Hallon Reviews 

They always charge more than they should and the live chat support just says "Nothing we can do about it. it's roaming" Whilst I had roaming block enabled through their website haha. Scammers, stay away.

If 0 stars were an option Hallon would definitely get one. With limited ways and no telecom support, the company should have huge online support and be competent so when a customer is in need they should resolve the problem FAST. Hallon have failed in ALL WAYS. Not worth it to have cheeper subscription and Being left out without support, more frustration than Satisfaction.

My request 15 of October to transfer my phone number to another tele company is still not done and support not answering on emails.

Long waiting as the amount of work is divided by not quite enough personnel (I think; same here).
Once my request/mail was looked into, it went fast and efficient.

it was good when everything was fine
and it was disaster when you needed help from them
I went to Monaco and forgot to turn off surfing, i maxed out at 600kr in a minute because surfing price was 120kr per MB!!! then hallon cut me from surfing aboard even I went back to France, there was basically no way to contact the customer service to turn surfing back on, no hotline, only email or chat, endless queue in chat, waited one hour, then i was kicked out, tried again, same thing, then i gave up
then i found in their forum many people were experiencing similar thing and felt also hopeless

so if you want some customer service, think twice before choosing this operator

Don't recommend - I signed up for 150kr monthly package. I was never once sent a bill for 150kr, always 200-400kr. Don't know why!

Thought maybe I was using too much data so I tried to switch to a package with more surf but the website doesn't let you change your package without changing your number. No customer support and they take weeks to reply to emails

Their customer service is almost non existent -it’s the heavy price you pay for a cheaper subscription compared to the competitors. I have been without service outside Sweden for weeks with out service help.

easy and transparent , competitive price

Worst customer service ever!!! No hot line, no response from the support team, my email got stuck for a week with no response. I requested an extra sim card, they had my outdated home address, and it has been a week so far and no sim card! I guess they might have sent it to my old address.

Good choice for a cheap operator with good service in the cities of Sweden and Europe. In more rural areas a bit spotty service. But therefore perfect in cities and towns or villages in Sweden.

Their sellers are cheaters , they registered 5 sim cards on my name while I was buying 2 and the number which I wanted to transfer on their network they didn't transfer , I gonna complain against them in police.

If you are in Sweden or EU Hallon is fairly ok option. Although, all the money you potentially save compared to other telecom operators, will instantly disappear as soon as you land somewhere outside EU and make a few phone calls. A few phone calls or video calls and it can cost you more than the flight ticket!
Hallon does not do a very good job either informing you properly, just how much more brutally expensive their service is outside EU.
In my opinion, instead of sending the price list, they should send you sms to remove your sim card as soon as you land outside EU, because that is what you SHOULD do immediately. Hallon is useless in that case and you might aswell buy local sim card and data. I mean, yes i can see the numbers, how much things cost outside EU, but trust me, they are very missleading because the cost of that adventure piles up incredibly quickly! Its still hard for me to comprehend how a few short phone calls (necessary btw) and few short video calls can cost almost 80 euro.

Very worst service ever.... Even though all the invoices are cleared on time, the mentally retarted people will block the services.. Better not to choose this anymore..

Cancel this service before I end up to my lawyer and press changes to get my money back.

Parhetic services. More like spam. Send fakturas for no reason. Activate subscriptiin on their own. Cant even contact them. No response on email and no contact number available.
Plz if somebody receives a call from a person saying i am from hallon. Block him straight away. Still sending me faktrura for no reason involving gothia. Can anybody tell how to deal with this situation.
Please let me know

Awful customer service! Do not buy!
They have a chat where you need to wait more than 30 minutes and then they don’t even answer. Just when you complain they can write you a email and they don’t even help. I’m not able to send text messages to android phones and they make me try everything but just said it wasn’t their problem.
Furthermore they charged me 280kr that I wasn’t supposed to be charged and when I made them aware of this they only refunded some of it.
I will change to another company and you should not buy from here

Hallon Charged more than 240kr more than my usual subscription (99kr monthly) in the past two months. When I called them, they didn't respond properly even when I said I'm moving to a different operator.