Hallbrook Partners  Reviews 

240
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for providing exceptional support, clear explanations, and expert guidance throughout the entire compensation process. Consumers note that the service is completely seamless, highly efficient, and stress-free, resulting in successful financial claim outcomes delivered directly into their private bank accounts. However, some people mentioned that receiving unexpected phone calls or formal letters out of the blue initially felt rather disconcerting or raised worries about potential scams. Others noted that while the overall assistance is valuable, the services naturally involve a fee deducted from the final successful payout.

What people talk about most

Claim

Customers consistently note positive experiences with claim, praising the helpful staff who make the entire... See more

Staff

Users describe positive interactions with staff, highlighting an extremely friendly, supportive, and... See more

Service

Reviewers highlight positive aspects of service, expressing deep satisfaction with the friendly,... See more

Customer service

Customers expressed great satisfaction with customer service, noting that staff members were consistently... See more

Customer communications

Consumers initially had questions regarding communications about older investments. Despite initial doubts,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The sum of money I invested about 15 years ago I had written off after the company collapsed. It was only once Holbrook partners contacted me that I realised that maybe some recompense was possible.... See more

Rated 5 out of 5 stars

=I admit was quite sceptical about Hallbrook being successful in their claim for past mis sold shares and I nearly did not go ahead by accepting their offer as it was so many years ago. However, I w... See more

Rated 5 out of 5 stars

Hallbrook Partners contacted me regarding some share holdings I had bought a long while ago. The shares had disappeared and they advised me that it might be possible to make a claim regarding my pur... See more

Rated 5 out of 5 stars

Hallbrook contacted my father about a possible claim and we got in touch not thinking it would go anywhere but they walked me through each step and we were successful in making the claim - much quick... See more


Company details

  1. Alternative Financial Services

Written by the company

Hallbrook provide industry leading claims management services to UK consumers of financial services. We have helped thousands of consumers recover more than £70million in compensation since 2010 for mis-sold financial services products and services. We are on your side!


Contact info

4.9

Excellent

TrustScore 5 out of 5

240 reviews

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No recent history of asking for reviews

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4.9

All reviews

(240)

128 reviews in the last 12 months

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Rated 5 out of 5 stars

FSCS for misleading EIS

We explored the option of financial Services compensation with some trepidation. However, we were impressed with the way Hallbrook and their team handled matters professionally and with good outcome. They never made false promises and handled the process smoothly and gave us a lot of confidence in their professional approach.

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Easy and professional

Holbrook know the process inside out and prepare and present the information for you. They make sure all the boxes are ticked and go through the claim details with you on the phone. All this is part of the service. Yes at the end of the day they take a significant cut of any award, but personally I don't begrudge it. They did all the work and paid the award promptly and transparently. I am very satisfied.

24 June 2024
Unprompted review
Rated 5 out of 5 stars

Hallbrook were knowledgeable, friendly and very professional.

Hallbrook were very easy to deal with, making the compensation process straightforward and transparent. Communication was timely and the staff were knowledgeable, friendly and very professional. I am very grateful for their efforts in procuring my compensation, which I would not have had the knowledge to do for myself.

20 June 2024
Unprompted review
Rated 5 out of 5 stars

Dealt with Ewan Porter

Dealt with Ewan Porter. Patiently and professionally guided me through the whole process including form filling. Full explanation was given at each stage. Provided regular updates. Matter concluded to my satisfaction. Would recommend and use their services without hesitation.

14 June 2024
Unprompted review
Rated 5 out of 5 stars

very worthwhile service

Tempting advertising
Helpful advice
Reduces responsibility of legal activities
Reliable communications
Pleasant and reassuring

4 May 2024
Unprompted review
Rated 5 out of 5 stars

As the executor of an elderly…

As the executor of an elderly relative's estate it took several months to get some order into his somewhat scatter-gun finances and investments. After another year of dealing with HMRC, probate was finally granted...
I thought I had it all sorted until some month later I was contacted out of the blue by Hallbrook Partners with the news that the estate may well be due an insurance refund.
Despite my initial scepticism Hallbrook Partners' quiet professionalism and patience in explaining the process; that I could do it on my own, the no-win-no-fee service and exactly what the fees were, won me over... I am extremely grateful for that and what Hallbrook achieved, as thier predictions proved modest compared with their results - a net £14k refund to the estate.

A very highly rercommend and professional service leading to a very satisfactory result.

