Hallcroft Finance Limited Reviews 

202
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company, noting exceptional support from the very beginning. Customers frequently praise the dedicated staff members for being incredibly polite, approachable, and deeply knowledgeable about various mortgage options. People consistently mention that advisors take the time to answer every question patiently and provide clear guidance tailored to individual needs. Consumers widely appreciate the efficient service, describing the entire application journey as smooth, straightforward, and entirely stress-free. Reviewers are especially impressed by the rapid response times and consistent updates that keep everyone well-informed throughout. Many individuals emphasize that this proactive communication builds complete confidence and delivers fantastic results from start to finish.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their deep knowledge,... See more

Service

Reviewers mention positive feedback about service, noting that staff members are knowledgeable, professional,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the excellent communication and... See more

Response time

Customers consistently note positive experiences with response time, highlighting excellent communication and... See more

User experience

Clients share positive opinions on user experience, highlighting how advisors made the remortgage and buying... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Matt W has been an absolute star throughout the process for myself as a first time buyer. 10/10. I felt supported throughout the whole process from start to completion date. Matt was honest, acc... See more

Rated 5 out of 5 stars

Our home was up for remortgage, and having been through the process of buying our first home, we weren't looking forward to going through renewing our mortgage. We also knew we weren't getting the bes... See more

Rated 5 out of 5 stars

A big thank you to John & Allie for all their help with our mortgage. As first-time buyers, they were so helpful, patient, and always quick to answer our questions. They made everything feel straightf... See more

Rated 5 out of 5 stars

Stevie & Ally recently helped me with securing a new deal on my mortgage. I was worried as it was my first application after being self employed, however they were able to find me an affordable deal w... See more


Company details

  1. Finance broker
  2. Mortgage broker

Written by the company

Hallcroft Finance was founded in 2010. In 2023, Hallcroft Finance expanded to open a Leeds Office and with this are now able to provide advice on mortgages, protection for personal clients and business clients, home insurance and buy to let mortgages. This is, of course, in addition to the provision of full-service debt advisory to property investors and developers throughout the UK and trading businesses. We have continued to grow through forming strategic partnerships with our client base and now offer our own source of funding and equity investment Our Offices are located in London, Leeds & Edinburgh and we have clients throughout the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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4.9

All reviews

(202)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

A fabulous team

A fabulous team, who made the process so easy from start to finish. We didn't worry about anything. Thank you Andy!

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service by Andrew from Hallcroft

2 years ago, I found myself having no choice but to find a new home.
Andrew was there to support & advise me through the whole process making it far less stressful than it could have been.
Securing the best mortgage deal and income protection policies. He was able to provide me with some really good advice and support in choosing the products which worked best for me.
Two years on and I am using Hallcroft again with no hesitation.
I would recommend anyone to use this company, they make your life so much easier.
Thank you again Andrew (and your team) I really appreciate it.

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Speedy and diligent

We were initially recommended this company by a family friend who had used them when purchasing their own property. We were assisted by John and Allie and cannot fault them at any point. They are diligent and knowledgeable individuals. Throughout the whole process they have consistently checked in with us to ensure that we have understood what it is they are doing in the background and have ensured that the process is happening smoothly. John was brilliant in answering any questions I had and would go back and forth with lenders. Could not recommend them enough.

22 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent continued service from Matt Wood, Hallcroft Finance

As company owners for over 20 years, we have worked with Matthew Wood on a number of different funding deals. We have always found him to be both highly personable and extremely skilled at sourcing the exact funding requirements for our company, providing detailed analysis of the options and recommendations. He cares greatly about his clients and giving them the best outcome. He won’t go forward with something if it’s not right. We couldn’t recommend Matt Wood from Hallcroft Finance highly enough.

