I used halalbookings.com for accommodation to visit Kuala Lumpur, Malaysia. The process was really simple and quick. Appreciated the full refund option with world politics as they are, but didn't need... See more
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Halalbooking.com is the world’s leading search and booking website for halal-friendly travel, allowing you to book accommodation online. Halalbooking aims to provide halal-conscious travellers from all over the world with a wide choice of accommodation that best suit their preferences.
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United Kingdom
- halalbooking.com
Replied to 91% of negative reviews
Typically replies within 1 week
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Stress-Free, Halal-Friendly Travel Made Easy
Halal Booking website is easy to navigate, well organised, and makes it simple to find hotels that truly cater to halal-friendly needs. I really appreciated the clear filters for halal food, privacy options, and family-friendly facilities, it saved so much time compared to searching on generic booking sites.
The information provided for each property was detailed and transparent, which made booking feel stress-free and trustworthy. Prices were competitive, and the booking process itself was smooth from start to finish.
Halabooking always meets my requirements
Halabooking always meets my requirements
Nice Excellent hotel for the price I…
Nice Excellent hotel for the price I recommend it to families a good site in the heart of the country
Experience
Rates and availability are good.
Describing the surrounding area was good.
But needs more elaboration on location maps and property contact was difficult through this site.
Halalbooking is the best
Easy to book and very helpful customer…
Easy to book and very helpful customer service
I had a great experience booking our family holiday through Halalbooking. The website was easy to use, the information was clear and the booking process was straightforward.
We stayed at Serenity Alma Heights and overall the trip went really well. Halalbooking made it simple to choose the right option for our family and we felt reassured booking through them.
I would definitely recommend Halalbooking to others looking for a smooth and reliable booking experience, especially for family friendly holidays.
What I need is a good system.
It's a great system, it works well... but there should definitely be an option for air travel as well.
Smooth payment and fast organization
Smooth payment and fast organization. Very easy and without any inconvenience
Hotel Rixos Gulf Doha Qatar
I was very satisfied with my stay at this hotel. The staff were consistently friendly, helpful, and professional. The room was clean, modern, and very comfortable. The location of the hotel is ideal.
The all-inclusive package was excellent and truly exceeded expectations. There was a wide variety of high-quality food and drinks available, everything was well organised, and the service was attentive at all times.
A very good experience with…
A very good experience with Halalbooking!
Really good service
Really good service. I have used Halalbooking on a number of occasions and have also referred many of my friends and family.
Very friendly and helpful
Very friendly and helpful, and their email response is very quick.
Very user friendly
Very user friendly, I can find hotels without alcohol very easily
Perfect app for abroad hotels booking.
Perfect app for abroad hotels booking.
Hotel was very clean and relaxing
Hotel was very clean and relaxing. Stuffs are very kind and helpful. Best place in cappodocia
Great experience for booking hotel
Disappointing support when it mattered most
I’ve used HalalBooking since 2018 and became a Platinum member after spending over £10k on the platform, this included recommending it to family and friends due to its values-led positioning.
Unfortunately, during a recent trip, a delayed airport transfer booked through HalalBooking caused us to miss an international flight, resulting in significant out-of-pocket costs. While the transfer fee itself was eventually refunded, HalalBooking offered no practical support, goodwill, or assistance despite the seriousness of the situation and my long-standing loyalty (very surprising for us).
What was most disappointing was not just the financial loss, but the lack of customer advocacy at a critical moment. When things go wrong, how a company supports its customers matters - and in this case, sadly the response fell well short of expectations.
________________
Update:
Thank you for your response. I would like to clarify one important point for accuracy. We were not meaningfully informed in advance of a delay in a way that allowed us to make an informed decision. Instead, we were repeatedly told by the driver that he would arrive “in 5 minutes”, which proved to be incorrect. Alternative transport was only arranged around 75 minutes after the original pickup time, by which point the situation had become critical.
While I appreciate the expressions of empathy, what remains disappointing is that, despite the seriousness of the incident, clear evidence, and my long-standing Platinum relationship, no practical support or goodwill was offered beyond a refund of the transfer itself.
I remain open to constructive dialogue and a fair resolution, should HalalBooking wish to review the matter further in light of the full context.

Reply from Halalbooking
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