I ordered a hammock stand and hammock two weeks ago and it has still not been delivered. DPD advised that they had delivered the order but this was not true. They now say the items are being returne... See more
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AVOID AT ALL COSTS Ordered a hammock and ropes from Hammockgiant.CO.UK, DPD have told me I need to pay nearly £60 in import taxes as it has been shipped from EU (No mention of this when buying). Ha... See more
Company replied
Extremely happy with this hammock, replaced one the mice found eatable! Feel it will last for years, although thought it should have metal loop insert to strengthen loops, but im sure it will last and... See more
Company replied
My order came in two parts, but not realising this I called Hammock Giant after the 1st delivery to find out were the rest of the order was feeling nervous that there would be a problem. After speakin... See more
Company replied
Company details
Written by the company
Our certainties: You can choose from the largest selection of hammocks and hanging chairs, you always pay the lowest price, and if you order on workingdays, we will ship the same day! If the product isn't entirely what you expected, you can return it for free. And don't forget: We offer free delivery for every order! We operate in several countries, each with its own domain. This is the TrustPilot profile for: https://www.HangmatGigant.nl https://www.HangmatGigant.be https://www.HaengemattenGigant.de https://www.HaengemattenGigant.at https://www.HaengemattenGigant.ch https://www.HamacEnligne.fr https://www.HamacEnligne.be https://www.AmacaGigante.it https://www.HaengekojeButik.dk https://www.HammockGiant.co.uk https://www.HammockGiant.com https://www.HammockGiant.ie https://www.HamacaGigante.es https://www.HängmattaOnline.se https://www.CamaDeRede.pt https://www.RiippumattoVerkossa.fi https://www.HamakOnline.pl https://www.HamakaOnline.cz
Contact info
Fahrenheitstraat 5, 7701 BV, Dedemsvaart, Netherlands
- +44 20 8089 6005
- info@hammockgiant.com
- hammockgiant.com
4.0
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend this company it's…
Highly recommend this company it's products and service is 100 %
20 June 2022
Reply from HammockGiant
Hello Yvonne,
Thank you so much for the great review! We're so happy you loved your experience and can't wait to have you back for your next shopping!
Reply from HammockGiant
Thanks for the awesome review Mrs Griffiths! We work hard to meet your expectations like yours. Have a great day!
Hammock was delivered within a week…
Hammock was delivered within a week .very happy with the quality of the material .just waiting on some good weather now so we can actually use it !
17 June 2022
Reply from HammockGiant
Hello Helena,
Seeing that you had a 5-star experience is the best thing we could hope for! Your review means a lot to us. We look forward to serving you for many years to come.
Great hammock just the one I needed
Great hammock just the one I needed. Speedy delivery Thanks.
16 June 2022
Reply from HammockGiant
Hello Anrobe,
We are incredibly happy about your 5-star review. Thanks for sharing your rating with us. We're here for you anytime.
I am really pleased with my hammock
I am really pleased with my hammock, it's manufactured to a really high standard, the material feels and looks fantastic. It's incredibly comfortable to relax in. With my hammock I also purchased the attachment ropes and carabiner clips which are really good quality also. I would highly recommend this product
14 June 2022
Reply from HammockGiant
Hi Proud,
We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team!
We look forward to serving you again soon!
Really good quality hammocks !
11 June 2022
Reply from HammockGiant
Thanks for the awesome review Mikhail! We take pride in knowing our customers are happy with their store experience.
Quick and secure delivery
Quick and secure delivery, very good quality material and accessories. Due to bad weather I haven’t had it up outside yet!
9 June 2022
Reply from HammockGiant
Hi Helen, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
In love with my new hammock :)!
9 June 2022
Reply from HammockGiant
Hi Julie,
Thanks for the awesome feedback. Enjoy your day in your new hammock!
Perfect
It is exactly what we wanted to have! Good quality, comfortable and beautiful! Thank you!
31 May 2022
Reply from HammockGiant
Hello Anca,
Thank you so much for taking the time to leave us a 5-star rating. It's much appreciated!
Hammock is just what
Hammock is just what. I wanted. Some confusion with emails re :!delivery. Safely here & in garden .
27 May 2022
Reply from HammockGiant
Hi Margaret,
Thank you so much for this review. We really appreciate you being a customer. We're here for you anytime!
I have a limited space for a hammock
I have a limited space for a hammock, so ordered this one. Arrived in decent time. Nice colours, thick cotton, really pleased. Recommend it.
John
22 May 2022
Reply from HammockGiant
Hi John,
We are glad to have you as our customer. Thank you for sharing your awesome review. Have a great day in your new hammock!
My order came in two parts
My order came in two parts, but not realising this I called Hammock Giant after the 1st delivery to find out were the rest of the order was feeling nervous that there would be a problem. After speaking to them and founding out they knew exactly what was going on and it came the next day as promised, I was very impressed. My Hammock and stand is very popular with my family.
20 May 2022
Reply from HammockGiant
Hello Jess,
We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team! We look forward to improving our service over time and look forward to seeing you soon!
In time delivery
17 May 2022
Reply from HammockGiant
Hi Petar,
Thank you for taking the time sharing your 5 star-review. We wish to serve you again in the future!
Great quality hammock
Great quality hammock. Arrived on time. Perfect to replace my old worn hammock. Very comfy.
17 May 2022
Reply from HammockGiant
Hello Katharine,
Thank you for leaving 5-star review we're so grateful to serve customer like you. Have a great day!
The children love it
16 May 2022
Reply from HammockGiant
Hello Ralph,
Thank you for the wonderful feedback! We're so glad your children love your new hammock :)
Best recommended!
14 May 2022
Reply from HammockGiant
Hello Alexis,
It makes our day to hear that we were able to provide you 5-star service. Thank you!
Fantastic product
Fantastic product. Ordered the blue hammock and couldn’t be happier. Tracking was fantastic with DPD. Easy to hang with the tree hanging kit.
Really comfortable!
10 May 2022
Reply from HammockGiant
Hi Corky,
Thank you for the great review! We're so happy you loved our product and service. We can't wait to serve you soon.
Very colourful comfortable and large…
Very colourful, comfortable and large hammock. I love it so much that I am buying new exotic and colourful plants to match it!!
9 May 2022
Reply from HammockGiant
Hello Jo,
We're so grateful to have wonderful feedback like yours. Thank you for sharing your 5-star rating!
Great hammock, tiny hammock bag
Great hammock, tiny bag.
The hammock is excellent, and is provided with a lovely, matching, fabric bag. But why is the bag so small? Skimping on the fabric for the bag means it is very tight fit, and once you unpack it, you will never get the hammock back inside the bag (unless you spend half an hour or so wiggling it in, and who can be bothered?). Just a couple of inches more fabric, and the bag would be loose enough to be actually useable on an unpacked/repacked hammock. It feels like such a waste to provide a fabric bag you can't use. Give us a couple of extra inches on the bag fabric (circumference) so we can actually use it... or forget the fabric bag, wrap it in brown paper or something. I do love the hammock, though!
2 May 2022
Unprompted review
Reply from HammockGiant
Hi Ros,
Thank you for sharing your feedback and for taking the time leaving us 4-star review.
We are sorry that your experience was not an amazing one. We strive to provide the best experience we can do for our customers. We hope to serve you again in the future!
Amazing hammock
2 May 2022
Reply from HammockGiant
Hello,
We're so glad for leaving us 5-star review. Enjoy your day on your new hammock.
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