Half Bottles Reviews 373

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Living by myself I find that full bottles are wasted with the result that I only drink occasionally and yet I am a wine collector. I have had a frustrating time trying to find half bottles. The major... See more

Rated 5 out of 5 stars

Great variety, the delivery arrived really quick as well! Perfect to make a 12 days of Christmas wine advent calendar.

Rated 5 out of 5 stars

I have now ordered several times from Half-bottles and their service is first class. They continually keep you informed about the status of your order, or if they haven't got something in stock when t... See more

Rated 5 out of 5 stars

Excellent customer service. I ordered from here for an event, it did turn out that their suppliers has ran out, however Half Bottles did everything they could to ensure I had enough other (some better... See more

Company details

  1. Wine shop
  2. Food products supplier

Information provided by various external sources

Half Bottles is a growing, Sydney based wine startup which specialises in half size and miniature bottles of wine. Since 2013, our focus has been to provide our customers with Australia's best range of wine half bottles as well as personal customer service and national shipping. Whether you're looking for a tasty tipple for a night at home, the perfect gift or wine for your restaurant, party, wedding or cafe, we've got you covered.


Contact info

4.8

Excellent

TrustScore 5 out of 5

373 reviews

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Rated 5 out of 5 stars

Excellent service!

I have used 'Half Bottles' a number of times and their service has always been great. My most recent order was a little delayed due to a supply issue, the communication from the company was swift and clearly explained the reason for the delay. The order was filled and despatched as quickly as they were able and I could not be happier with their excellent and respectful customer service. I highly recommend this company.
Sandi

28 March 2017
Unprompted review
Rated 5 out of 5 stars

Reliability

Instant confirmation, delivery as promised. Thrilled with the service. Will definitely use them again!

21 March 2017
Unprompted review
Rated 4 out of 5 stars

Reasonable selection of hard to find product

Had to wait a few days to get all items in stock, but other options given. My only issue was that in tapeing together two large boxes and then having to watch the poor Post Office lady almost expire trying to lift them, (rather than let me behind the counter) I will pick up rather than pay for delivery again. That was just too heavy to be posted as one item.

16 March 2017
Unprompted review
Rated 5 out of 5 stars

Great service.

So helpful when's rang to place my first order. Chose good wines for the ones that weren't available. Will definitely be ordering again.
Cheers.

8 March 2017
Unprompted review
Rated 5 out of 5 stars

Wedding purchase

I emailed a few times and recieved great customer service. Order 72x bottles of wine for our wedding and would definately recommend half bottles to everyone.
The bottles are oerfect and price is reasonable.

9 February 2017
Unprompted review
Rated 1 out of 5 stars

I'm still waiting for an order

I've rated the service one star because I was promised my wine some time ago, and I still haven't received it. First, because the whole dozen bottles I ordered were not in stock, then I was given a date range, and told the wine had been shipped. I'm still waiting, so I'll deal with what has happened if it ever arrives.

30 January 2017
Unprompted review
Half Bottles logo

Reply from Half Bottles

Hi Richard - thank you for letting us know - it is unfortunate that this is the first that we know of any delivery issue with your order and looking at the tracking number we sent you, it appears that unfortunately the package has been damaged on it's journey to you and our logistics people didn't tell us! I've just lodged a complaint with them as a week not telling us is not good enough! And I'm getting one of my team to race over to deliver to you this evening to rectify the situation. As you can understand, occasionally transport issues happen (we ship thousands of package a year) - as soon as we are made aware of any delays on orders, we'll get onto looking after our customers as quick as possible. We will have your wines with you this evening - we hope you understand and enjoy them. Dan (boss man)

Rated 5 out of 5 stars

Going the extra mile.

Although our order was placed at the height of the very busy season - a few days before Christmas - Half Bottles came to the party and delivered as promised. And you guessed it - we had a party!!
Many thanks again for your prompt service!

3 January 2017
Unprompted review

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