Hairvivi Reviews 

1,172
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the wigs, highlighting their soft texture, natural appearance, and durability. Many appreciate the realistic lace fronts, pre-plucked hairlines, and beautiful, natural-looking colors, often finding them ready to wear. The customer service is frequently commended for being helpful, responsive, and efficient, ensuring a smooth experience from ordering to quick delivery. However, some customers experienced quality issues, including hair becoming dry, frizzy, or shedding after washing, and failing to retain styling. A few reviewers also noted problems with the lace or cap construction, citing weak lace, unevenly plucked hairlines, or an unstable, unnatural fit.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the natural appearance, soft... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the hair's softness, natural look,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the team for being helpful,... See more

Price

Customers had ambiguous experiences with price, with many expressing disappointment, stating that the... See more

Order

Customers consistently note positive experiences with order, with many expressing satisfaction with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As usual Hairvivi exceeded my expectations in Quality, Price and Services ♥️♥️♥️ This is my 4th wig from.HV and honestly, I will never look back to other brands. I strongly recommended ..I have Rochel... See more

Company replied

Rated 5 out of 5 stars

Gorgeous high quality wigs in beautiful color schemes! I'm so happy with Hairvivi's soft hair, ultra realistic lace top wigs with no visible knots. Wonderful customer service that is always happy to a... See more

Company replied

Rated 5 out of 5 stars

OMG!!! I recently purchased the Jacinda Brown Wig – 180% Density, Glueless, 16-inch in Small Cappuccino (+5BD) from Hairvivi, and I couldn’t be happier! The hair is soft, beautiful, and exactly what I... See more

Company replied

Rated 5 out of 5 stars

Hairvivi sells the most beautiful lace front glueless wigs I've ever worn. Due to alopecia, I've been wearing wigs for over 10 years and have tried dozens of companies. Finally, I discovered Hairviv... See more

Company replied


Company details

  1. Wig shop

Written by the company

Hairvivi Specializes in Pre-Plucked and Pre-Bleached Lace Front Wigs & Full Lace Wigs that Can Be Worn Straight Out Box. Shop Lace Wigs With the Most Realistic and Natural Looking. Free Express Shipping Worldwide.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(1,172)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Elena wig

Beautiful hairstyle and color I must say, Hairvivi is amazing. I'm so happy with the wig I have. Once I have installed the hair I will give u an update of how it looks, thank you ever so much. I will be buying again and again and again 5 stars for me all around.

11 June 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

New Favourite!

One of the best wigs I've bought especially for that price! It is more affordable than most good wigs on the market and it is made beautifully. I also received my piece sooner than i thought i would, definitely will buy again! Highly recommend.

18 June 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Amazing

Amazing. Got the package fast and the box was packed beautifully.

18 April 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Buy it!

The best human hair wigs I’ve purchased in years! BUY IT, you won’t regret it!

23 June 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

AMAZING!

I ordered Maire and the hairline and hair are amazing!! The customer service was great! I would recommend.

30 June 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Elena wig

I had ordered many units I found the Elena one that works best for me. Not too much hair, its realistic. The cap fits me well, so amazing! I wonder how they make it fit me so well.
This site is the best of all wig sites as far as shipping out and then the ease of returns, making it 5 stars

4 June 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

The best frontal wig I ever had !!

I ordered this Doris lace front wig after my hair stylist canceled on me last minute. I had a girls brunch and needed my hair done. I got my frontal within a week, washed and styled it (my first self install) I love it it’s soft and flowing. Very easy and comfortable to put on for a daily style. I will be ordering more!!

7 June 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

This Rylee hair is the GO TO WIG!

This Rylee hair is the GO TO WIG!! It doesn’t shed at all. I’ve wore it for almost two weeks now, and it stays beautiful. The length is true to size. The only con about this wig is that, it’s kind of big for my head. A smaller one would do for my head. Maybe next time I will consider customizing one. But besides that, the hair is is gorgeous!! my favorite hair company!!! I’m definitely ordering more of your products!!!

