere that were uncomfortable and visible. Within an hour and a half, Jen had changed some of the placement... See more

Rated 5 out of 5 stars

Jennifer is so welcoming and makes you feel right at ease! She explains everything really well and has transformed my hair! If you are considering getting extensions, do it! I cannot recommend her en... See more

Rated 5 out of 5 stars

Jennifer is amazing at what she does. From the consultation to the fitting , She is Professional, Honest and knowledgeable. Jennifer is by far the best at fitting hair extensions and they always last... See more


Company details

Written by the company

Welcome to Hair By Jennifer LTD (but you can call me Jen). With 20 years industry experience, I am an award winning Hair Extension Expert and Educator, specializing in weaves, invisiweave, tapes and nano rings. I offer both hair extension services from my cosy home salon in South Birmingham, plus Hair Extension Training and Coaching all over the UK. I love creating beautiful transformations and helping each of my clients feel more confident and beautiful in their own skin. My goal is to enhance your natural hair, whether that is by adding a little thickness and volume, creating a bleach free balayage, or adding 24 inches and making you feel glam. Keeping your own hair healthy (and improving your hair health) is my priority, so each client receives a free copy of my 'Ultimate Hair Extension Aftercare Guide' via email. I also teach hair extensions and my award winning hair courses don't just teach you how to do hair extensions, but also how to grow your client base and get fully booked with loyal, dream clients. I also offer 1:1 coaching programmes from a VIP Power Hour, to a 6 Week Accelerator programme, to 3 and 6 month Coaching Containers. During these, we will work together to create a strategy that helps you reach your business goals and create more income.


Contact info

4.9

Excellent

TrustScore 5 out of 5

88 reviews

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4.9

All reviews

(88)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best!

Jennifer is so welcoming and makes you feel right at ease! She explains everything really well and has transformed my hair! If you are considering getting extensions, do it! I cannot recommend her enough :) x

6 September 2025
Unprompted review
Rated 5 out of 5 stars

Jennifer is the best in this business I…

Jennifer is the best in this business I have had hair extensions for years and I am so grateful to a friend sent me your way love 🥰 my hair thankyou and I can’t wait for my training with you 😆 for all your knowledge and experience to come my 🫶😆💓

27 August 2025
Unprompted review
Rated 5 out of 5 stars

The best in the business 🩷

I’ve been going to Jen since she started extensions and I would never choose to go anywhere else! Being in the hair Industry myself she is the one I’d recommend to anyone for extensions! She has all the knowledge anything hair. A relaxing couple of hours and a good chat with Jen makes the whole service enjoyable! She makes me feel confident with my hair, always makes sure it’s exactly what I want and im always over the moon with the results! 100% would recommend Jennifer to everyone xx

13 August 2025
Unprompted review
Rated 5 out of 5 stars

I had so much fun today doing something…

I had so much fun today doing something different and learning different methods of extensions from the best Hairbyjennifer_acadamy. Such an amazing teacher and so easy to talk to felt so comfortable and learned so much definitely recommend!!

27 July 2025
Unprompted review
Rated 5 out of 5 stars

Jennifer is the absolute hair extensions expert.

Jennifer is an absolute expert on hair extensions. I’ve had full head tapes for length, and the result was beautiful! She advised on colour matching through a thorough consultation, and the fitting process was exceptional and fast. Plus, she’s amazing at curling hair. The finished look was flawless. I couldn’t recommend her more!

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Smoothing hair treatment

Jennifer is very welcoming and makes you feel at ease as soon you meet her. She has a heart of a gold and always goes above and beyond for her clients. I’ve had my first hair treatment with Jennifer ( smoothing hair treatment ) and the knowledge, aftercare advice was 10/10. Will 100% be booking in again once the treatment fades.

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Jen does an amazing job every time

Jen does an amazing job every time, she works magic! The colour match and precision is perfect. I’ve never left unhappy. Can’t thank her enough. Love our chats too, thanks again!

23 July 2025
Unprompted review
Rated 5 out of 5 stars

Consultation

My first time meeting Jennifer and she was so lovely and welcoming for someone that isn’t very experienced with extensions, she talked me through absolutely everything and didn’t mind me asking questions! My colour match was fab and I can’t wait to get my hair done!

2 July 2025
Unprompted review
Rated 5 out of 5 stars

The best hair extension specialist out there!

If I could rate higher than 5 star, I would without a second guess.
She’s amazing at what she does, Jen is the hair queen when it comes to extensions!!!
I always walk away feeling like I have princess hair, with the upmost confidence in how the hair is installed. She’s such a lovely girl too, so we always have the best chat. She’s brilliant!

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing hair

Amazing hair! Jennifer is lovely and very polite! My hair looks better than ever. Definitely recommend coming to Jennifer for you extensions etc x

1 July 2025
Unprompted review

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