Great company to deal with! Ordered a gift for grandson’s Christmas good communication and quick delivery. Unfortunately I had to return the gift as I had chosen the wrong size of club for him as... See more
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Review summary
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Reviews shaping this summary
This is in relation to a previous post about superficial markings although unsightly on a club I bought as new online. This had been used as a demo but although the resale value and aesthetics can be... See more
I always go to the lads in halpenny lucan for their help and historically that has worked well. I know they won't let me down and their advice always helps so that's why all my golf purchases go throu... See more
Company details
Written by the company
At Halpenny Golf we stock thousands of specialist quality items and are continually adding to our product range: current lines include Titleist, Taylormade, Wilson, Footjoy, Mizuno, Callaway and Ping to name but a few – check the rest online. At Halpenny Golf all in-stock orders received Monday through to Thursday will be shipped within 24 hours. We provide you with a secure and user friendly site to give you complete peace of mind while shopping at Halpenny Golf.
Best Prices, Quality Brands delivered with a friendly customer service
Written by the company
- The best prices on quality brands
- All of our employees are passionate about golfing and are all involved in selecting the best quality equipment for the beginner golfer right through to the professional from hundreds of brands, to ensure that whatever your golfing ability you can choose from the best possible range. We have 7 PGA Professionals available to help with any decisions you may wish to make on club selection.
- Friendly Customer Service
- Our friendly and attentive staff are always happy to help whether it is with your choice of equipment or a problem, we pride ourselves in a very high level of customer care and satisfaction. Feel free to call and ask for the advice and assistance from our PGA Professionals or ask any questions to customerservice@halpennygolf.com
- Open Returns Policy
- We understand that golf equipment and clothing needs to fit its purpose, and the difference in buying over the internet is that it cannot be tried first. To ensure your satisfaction we offer an open returns policy.
Fast Delivery
Fast Delvery
We will endeavour to dispatch your order within 24 hours except for Custom Fit which can take between 4-6 weeks as these items are built to your specific requirements.
At Halpenny Golf all in-stock orders received Monday through Thursday will be shipped within 24 hours and all in-stock orders received Friday through Sunday will be shipped no later than the following Tuesday. You will receive a notification e-mail from GLS with your tracking number and estimated arrival time. All packages are sent insured so there is no concerns about broken products on arrival.
Contact info
1 Columba House, Airside Retail Park, Lucan, Dublin, Ireland
- 018408177
- customerservice@halpennygolf.com
- halpennygolf.com
4.6
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 2 weeks
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Very good Service!
6 February 2026
Halpenny Golf - Lucan - Excellent
Ian, was an excellent advisor & all staff very helpful. Facilities were also excellent and modern.
7 February 2026
worst experience ever
worst experience ever! zero stars.
delivery took 3 month order cancelled and Charged me 50 bucks for return.
Still ongoing refund process with GLS deliveries for refunding charges -nightmare.
25 December 2025
Unprompted review
Reply from Halpennygolf
Hi Philip,
Thank you for your feedback. We are very sorry to hear about your experience. However, we would like to clarify the situation for anyone reading this review.
Your order was shipped in late October 2025. Unfortunately, due to delivery issues in your area of Switzerland with the courier, the parcel could not be delivered as expected. Following communication with our customer service team, a full refund was issued to you in November.
Throughout the process, we kept you informed of the situation and you confirmed that you understood the issue was with the courier and not our company. You accepted the full refund at that time.
The parcel was subsequently delivered by the courier in December, and you kindly confirmed receipt. We then arranged for the bag to be collected and returned at our expense. For this reason, we are unclear why the review refers to return costs, as these were covered by us.
Regarding VAT charges, these should not have been paid. As outlined in our email correspondence, GLS acknowledged this as an error and confirmed that any such charges would be handled by them. You were advised not to make any payment, and to our knowledge no costs were incurred by you.
Since the parcel was collected, we have not received any further contact regarding additional issues.
We sincerely apologise again for the inconvenience caused by the courier.
We worked to resolve the situation as quickly as possible, issued a full refund within a few weeks, and covered all associated costs.
If there are any outstanding concerns, please contact us directly at:
customerservice@halpennygolf.com
Based on our records and previous correspondence, we believe the review does not fully reflect the sequence of events.
Kind regards,
Stuart
Great communication and customer…
Great communication and customer service. Highly recommend.
2 February 2026
First class golf store
Great store to deal with a slight hiccup but was sorted straightaway fantastic golf shirt top quality and a fantastic price
31 December 2025
Great customer service
Great customer service. Original order was lost by Royalmail and they sent out a replacement next day.
30 December 2025
Great company to deal with!
Great company to deal with!
Ordered a gift for grandson’s Christmas good communication and quick delivery.
Unfortunately I had to return the gift as I had chosen the wrong size of club for him as he had grown up since his last visit home.
Returned item with great help from the customer service department and received refund.
thanks again to them.
17 December 2025
Nice staff but incredibly slow delivery…
Nice staff but incredibly slow delivery so far ordered on the 29th of Dec and still waiting and hasn't moved
30 December 2025
Reply from Halpennygolf
Hi Oisin, we are very sorry for the delivery delay caused by GLS
I can see we processed and shipped the club the day after your evening order was placed, but sadly the carrier has let us down in the delivery process.
I can see the parcel took almost 2 weeks for them to process in the depot before delivery.
We have been in constant talks with the carrier since mid December re issues faced by them and subsequent delays impacting our business and customers.
We take great pride in our service levels and have taken steps to ensure this situation does not occur again.
Kind Regards
Stuart
No concerns at all with this company…
No concerns at all with this company which I had never used before, I would certainly use them again.
30 December 2025
At the moment the package I ordered on…
At the moment the package I ordered on December 21st has not arrived. It is now Wednesday 14th January and Halfpenny Golf are asking the silly question - how was your experience with us. If the package arrives fairplay. When I email to tell them this - the email I send - does not arrive with them. From experience - my advice - con merchants please do not order online!
27 December 2025
Reply from Halpennygolf
Hi Phillp. I can see your order was processed and shipped and you were sent confirmation and tracking info.
Looking at the tracking detais this shows as delivered on 31st Dec.
I have checked emails and have not received any communication, as such we were not aware of any issue prior to you leaving this review.
I will email you direct now and look to see how I can resolve for you
Again apologies for any issue and inconvenience.
Kind Regards
Stuart
The clubs have stuck at your logistics…
The clubs have stuck at your logistics services since the 11.December
I still have not received the clubs
I have written to you and GLS but nothing happens!!
23 December 2025
Reply from Halpennygolf
Hi Andrea, as per our email communications, we are extremely sorry for the delay GLS has caused. The carrier service have let us down hugely since mid December as they have been backlogged in several locations
We are in constant daily contact with them in an attempt to resolve all issues and have all parcels delivered. Unfortunately this taking longer than we were promised in many cases
I can see your parcel last updated yesterday so is still on way to you, but we fully appreciate the timeline is far longer than should have been due to carrier issues.
We are deeply sorry for the delay and inconvenience caused
Kind Regards
Stuart
easy and quick
26 December 2025
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