Wtrmelon Reviews 123

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the softness of the fabric, the durability after multiple washes, and the overall premium feel of the clothing. Many consumers are delighted with the designs and the comfortable fit, often expressing intentions to purchase again. The efficiency of the delivery service is also frequently noted, with many receiving their orders quickly. However, some customers also noted issues with the ordering and delivery process, including unreceived orders, incorrect sizes being shipped, and unexpected customs fees. A few other people also felt that customer service was slow, unhelpful, or difficult to communicate with, particularly when trying to resolve issues like returns or missing parcels.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers are consistently impressed with the... See more

Quality

Consumers find quality to be positive, consistently praising the excellent fabric, softness, and durability... See more

Order

Users describe ambiguous interactions with order. Many customers express satisfaction, praising the quality... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the incredibly fast... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the fast... See more

Based on these reviews

Rated 5 out of 5 stars

I just received my hoodie and it’s so comfy. The fabric is super soft and the color is as shown on the picture. The main reason for my order is that I really support the project and would definitely m... See more

Rated 5 out of 5 stars

Usually, when you find a brand you like, the second or third purchase is where the 'magic' wears off—not here. I’ve officially added my third wtrmelon piece to the collection, and the consistency in f... See more

Rated 5 out of 5 stars

I ordered two t shirts and found the quality to be amazing. The sizing and fit is perfect and delivery was right on time. I only intended to keep one t shirt but ordered two to see which one I l... See more

Rated 5 out of 5 stars

The quality is insane. The designs are beautiful and the concept is super nice. I bought everything from your shop so could you please make more options. That’s the only thing you could improve on be... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

123 reviews

5-star
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1-star

Replied to 23% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Amazing

These t-shirts are of extraordinary quality, you can truly see the craftsmanship in every single stitch. The fabric feels premium, the fit is perfect, and the designs are absolutely beautiful.

I’m genuinely impressed and will definitely be buying more. Proud to wear them and spread the message of a free Palestine.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

I am stunned by the quick delivery and…

I am stunned by the quick delivery and above all the quality of the tshirt. The feel and fit is genuinely one of the best I have. The follow up on service once I ordered aswel was brilliant making sure everything was correct. Will be ordering again supporting a great company and cause.

26 March 2026
Rated 5 out of 5 stars

5 star quality

Great quality of t-shirt, delivery took some time longer than planned but was due to the high demand and I had a reply from customer service within 24 hours when I sent an email.

Would highly recommend.

#FreePalestine🇵🇸

1 August 2025
Unprompted review
Rated 5 out of 5 stars

QUALITY AND DESIGN 🔥

Quick service and delivery, amazing quality and designs. As soon as I received my order and saw the quality I was back on the site ordering even more. 10/10

1 April 2026
Unprompted review
Rated 1 out of 5 stars

I feel completely misled by this…

I feel completely misled by this company.

I ordered a T-shirt to support a humanitarian cause, but the communication is unclear and suspicious. They claim thousands of items were “seized in Germany” with no proof, no documents, no transparency.

This looks like an excuse to delay or avoid fulfilling orders.

At this point, I strongly advise people to be very careful before ordering from them.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love this T-shirt

Absolutely love this T-shirt. The quality is amazing and super soft great fit and it still looks brand new after washing. It’s one of those pieces you end up wearing all the time. Definitely exceeded my expectations.
Thank you for the amazing work

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Perfect everything just perfect

Perfect everything just perfect. The service and the shirts I was waiting for the new drop because I already ordered everything. And the New Jersey’s are incredible. Thank you

24 March 2026
Unprompted review
Rated 1 out of 5 stars

Take your business elsewhere

WTRMLN has a noble mission on paper - but the execution is a mess.

Customer service is slow, confusing, and largely unhelpful. Simple, time-sensitive questions took multiple follow-ups to get vague or irrelevant responses. It feels like you’re talking to a script, not a team that actually understands or cares about resolving issues.

Even worse, the website is unreliable. It claimed my order qualified for free shipping, yet still charged me at checkout. When I flagged it, I was told the site “isn’t updated” - and that was it. No accountability, no attempt to honor what was advertised, no solution. Just shrugging off misleading information.

A quick look at other reviews makes it clear this isn’t a one-off issue. Customers consistently report wrong sizes being shipped and orders arriving late - basic e-commerce fundamentals that this brand seems unable to get right.

For a company trying to position itself as thoughtful and premium, the operational gaps are glaring. I ended up buying elsewhere, and based on everything I’ve seen, that was the right call. Definitely feels like I dodged a bullet.

24 March 2026
Unprompted review
Rated 1 out of 5 stars

Untrustworthy, fraudulent

They sent the wrong size and then completely stonewalled me when I tried to return it - refusing to provide the basic info required to complete their DHL return. After multiple emails, they became evasive and then stopped replying. Worst customer service I’ve ever experienced. Their “supporting a cause” messaging rings empty when they won’t take accountability for a simple fulfilment mistake. If you’re considering ordering, be aware you may be left chasing a basic refund.

2 March 2026
Unprompted review
Wtrmelon logo

Reply from Wtrmelon

Hey we are really sorry for that experience: Please send us your order number and we will conact you immediately and resolve this issue

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