Hallcroft Finance Limited Reviews 

202
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company, noting exceptional support from the very beginning. Customers frequently praise the dedicated staff members for being incredibly polite, approachable, and deeply knowledgeable about various mortgage options. People consistently mention that advisors take the time to answer every question patiently and provide clear guidance tailored to individual needs. Consumers widely appreciate the efficient service, describing the entire application journey as smooth, straightforward, and entirely stress-free. Reviewers are especially impressed by the rapid response times and consistent updates that keep everyone well-informed throughout. Many individuals emphasize that this proactive communication builds complete confidence and delivers fantastic results from start to finish.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their deep knowledge,... See more

Service

Reviewers mention positive feedback about service, noting that staff members are knowledgeable, professional,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the excellent communication and... See more

Response time

Customers consistently note positive experiences with response time, highlighting excellent communication and... See more

User experience

Clients share positive opinions on user experience, highlighting how advisors made the remortgage and buying... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Matt W has been an absolute star throughout the process for myself as a first time buyer. 10/10. I felt supported throughout the whole process from start to completion date. Matt was honest, acc... See more

Rated 5 out of 5 stars

Our home was up for remortgage, and having been through the process of buying our first home, we weren't looking forward to going through renewing our mortgage. We also knew we weren't getting the bes... See more

Rated 5 out of 5 stars

A big thank you to John & Allie for all their help with our mortgage. As first-time buyers, they were so helpful, patient, and always quick to answer our questions. They made everything feel straightf... See more

Rated 5 out of 5 stars

Stevie & Ally recently helped me with securing a new deal on my mortgage. I was worried as it was my first application after being self employed, however they were able to find me an affordable deal w... See more


Company details

  1. Finance broker
  2. Mortgage broker

Written by the company

Hallcroft Finance was founded in 2010. In 2023, Hallcroft Finance expanded to open a Leeds Office and with this are now able to provide advice on mortgages, protection for personal clients and business clients, home insurance and buy to let mortgages. This is, of course, in addition to the provision of full-service debt advisory to property investors and developers throughout the UK and trading businesses. We have continued to grow through forming strategic partnerships with our client base and now offer our own source of funding and equity investment Our Offices are located in London, Leeds & Edinburgh and we have clients throughout the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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4.9

All reviews

(202)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Andi, Allie & Karis 5*

I couldn’t recommend Hallcroft enough! The service throughout our journey was 5*, every individual we dealt with was a great support to my partner and I which made our first house buying experience a lot easier. Andi, Allie & Karis we’re all there to support us and answer any questions we had, no matter the time of day. Offering a range of services under one roof made our lives so much easier. Always prompt in replying to emails and made everything understandable and less intimidating. They are all a credit to the business & I would recommend in a heartbeat.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

The absolute best!

We cannot thank John Cawley and Allie Hardcastle at Hallcroft Finance Limited enough for their exceptional support in securing our mortgage. They truly went above and beyond navigating us through a number of challenges and ever-changing demands from the lender.

Throughout the entire process, John and Allie demonstrated outstanding professionalism, persistence, and deep expertise. Their guidance was clear, timely, and always reassuring - even when things got complicated and my patience was hanging by a thread! It was evident that they genuinely cared about helping us find the best possible solution for our family. Thanks to their hard work and dedication, my husband and I are now in a position we once thought might not be possible. We wouldn’t hesitate to recommend them to anyone!

6 August 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend Hallcroft Finance…

I can’t recommend Jayne and Allie highly enough! From start to finish, they were absolutely amazing incredibly professional, friendly, and always on hand to answer any questions I had. They made the whole mortgage process feel straightforward and stress free, and I felt completely supported at every step. Their knowledge and efficiency gave me real peace of mind. Thank you both so much for your help you truly went above and beyond!

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Impeccable service from Jayne&Allie

Impeccable service from Jayne & Allie, they were there from start to finish of us buying our first home. No question was a silly one and no question went unanswered. The email replies couldn’t be any quicker and they were always at the end of the phone.
I would recommend them to anyone for any mortgage advice.

Thank you both again!

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Can’t recommend more highly

Andrew and his team were absolutely faultless from start to finish. They were friendly, approachable and extremely helpful!

My partner and I were both first time buyers so he gave us all of the time we required to ensure we fully understood everything that was happening at all times.

He went above and beyond to pick up the slack when our solicitor made errors ensuring that we still completed on our house on the correct date.

We can’t recommend the team more highly and will certainly use them again if/when we move home in the future!

25 June 2025
Unprompted review
Rated 5 out of 5 stars

Quick, honest and supportive

Though we're not finished with the process yet, Stevie has been exceptional throughout. She has been supportive and honest, with excellent communication and quick to chase. Very grateful to have her and would 100% recommend.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Jayne was brilliant throughout the process of obtaining a mortgage, she was very knowledgeable and was always trying to get the best rates for us! She made the process as a first time buyer much easier than expected! Big big thank you for all your help!

30 April 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company and service

We used Andy for our mortgage, I had recently become self employed and many other advisors were telling me it was virtually impossible to get a mortgage with only 12 months books, in stepped Andy to save the day. He made it so easy to understand and explained everything from start to finish. We met over a coffee and he took the details he required and later that afternoon we had a mortgage offer from Halifax. We had issues with the valuation of the house and Andy went above and beyond communicating with both Halifax and the estate agent to challenge the valuation and get a second opinion on it
We were kept upto date every step of the way and Andy kept his eye on the interest rates, we managed to get a better a deal on our repayments

We couldn’t recommend Andy enough, if anyone is thinking about using the company it will be the best decision you make 👍🏼

Thanks again, Connor & Abby

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Joy to deal with

Andy and his team are a joy to deal with. Clear, concise, insightful info and advice. They took their time to understand our personal situations and create a tailored plan to support our needs. Top work team.

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Faultless from start to finish!!

Faultless from start to finish! Thank you so so much for all your help, advice and patience. Your support and guidance throughout this whole process has been invaluable and we are so grateful to have had both Andy and Ali by our side and at the end of the phone for anything and everything. Without you both we wouldn’t have our beautiful new home together and there are not enough words to say thank you. We would highly recommend Andy & Ali at Hallcroft finance, nothing is ever too much trouble and we are so lucky to have had you on our side throughout this journey - thanks a million again!

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic support from Andrew and Karis…

Fantastic support from Andrew and Karis at Hallcroft Finance from start to finish, and after moving in to our new home. Everything explained fully and much time given to ensure everything was clear. Thank you. I woukd definitely recommend.

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Jayne has been fantastic from start to finish, a breath of fresh air in an industry where it’s hard to know who to trust.
After my experience organising a personal mortgage with Jayne I will be a return customer for my business needs too. I would not hesitate to recommend Jayne for any aspect of financial planning and advise.
Thank you Jayne
You are a true professional

28 February 2025
Unprompted review

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