3 June 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

I bought my first wig from Hairvivi

I bought my first wig from Hairvivi, Maire 12". The wig is amazing. I was shocked at how natural the wig looks. The hairline looks amazing. My friends are shocked when I say that I'm wearing a wig and not extensions. This was my first wig from Hairvivi but definitely not the last.

25 June 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

5 star

Hair vivi is the best company to purchase hair from.

20 June 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Fast delivery and the wigs are simply…

Fast delivery and the wigs are simply perfect, I recommend this product to everyone

23 June 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

LOVE!!!

Just received my second Hairvivi wig and literally threw it straight on! The hair is soft and the smell is divine. Packaging is boujee and I am already trying to pick my next unit!

22 June 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Best fake scalp & bleaching job!

I’ve never had quicker shipping, it literally shipped in 2 days! But most importantly- ahhh BEST WIG I’VE EVER OWNED! I just received the Mia/16”/Honey Fake Scalp & Lace last night and couldn’t believe the detail they put into plucking the hairline and bleaching the knots. The parting is ridiculous & I was worried it wouldn’t “look like what the influencers get”. For the price point that it is ,you’d expect that- but no one else DOES that to a “T” besides Hairvivi, at least not at this price point. Thanks for the fake scalp Hairvivi! Literally cutting out a huge step in my “putting on a wig” (no need for ANYTHING worn underneath the wig). I have black hair and the fake scalp completely disguises this for me! Forgive me if I already mentioned that it’s a TRULY GLUELESS WIG! I only use a melting serum on the sides so that they don’t flap around. I tried doing this on my forehead as well, but I only feel it looks best without any adhesive & it doesn’t need any because it’s already secured down by the sides being secured. Also, Hairvivi does something cool with their lace front design and it naturally bends around. The shape of a forehead versus sticking straight out- so without glue or even melting spray, you won’t notice it and it’s even more undetectable than if you melted it in my opinion!

19 June 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Omg this wig is life!

Omg this wig is life!! The hairline looks so natural and the lace meeeelts so perfect! I love it! Thank you guys so much! I will be telling everyone who asks about your company. And I will be ordering from HairVivi from here on out.

18 June 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Fantastic wig

Fantastic wig
Everything I expected!
Fits perfect! Highly recommend!

5 May 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

I'm really impressed with my Hairvivi…

I'm really impressed with my Hairvivi wig! The hair is super soft, the lace melts perfectly, and it looks so natural. I love that it's truly glueless and very easy to wear. Definitely worth the money, I’ll be buying again!😍

6 June 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Another amazing wig

I'm honestly so impressed with the Evelyn wig from Hairvivi! The hair is super soft, the lace melted beautifully with hardly any effort, and the hairline is so natural – I barely had to do anything to get it ready to wear. It’s definitely beginner-friendly but still looks premium. What really surprised me was how quickly it arrived – I’m in the UK and shipping was much faster than expected. The wig fits comfortably and stayed secure all day. It’s easily one of the best wigs I’ve bought. This was the yaki wig

2 June 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Hairvivi can’t do no wrong! Best wigs!!

I have purchased five wigs from hairvivi, the Luna unit being my most recent purchase from them. This has been the most realistic human hair wig I have ever purchased before the lace is truly undetectable, and the knots are bleached to perfection. I love their blonde hair so much! If you want a good 613 blonde buss down that won’t shed and last up to a year get you a hairvivi wigs! I prefer their 180% density wigs for a fuller look of hair!

2 June 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

My first wig and couldnt be happier!

The wig was beautifully presented and a quick delivery to Australia. The colour is a gorgeous dark to light brunette ombre. The lace is undetectable, and although I had a bit of a struggle trimming around my ears, I'm very happy with the final result. She's a lovely full voluminous wig, and super long, which is what my heart wanted. Something close to my bio hair, which I miss dearly since being diagnosed with Alopecia Areata earlier this year before my 40th birthday. I am very pleased also with the service, of which I had a lot of help trying to pick a wig that wasn't too dark, or too light. I will definitely be buying with Hairvivi again! Thank you!

28 May 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Excellent quality

Excellent quality, no weird odor and not to mention I got my package within a week. I’m impressed.

28 May 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to improve our products and services better in the future!😄
Wish you all the best!
Hairvivi

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