Hallbrook Partners  Reviews 

240
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for providing exceptional support, clear explanations, and expert guidance throughout the entire compensation process. Consumers note that the service is completely seamless, highly efficient, and stress-free, resulting in successful financial claim outcomes delivered directly into their private bank accounts. However, some people mentioned that receiving unexpected phone calls or formal letters out of the blue initially felt rather disconcerting or raised worries about potential scams. Others noted that while the overall assistance is valuable, the services naturally involve a fee deducted from the final successful payout.

What people talk about most

Claim

Customers consistently note positive experiences with claim, praising the helpful staff who make the entire... See more

Staff

Users describe positive interactions with staff, highlighting an extremely friendly, supportive, and... See more

Service

Reviewers highlight positive aspects of service, expressing deep satisfaction with the friendly,... See more

Customer service

Customers expressed great satisfaction with customer service, noting that staff members were consistently... See more

Customer communications

Consumers initially had questions regarding communications about older investments. Despite initial doubts,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The sum of money I invested about 15 years ago I had written off after the company collapsed. It was only once Holbrook partners contacted me that I realised that maybe some recompense was possible.... See more

Rated 5 out of 5 stars

=I admit was quite sceptical about Hallbrook being successful in their claim for past mis sold shares and I nearly did not go ahead by accepting their offer as it was so many years ago. However, I w... See more

Rated 5 out of 5 stars

Hallbrook Partners contacted me regarding some share holdings I had bought a long while ago. The shares had disappeared and they advised me that it might be possible to make a claim regarding my pur... See more

Rated 5 out of 5 stars

Hallbrook contacted my father about a possible claim and we got in touch not thinking it would go anywhere but they walked me through each step and we were successful in making the claim - much quick... See more


Company details

  1. Alternative Financial Services

Written by the company

Hallbrook provide industry leading claims management services to UK consumers of financial services. We have helped thousands of consumers recover more than £70million in compensation since 2010 for mis-sold financial services products and services. We are on your side!


Contact info

4.9

Excellent

TrustScore 5 out of 5

240 reviews

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No recent history of asking for reviews

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4.9

All reviews

(240)

128 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service provided by Hallbrook

I cant say enough to tell you how impressed and grateful I am for the services offered by Hallbrook. They initially contacted me by letter to advise me that I may have been mis-sold some shares that I had purchased around 20 years ago and that I was one of the named shareholders on the share holder register. I had completely erased this experience from my memory as I had even destroyed old paperwork relating to the purchase. I was somewhat dubious to begin with as the letter had gone to my old address and I initially thought it was too far back to do anything about it. I sat on the letter for a while and then decided to contact Hallbrook, my contact was Ashley. From there-on he dealt with everything, explaining that it may be possible to get compensation for this share deal that I had many years ago. I was still a little bit cautious about being excited, but, bit by bit, Ashley fought for my compensation. It took a while, but a few months later I received a phone call and a letter from the FSCS stating that my claim for compensation had been successful. Hallbrook obviously have a commission payment as they operate on a no-win, no-fee basis, which is fair enough. Had Hallbrook not contacted me I wouldnt have got anything back at all, so they have definitely earned their commission out of all this. Well done to Hallbook and in particular Ashley for your hard work in getting my money back.

5 December 2024
Unprompted review
Rated 5 out of 5 stars

Would highly recommend Holbrook and Partners

Halbrook and in particular Ewan have been great. Professional, thoughtful and made the process easy. They had done all the homework on the relevant facts and collated information in advance to send to FSCS. I would use them again. It was a pleasure to work with them.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent outcome

Initially I was suspicious of this company when they contacted me, but they proved thenmselves competent and achieved an outcome that was far better than expected. Highly recommended.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Successful claim

I trusted this firm to take my claim against a share misselling company and I was really pleased to receive a lump sum payment within a year of starting the process. They were very professional in their dealings with me explaining fully the legal documents. My grateful thanks has been given to Ashley and his team.

15 November 2024
Unprompted review
Rated 5 out of 5 stars

A painless and hassle-free exercise

Hallbrook were extremely easy and efficient to deal with. They explained the procedure and charges at the start (so that there were no nasty surprises later on) - kept me informed throughout, were very patient and helpful with regard to formulating my claim, and finally achieved the desired result. Altogether they made what I had anticipated might be a long-drawn-out and difficult experience into a painless, hassle-free and rewarding exercise. Thank you, Ewan!

14 November 2024
Unprompted review
Rated 5 out of 5 stars

Courteous and efficient

Firm and quietly extracting historical info and then effortlessly pursuing our claim ... to a successful conclusion was greatly appreciated

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic hassle-free service

I had absolutely no idea that I could make a claim until Hallbrook Partners contacted me.
They made the whole process easy and hassle-free, with an absolute minimum involvement needed on my part.
Very impressed with the service and the overall outcome.

28 September 2024
Unprompted review
Rated 5 out of 5 stars

Hallbrook's thoroughness and efficiency…

Hallbrook's thoroughness and efficiency in pursuing this claim to a successful outcome is to be commended. They took a claim to the FSCS for what I had long abandoned as 'lost money' and, within a very short time-span, delivered a very satisfactory outcome.

31 October 2024
Unprompted review
Rated 5 out of 5 stars

Professional

Very helpful all through the process, explained every think I asked of them. There really is not anything more to add. Just - Thanks to all at Hallbrook Partners that worked on my claims.

14 October 2024
Unprompted review
Rated 5 out of 5 stars

When Hallbrook approached me with their…

When Hallbrook approached me with their offer of assistance with a possible compensation claim I had long ago decided that this case was a lost cause and had destroyed most of my papers, keeping only a few documents without much idea as to why. I was amazed at the determination and tenacity with which Hallbrook pursued the case using the limited information I could provide. Their representatives were always courteous and patient with me. Their professionalism has shone through in their success in the two cases they have handled for me. I have no hesitation in recommending Hallbrook to others.

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Great People and Valuable service

Ewan Porter was my point of contact at Hallbrook. He was knowledgeable, courteous and provided accurate information. He and his colleagues helped me to achieve a positive outcome and I would whole heartly recommend them.

13 September 2024
Unprompted review
Rated 5 out of 5 stars

The process was simple and reassuringly…

The process was simple and reassuringly professional. No hype or sales talk and no late request for funds against earlier assurances.
We got back nearly as much as we invested, even after their share.
They take a third, but ask you for nothing in advance, so well worth it.

18 September 2024
Unprompted review
Rated 5 out of 5 stars

Trust Hallbrook Partners

I liaised with Ewan Porter from Hallbrook partners. He contacted me out of the blue about a dodgy investment I'd made in 2005. I found him extremely helpful and despite a lack of information he continued to fight to get compensation. Obviously they take a fee but I would have got nothing without the process, as small investors like me don't have the time or resources to fight for compensation. If you are ever approached HB partners, first check that you really are speaking to this excellent company but then go with the process as they are friendly and helpful and are fighting for you.

4 September 2024
Unprompted review
Rated 5 out of 5 stars

unexpected positive result

My sister and I as executors to our late uncles Will were not aware that he had been mis-sold some 20 years again.

Hallbrook Partners contacted us last autumn explaining that we might be eligible for compensation and why, I had to go through a process ensuring that we had all the details, they did the rest, which has today resulted in a significant financial award . Thank you Hallbrook Partners

5 August 2024
Unprompted review

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