Halo ARC Reviews 

Stay away from this company do not trust them with your vehicle!
They would rather glue parts back together than buy a new part,
They commit fraud every single day, I have proof of this which will also be passed to the insurance company’s just to show them what they pay for.

They treat staff terrible and put pressure on them so they rush your car they will send your car out with parts on order
Which will never get changed, or like I said they will just glue it back together just so they can get the car out so it goes towards the month target

They do not care about your vehicle in the slightest so if you care about your vehicle
STAY AWAY!!!

Do not take your car here for repair my insurance company Churchill sent my here Newport branc.
Car came back brand new bonnet and bumper bonnet won’t close and bumper don’t line up with bonnet there also a massive crease in bonnet from them slamming it shut to get it closed. That is disputed by them and I’m waiting for the photo evidence.
halo have offered to take the car back for repair but there’s no way they touching my car ever again
my advice is find a reputable garage who cares about their customer vehicles not halo Newport branch

After a couple set backs everything was resolved in the best possible way. Thank you!

Utterly incompetent, left had does not know what the right hand is doing. After a no fault accident by a drunk driver that left my very much vital Motability car off the road, it took a week post incident and Direct Line instructing Halo to do CV repairs for them to contact me after my leaving 3 voicemails only for them to book in an 'inspection' at my property this morning (Monday 27th 10 days post accident and instruction). Nobody turned up so, at 3pm I called the local branch and the lady had no idea what I was talking about but promised to call me straight back as soon as she discovered why they had not turned up.
35 minutes later ANOTHER lady called me saying that she had been instructed (@ head office this time) to arrange an inspection and then said she needed to put me on hold which disconnected just as the bot was trumpeting about how well they are rated on TP with a seamless customer experience with guaranteed satisfaction!
Who do they get to write this? Jimmy Carr?
Beyond annoyed now andcduagyated at lack of competence.

Have now repaired my car twice and their service absolutely exceptional. Was hesitant to use a company I didn’t know but very glad my insurers use Halo.
Wictoria communications spot on and Kevin & Matt picked up & delivered as planned.

Excellent and prompt service
Car collection was easy and returned with no issues
Very efficient and helpful staff
Would highly recommend
Thank you

Very efficient; collected, repaired and returned with 28 hours. Staff were courteous, repair was very good and car returned valeted

What a fantastic experience. Kept me full up to date throughout the process from booking to collection and delivery. Really top notch 5 star service

Halo Eastbourne have done a first class repair on my motor vehicle. Very quick initial contact, collection and delivery by Eoin and Alfie, who were friendly and professional. I was kept updated throughout. Thank you to everyone.

Prompt, quick, efficient and effective. Superb service!

Extremely satisfied with this company's professionalism and quality of workmanship. I was kept informed on a daily basis as to when my repairs would be completed and the driver turned up within the alloted time frame.

Great easy to use

Car looks amazing and was also cleaned on the outside on return. The courtesy car was ...wow...
Communication between the garage and myself was great. No complaints .pick up and delivery of my car was done when said.
The staff were friendly

Excellent service,quick service,very pleasant employees especially Kyle very satisfied with everything ,at Rochdale

⭐⭐⭐⭐⭐

Excellent service! My car was repaired very quickly, and the quality of the work was excellent. The staff were friendly, professional, and kept me informed throughout the process. They also delivered my car back to my home, which was very convenient. I highly recommend this garage to anyone looking for fast, reliable, and professional service. Thank you!

Good service friendly staff,
They were excellent from pick up to delivery
Kept me informed and have done an excellent job on the car

Clear and frequent communication and updates to keep me informed. The work was of a high standard and my car was returned to my home address and was immaculate.

Excellent customer service from start to finish - top class repair of extensive hail damage on vehicle. Very impressed, thank you.

I am extremely disappointed with my experience with Halo Swindon.
After my car accident my vehicle was sent here for repairs unfortunately it had to be returned twice because the quality of the workmanship was unacceptable.
The repairs were simply not completed to a satisfactory standard causing me unnecessary stress inconvenience and delays in getting my car back.
It was on the third attempt that the repair was finally completed properly, while I appreciate that the end result was acceptable it should never have taken three attempts to achieve the standard that should have been delivered the first time.
The lack of quality control and attention to detail was disappointing.
As a customer I expected repairs to be carried out correctly without having to repeatedly return my car
I cannot recommend this repairer based on my experience

Excellent service. This is the 2nd time we have used halo and have been very pleased both times