Great company to deal with! Ordered a gift for grandson’s Christmas good communication and quick delivery. Unfortunately I had to return the gift as I had chosen the wrong size of club for him as... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is in relation to a previous post about superficial markings although unsightly on a club I bought as new online. This had been used as a demo but although the resale value and aesthetics can be... See more
The product I purchased on sale turned to be out of stock. After a simple and pleasant communication with the staff. They sent me a better product at the sale price. Always very satisfied when I purc... See more
Company details
Written by the company
At Halpenny Golf we stock thousands of specialist quality items and are continually adding to our product range: current lines include Titleist, Taylormade, Wilson, Footjoy, Mizuno, Callaway and Ping to name but a few – check the rest online. At Halpenny Golf all in-stock orders received Monday through to Thursday will be shipped within 24 hours. We provide you with a secure and user friendly site to give you complete peace of mind while shopping at Halpenny Golf.
Best Prices, Quality Brands delivered with a friendly customer service
Written by the company
- The best prices on quality brands
- All of our employees are passionate about golfing and are all involved in selecting the best quality equipment for the beginner golfer right through to the professional from hundreds of brands, to ensure that whatever your golfing ability you can choose from the best possible range. We have 7 PGA Professionals available to help with any decisions you may wish to make on club selection.
- Friendly Customer Service
- Our friendly and attentive staff are always happy to help whether it is with your choice of equipment or a problem, we pride ourselves in a very high level of customer care and satisfaction. Feel free to call and ask for the advice and assistance from our PGA Professionals or ask any questions to customerservice@halpennygolf.com
- Open Returns Policy
- We understand that golf equipment and clothing needs to fit its purpose, and the difference in buying over the internet is that it cannot be tried first. To ensure your satisfaction we offer an open returns policy.
Fast Delivery
Fast Delvery
We will endeavour to dispatch your order within 24 hours except for Custom Fit which can take between 4-6 weeks as these items are built to your specific requirements.
At Halpenny Golf all in-stock orders received Monday through Thursday will be shipped within 24 hours and all in-stock orders received Friday through Sunday will be shipped no later than the following Tuesday. You will receive a notification e-mail from GLS with your tracking number and estimated arrival time. All packages are sent insured so there is no concerns about broken products on arrival.
Contact info
1 Columba House, Airside Retail Park, Lucan, Dublin, Ireland
- 018408177
- customerservice@halpennygolf.com
- halpennygolf.com
4.6
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful to me when my delivery was…
Very helpful to me when my delivery was delayed
24 December 2025
I order my new Powerkaddy bag on…
I order my new Powerkaddy bag on Christmas day and received it 6 days later as promised. Tracked my delivery order was easy. Will definitely use again.
26 December 2025
Complicated
Buying a voucher was more complicated than expected. Not a one for all, you have to decide either in store or online, found that strange.
Then after purchase you had to wait up to an hour to recieve a second email with the voucher.
24 December 2025
Reply from Halpennygolf
Hi Marco. Sorry for any communication issues. I have checked emails and have no contact that I can see from you.
We are sorry for the delay caused by GLS, I can see we processed and shipped order on 22nd Dec and sent details.
As is the case with all EU parcels this had to be processed via Germany and as such had a delay. I can see delivery happened on 12th so hopefully all is received now
Again we are sorry for the delay caused by carrier , and should I be able to assist any further please reach out to me.
Customerservice@halpennygolf.com
Kind Regards
Stuart
First rate communication
First rate communication, v.quick delivery ….. great transaction, will use again…..recommended 👍
23 December 2025
Reply from Halpennygolf
Hi Paul.
We are very sorry to hear that you are still waiting on your delivery and apologise for the inconvenience caused on behalf of everyone at Halpenny Golf.
Your order was processed on the same day it was received (sunday) and left us the next day, however our carrier GLS has unfortunately experienced a significant backlog, which has delayed some deliveries, including yours.
Please be assured we are doing everything possible to have all orders delivered as quickly as possible and are in daily contact with GLS, stressing the urgency of these shipments.
ALL parcels entering the EU are being processed via one main hub in Germany and this is causing delays also at this time.