19 April 2024
Unprompted review
Rated 5 out of 5 stars

Hallbrook Partners took my claim to my…

Hallbrook Partners took my claim to my bank asserting that the bank could have done more to block my payments to the scam investment company (ORIONTERO).
The bank rejected my claim,so Hallbrook Partners took it to the financial ombudsman and successful won my case and I got back nearly £27000..without Hallbrook Partners I would have got nothing ! Well done guys and thank you

8 March 2024
Unprompted review
Rated 5 out of 5 stars

I was the victim of a very…

I was the victim of a very sophisticated scam. My bank refunded half of my loss but rejected my request for full reimbursement. I sought assistance from Hallbrook Partners because about three years earlier they had informed me that I was owed over £6000 because of the insolvency of a company of which I was a shareholders. They recovered the money lost.
Now, as a result of their assiduous efforts in working with the Financial Ombudsman and my bank I have been fully reimbursed, with interest this week.
At the age of 87 I have learned a valuable lesson, and I cannot praise Hallbrook Partners, and especially Euan Porter too highly.

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Disappearing InvestmentsI …

I was invested in a Company that suddenly went bust and I heard no more. I was therefore more than delighted when Hallbrooke and Partners contacted me to say they were investigating the Company. I was even more pleased when I received a payment paid directly in to my Bank account. Many thanks Hallbrooke and Partners.

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Advice on a successful claim

I have used Hallbrook Partners on more than one occasion and it is better to have money in your pocket rather than someone else's. If the claim is not successful, no fee is paid, but Hallbrook Partners advise whether the claim is likely to be successful or not. I have been very satisfied with their service.

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Hallbrook Partner were dogged in…

Hallbrook Partner were dogged in getting the information that they needed to make this claim on my behalf. Frankly if they had not been involved I would have got nothing. Am delighted with the outcome and highly recommend this company for its professionalism and friendliness.

15 February 2024
Unprompted review
Rated 5 out of 5 stars

Success

Hallbrook have a very good record of success. Even if they fail they don't readily concede but still persevere and continue to try their best. They keep you up to date on outstanding claims and when complete the returns are transferred very quickly. It is so much easier and efficient to allow Hallbrook to act so professionally on your behalf. The fees are not particularly low but definitely worthwhile.

14 February 2024
Unprompted review
Rated 5 out of 5 stars

On the back of a previous successful…

On the back of a previous successful win I instructed Hallbrook to try and redress another ill advised investment. Although, after a lengthy and costly attempt and a rebuttal, the company perceivered and eventually achieved the success it aimed for and a very healthy compensation package was the result!
The entire process was stress free with regular updates via emails, phone calls and even surface mail!
I wouldn't hesitate in recommending Hallbrook to anybody who may have a claim to pursue, their success charges are more than reasonable when compared to countless other companies, which then leaves more in your pocket!

6 February 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Thank you Ewan for looking after my claim for mis-sold shares. I would have no hesitation in recommending Hallbrook Partners.

4 September 2023
Unprompted review
Rated 5 out of 5 stars

Magnificent Win by Hallbrook & Partners

After a long running battle which included multiple rejections of my claim for compensation by a Financial Services body, I finally engaged the services of Hallbrook & Partners, specifically, Mr. Ewan Porter. The diligent case work done by Ewan and his persistence in not accepting the previous rejection cases presented by the Financial Services body resulted in a final successful claim and maximum compensation allowed. A magnificent result and justice was served.

13 September 2023
Unprompted review
Rated 5 out of 5 stars

Great and stress free experience

Great company to do business with, totally stress free and very pleasant people to work with. I had thought it would be complicated to make my claim and I would not have done so without the professional help which I received. From the start to the finish Hallbrook Partners were amazing, they understood the problem and made the process very easy which resulted in a successful claim for the bad behaviour and financial loss which I had experienced.

4 September 2023
Unprompted review
Rated 5 out of 5 stars

I had not I would recommend their services.

I had not considered that I might have a valid claim. Indeed my claim was declined when it was submitted.
I am sure that a number of other companies would at that stage just advised that they had done their best.
Hallbrook Partners told me that that they did not agree with their ruling and that they would appeal the decision. They did this and they proved successful. I would recommend their services which I would consider both honest and professional. They kept me advised of progress from start to finish.

16 August 2023
Unprompted review
Rated 5 out of 5 stars

Pension fund

What can I say about hallbrook and parents apart from they are fantastic from start off the case to the end of the case they were brilliant delt with every thing possible and we were very grateful of ther service would definitely recommend them to everyone

10 August 2023
Unprompted review
Rated 5 out of 5 stars

A professional approach with a very positive outcome

Hallbrook cold-called me but luckily I listened and quickly realised they might have something to offer. They then emailed more details about a claim they could make on my behalf to the Financial Services Compensation Scheme for compensation for an investment I made nearly 20 years ago based on a published prospectus that contained promises that subsequently proved false and baseless. Hallbrook took a formal statement from me over the phone, added this to legal arguments they had already prepared and submitted a claim on my behalf. The FSCS assessed and agreed compensation within just a few weeks and paid Hallbrook who immediately paid me net of their fee which I had agreed in advance. The whole process was smooth, well explained, and I'm glad I paid attention to that first cold-call.

30 June 2023
Unprompted review

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