Paul & Claire Summerskill

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Great experience end to end

Great experience end to end. After having dealings with multiple mortgage brokers over the years, my wife and I like to think we know how to spot a good one. Stevie at Hallcroft has been great! Her communication has been above and beyond. She recommended a solicitor and this is where we usually start to see cracks appear! But we are delighted to say her recommendation was just as proactive as she was. What a breath of fresh air! Thank you Stevie

14 January 2025
Unprompted review
Rated 5 out of 5 stars

Jayne helped me with a very speedy…

Jayne helped me with a very speedy re-mortgage, finding the right company and guiding me through the process. Regular chasing by Jayne ensured the re-mortgage was a priority and got everything sorted just in time for Christmas. Jayne made the experience positive and friendly and was a joy to deal with, so I ended up with both a professional service and someone who made a boring activity much more bearable!

24 December 2024
Unprompted review
Rated 5 out of 5 stars

Jayne at Hallcroft Finance - Excellent Experience with Mortgage!

I was really fortunate that Jayne was the first person I spoke to when deciding to buy a new home.

While the depth of her knowledge and experience in mortgages is quickly apparent, it is the little things she brings to the process that are special.

Her ability to guide on all aspects of the purchase and remain upbeat and optimistic even when obstacles are encountered keeps the process exciting, when it could very easily become stressful.

I can thoroughly recommend Jayne to anyone who would like a smooth and enjoyable experience when buying a new home.

Thank you Jayne!

31 December 2024
Unprompted review
Rated 5 out of 5 stars

Andrew & Allie from Hallcroft - exceptional service

Buying your first home can be a very overwhelming experience but Andrew & Allie were there to support & advise us through the whole process making it far less stressful than it could’ve been. Their communication is brilliant & I would recommend them to all. We hope you have a well deserved break with your family this Christmas!

19 December 2024
Unprompted review
Rated 5 out of 5 stars

Hallcroft Finance & Andy are amazing!

Andy was absolutely fantastic at securing us the best mortgage deal and income protection policies. He was able to provide us with some really good advice and support us in choosing the products which worked best for us. I would highly recommend Hallcroft Finance and Andy to anyone! Thank you so much again.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Andrew 5 star…

Andrew really gave us the 5 star tailored treatment for our remortgage. Very efficient and having used other brokers in the past Hallcroft weee fast and professional

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Jayne - 5*

Jayne was fantastic in helping us secure our dream home within an incredibly tight 6-week timeframe. As self-employed individuals, we faced unique challenges when trying to secure a mortgage but her expertise, efficiency and support were invaluable throughout the entire process. She was always available to answer our questions, guide us through complex paperwork, and negotiate on our behalf. Jayne's dedication and professionalism made what could have been a stressful experience seamless and enjoyable. We are incredibly grateful for her help and would highly recommend her to anyone looking for a mortgage advisor.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic and friendly service

A fantastic, friendly service. Jayne was easy to deal with, and handled a last minute mortgage deal renewal at short notice.
Advice given was spot on, would definitely use again and will recommend to friends and family.

6 November 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

I would really recommend using Hallcroft after a great experience we have had with an extension to our mortgage for renovations. Andrew went out of his way to be available for an evening call and then dealt with our application very quickly while keeping us updated along the way.

5 November 2024
Unprompted review
Rated 5 out of 5 stars

Andrew and Allie are exceptional

Andrew and Allie are exceptional at what they do. Professional, efficient, knowledgable and always willing to go above and beyond. I would not hesitate in recommending them.
Andrew answered all of my questions (often out of hours) and continually put my mind at ease with the home buying process. I was so impressed with the level of service I received and how quickly our mortgage offer was approved. Thank you both.

9 October 2024
Unprompted review
Rated 5 out of 5 stars

The best

I great company and John crawly was amazing can’t recommend him and his teams work ethic enough always available, even during closed hours and holidays.
Thank you.

18 September 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

I had a fantastic experience working with John, Allie, and the entire Hallcroft team. They were incredibly responsive and supportive throughout, answering all my queries with professionalism and care. I truly appreciate their dedication from start to finish. I highly recommend their services.

13 September 2024
Unprompted review

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