With over 5,000 Trustpilot reviews, customer service is central to our business and we pride ourselves on delivering a best-in-class experience. We are taking the appropriate steps with our delivery partners to ensure this issue does not impact our customers again.
Thank you for your patience
Kind Regards
Stuart
Ordered a Christmas present on 20 Dec
Ordered a Christmas present on 20 Dec, as of 03 Jan, still no sign of the order. Very disappointed in the delivery service. Whilst this maybe down to the courier provider, orders from other companies ordered after this order arrived in time for Christmas. Very very disappointing.
20 December 2025
Reply from Halpennygolf
HI Paula
I am very sorry to hear that you are still waiting on your delivery and apologise for the inconvenience caused on behalf of everyone at Halpenny Golf.
Your order was shipped out on Monday 2nd as first available collection following your order on Friday evening.
Sadly GLS are experiencing significant backlogs following unprecedented levels of parcels over the period.
Please be assured we are doing everything possible to have all orders delivered as quickly as possible and are in daily contact with GLS, stressing the urgency of these shipments.
With over 5,000 Trustpilot reviews, customer service is central to our business and we pride ourselves on delivering a best-in-class experience. We are taking the appropriate steps with our delivery partners to ensure this issue does not impact our customers again.
Thank you for your patience
Kind Regards
Stuart
GLS - very poor performance
On December 17th, parcel was entered in the FLS track&trace system. Nothing happened till December 30th. Apparently, GLS had a high workload and was not able to move the parcel to their German hub in these 2 weeks.
I have been in contact with your customer service twice, but this hasn't helped.
Package is still in transit and hasn't been delivered untill today.
The Golfclub was bought as a Christmas present .....
Very disappointed 😞
18 December 2025
Reply from Halpennygolf
Hi Frank. Again we apologise for the delay and inconvenience caused by GLS
I personally have replied to every email you sent within minutes of receiving them and gave as much information as possibly could based on what details we had from GLS. I even sent on a copy of the responce from them relating to your specific parcel in reply.
As mentioned the parcel was delayed in local depot to be process and then also faced a backlog in Germany due to the large volume entering the EU and all via one hub
We really do pride ourselves on the best level of customer service , and in this case sadly we have been let down by our carrier service which has impacted the service levels you recieved.
Kind Regards
Stuart
Excellent customer support
Problems with the shipping, solved with Excellent customer support
20 December 2025
Reply from Halpennygolf
Hi Jesus.
As per our commintions by email, I am deeply sorry for the delay caused by GLS to your location.
I am sorry for the issue re head spec thats transpired also. Your refund was issued in full prior to the club getting back to us as goodwill based on the issues you had already faced.
We have been badly let down by carrier and am very sorry for the inconvenience caused.
I can only say that I personally have been in touch and offered the best service I could based on the issues faced and appreciate the understanding you have shown in our communications.
Kind Regards
Stuart
Disappeared?
I ordered a golfbag on the 18th of December 2025 .Today is the 3rd January 2026 and I ve not received it ..it should have been a Christmas present for my husband -He and myself are very disappointed
3 January 2026
Unprompted review
Reply from Halpennygolf
Hi Marion
We are very sorry to hear that you are still waiting on your delivery and apologise for the inconvenience caused on behalf of everyone at Halpenny Golf.
Your order was shipped on the same day it was received, however our carrier GLS has unfortunately experienced a significant backlog, which has delayed some deliveries, including yours.
Based on you location in Austria, your parcel has to be processed via Germany where they are working to improved delays in processing at this time.
Please be assured we are doing everything possible to have all orders delivered as quickly as possible and are in daily contact with GLS, stressing the urgency of these shipments.
We are taking the appropriate steps with our delivery partners to ensure this issue does not impact our customers again.
Thank you for your patience
Kind Regards
Stuart
Quick delivery from stock.
Quick delivery from stock.
Good conditioning of package.
Pity xmas season made it take 2 weeks to travel to me.
It was exactly what I ordered.
14 December 2025
My son was delighted with his new…
My son was delighted with his new driver.
Super efficient delivery service.
I have used Halpenny stores for all my golf needs& I always find they are the best value& customer service.
11 December 2025
My order was literally sent by return…
My order was literally sent by return delivery . So efficient !!
17 December 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.