Hallbrook Partners  Reviews 

240
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for providing exceptional support, clear explanations, and expert guidance throughout the entire compensation process. Consumers note that the service is completely seamless, highly efficient, and stress-free, resulting in successful financial claim outcomes delivered directly into their private bank accounts. However, some people mentioned that receiving unexpected phone calls or formal letters out of the blue initially felt rather disconcerting or raised worries about potential scams. Others noted that while the overall assistance is valuable, the services naturally involve a fee deducted from the final successful payout.

What people talk about most

Claim

Customers consistently note positive experiences with claim, praising the helpful staff who make the entire... See more

Staff

Users describe positive interactions with staff, highlighting an extremely friendly, supportive, and... See more

Service

Reviewers highlight positive aspects of service, expressing deep satisfaction with the friendly,... See more

Customer service

Customers expressed great satisfaction with customer service, noting that staff members were consistently... See more

Customer communications

Consumers initially had questions regarding communications about older investments. Despite initial doubts,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The sum of money I invested about 15 years ago I had written off after the company collapsed. It was only once Holbrook partners contacted me that I realised that maybe some recompense was possible.... See more

Rated 5 out of 5 stars

=I admit was quite sceptical about Hallbrook being successful in their claim for past mis sold shares and I nearly did not go ahead by accepting their offer as it was so many years ago. However, I w... See more

Rated 5 out of 5 stars

Hallbrook Partners contacted me regarding some share holdings I had bought a long while ago. The shares had disappeared and they advised me that it might be possible to make a claim regarding my pur... See more

Rated 5 out of 5 stars

Hallbrook contacted my father about a possible claim and we got in touch not thinking it would go anywhere but they walked me through each step and we were successful in making the claim - much quick... See more


Company details

  1. Alternative Financial Services

Written by the company

Hallbrook provide industry leading claims management services to UK consumers of financial services. We have helped thousands of consumers recover more than £70million in compensation since 2010 for mis-sold financial services products and services. We are on your side!


Contact info

4.9

Excellent

TrustScore 5 out of 5

240 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(240)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Handled our claim very professionally

Handled our claim very professionally, kept informed at every step, explained everything at each stage, greatly appreciated the time and effort it took to get our claim sorted successfully. Once claim was sorted money was in our account in a couple of days.
Cannot thank them enough, and would highly recommend.

23 June 2023
Unprompted review
Rated 5 out of 5 stars

Hallbrook are excellent advisers

Hallbrook have been extremely helpful and understand the full end-to-end process in detail. I would urge anyone to take their advice as they helped me with a successful claim. I cannot recommend Edward enough, for his advice and guidance.

30 June 2023
Unprompted review
Rated 5 out of 5 stars

I was contacted by Hallbrook with a very happy result

I was contacted by Hallbrook with regards to some very old share dealings that I had long written off. After the initial call to arrange an appointment I had a telephone questionnaire and then simple forms to complete. They informed me of what would happen, how long it would take and then contacted me if and when necessary but not just for the sake of it. After about six months I received contact with a very satisfactory conclusion. I would thoroughly recommend them.

28 June 2023
Unprompted review
Rated 5 out of 5 stars

Very professional service

If Hallbrooks hadnt handled my case I would never have received any money from my failed investment. Everything was handled very professionally and easy to follow.

23 June 2023
Unprompted review
Rated 5 out of 5 stars

I was very happy with service i…

I was very happy with service i received. The gentleman I spoke to was very reassuring towards me and took time to listen to evert thing I had to say. He felt vert confident that I had a good case and he pursued it till the end. Keeping me informed at every step. I would highly recommend the company.

5 June 2023
Unprompted review
Rated 5 out of 5 stars

Hallbrook Partners - highly recommended

Hallbrook Partners displayed immense professionalism, consideration and care towards my case every step of the way. The outcome was in our favor, notwithstanding their depth of knowledge in legal proceedings, process and compassion towards their clients. Their help and support was invaluable and I have no hesitation whatsoever in recommending their services, especially towards those that may be entitled to compensation from the UK Financial Services Compensation Scheme.

6 June 2023
Unprompted review
Rated 5 out of 5 stars

Successful claims

Hallbrook have made a number of successful claims on my behalf and I can’t fault them, they keep you up to date with progress and are easy to deal with. I wouldn’t hesitate to use them again if the need arises.

5 June 2023
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE

Hallbrook helped me receive compensation from the Financial Services Compensation Scheme. Excellent communications throughout and I'd confidently recommend their services to all.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Recovery of fraudulently lost money.

Company persisted in attempt to recover my investment funds despite problems put up by the FCA over a long period of time.
Company kept me informed at all times on the progress of the recovery claim even when progress looked very difficult.
The company had recovered money for me previously so I had confidence in their integrity, honesty and professional conduct. I had no fear of being scammed which is a massive issue these days!

31 May 2023
Unprompted review
Rated 5 out of 5 stars

Results beyond expectations

I had given up on two lots of certain investments, as i had suspected i had been scammed & 'boiler roomed'.
But ... out of the gloom ... came Hallbrook Partners
...they wanted to represent me in claims !!!
With nothing to lose, i took the opportunity.
Great communications, great service, great results !!...patient and caring people.

1 September 2022
Unprompted review
Rated 5 out of 5 stars

Very professional company

Hallbrook Partners helped us to get money back which we had given up on. They are a very professional company, the staff are very polite and kept us informed every step of the way. They did all the work for us and we are very grateful to them. Thank you.

31 May 2023
Unprompted review
Rated 4 out of 5 stars

Share deaShare Dealing. Some years ago a company rang me to say…

Some years ago a company rang me to say that I had answered their advert. After a lot of chat and nice compliments I was persuaded to buy some cheap shares. Soon they went up in value and so I decided to sell. But they persuaded me to hold on and of course they went down and I lost them. Hallbrook partners enabled me to get two thirds of my money back, and they did this with efficiency politeness, and integrity. I found someone in the money business that I could trust. PM Lushington

30 June 2022
Unprompted review
Rated 5 out of 5 stars

From start to finish I have found…

From start to finish I have found Hallbrook Partners to be a professional informative and friendly firm to deal with. They handled my claim with out any problems and kept me well informed with the proceedings. Highly recommended and I would use them again with out hesitation.

27 January 2023
Unprompted review

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