I’ve been using hamperapp off and on to help assist in senior living communities. When our washer or dryer go out I know HamperApp always has us covered. Within 24 hours we had 850 pounds of resident... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been using HamperApp for some time now, and every service has exceeded my expectations. The app is easy to set up, and the process is smooth and hassle-free. They’re fast, reliable, and always do... See more
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Everything comes back perfectly folded and incredibly clean. If you accidentally leave something in a pocket, they make sure it is secured to the bag when it is dropped off. Everyone who handles picku... See more
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First time customer and very impressed, my order was pick up and deliver on time, and super clean and smells amazing. Laura was super helpful and friendly, and her supervisor made sure everything went... See more
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Company details
Written by the company
Hamperapp is the easiest way to handle your dry cleaning and laundry needs. We provide an all-in-one cleaning solution, offering services in multiple cities across the United States. Download our free app on the App Store or Google Play, or place your order online. Enjoy free pickup and delivery in all our service areas!
Contact info
United States
- 412-927-4669
- info@hamperapp.com
- hamperapp.com
4.3
Excellent
164 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hello,
Hello,
I’ve been using hamper for a couple of years now.
The app is well designed and easy to use.
If there is need communicate the customer service is very responsive.
Thank you laura for good customer service and everyone else at hamper app
21 May 2025
Unprompted review
Reply from Hamperapp
Thank you for being a loyal customer over the past few years! We’re thrilled to hear that you find the app easy to use and that our customer service team—especially Laura—has been responsive and helpful. We truly appreciate your continued trust in Hamperapp!
The Hamperapp Team
Great service . App is easy to use
The app is very easy to use. Customer service is excellent. The timeframe they give you is always accurate and I’ve never had an issue with my clothes order.
20 May 2025
Unprompted review
Reply from Hamperapp
Thank you for sharing your experience! We’re thrilled to hear that you find the app easy to use and that our customer service and delivery times have been consistently reliable. We truly appreciate your trust in Hamperapp!
The Hamperapp Team
Reply from Hamperapp
Thank you for your continued trust! We’re so glad to hear that you consistently have a great experience with Hamperapp. We truly appreciate your support!
The Hamperapp Team
10/10
10/10 the person who attended me was Gabriela, she did a good job, everything went better than expected.
12 May 2025
Unprompted review
Reply from Hamperapp
Thank you for your kind words! We’re thrilled to hear that Gabriela provided excellent service and that everything went even better than expected. We truly appreciate your feedback!
The Hamperapp Team
Great service
2 May 2025
Unprompted review
Reply from Hamperapp
Thank you for your feedback! We’re glad to hear you had a great experience with Hamperapp.
The Hamperapp Team
Elsa delivered an amazing service
Elsa delivered an amazing service. She guided me through the entire process to get my request to be fulfilled based on my needs. Elsa was patient and friendly to get wait for me so I could get my requests on my place. Truly grateful for her service.
18 May 2025
Unprompted review
Reply from Hamperapp
Thank you for sharing your experience! We’re thrilled to hear that Elsa provided such patient, friendly, and personalized support to make sure your needs were met. We truly appreciate your kind words and are grateful for your trust in Hamperapp!
The Hamperapp Team
This is the first time I use their…
This is the first time I use their services; I was pleasantly surprised, my laundry was folded clean and really quick return the next day. I will continue to use their services. Thank you!
16 May 2025
Unprompted review
Reply from Hamperapp
Thank you for giving Hamperapp a try! We’re thrilled to hear you had such a positive first experience and that your laundry was returned clean, folded, and on time. We truly appreciate your trust and look forward to serving you again!
The Hamperapp Team
Efficient and on time
On time and punctual service. My work life does not leave me much room for laundry as I often work long hours and weekends. Hamperapp has been a life saver.
1 February 2025
Unprompted review
Reply from Hamperapp
Thank you for your kind words! We’re thrilled to hear that Hamperapp has helped make your busy schedule a little easier. We’re glad our reliable service has been a lifesaver for you!
The Hamperapp Team
Real customer service
I’ve been working with Laura for a little over 2 months now, and my experienced utilizing her services is amazing. Great customer and really take ownership of your experience as her customer making sure you are satisfied with everything. I would recommend her and her dedication every time.
16 May 2025
Unprompted review
Reply from Hamperapp
Thank you for sharing your experience! We’re thrilled to hear that Laura has provided such dedicated and attentive service over the past few months. Your recommendation means a lot to us, and we’ll be sure to pass along your kind words to her!
The Hamperapp Team
Whas
Hamperapp is truly a lifesaver! Thank you for offering such a premium service, and a special thanks to Gabriela for guiding me through the entire process and helping me place my order.
16 May 2025
Unprompted review
Reply from Hamperapp
Thank you for your kind words! We’re thrilled to hear that Hamperapp has been a lifesaver and that Gabriela was able to guide you through the process. We truly appreciate your support!
The Hamperapp Team
Keep up the great work
Keep up the great work! My laundry came back fresh and perfectly folded. I’m definitely planning to keep enjoying this service. Gabriela was also very helpful, thank you!😎
14 May 2025
Unprompted review
Reply from Hamperapp
Thank you for your kind words! We’re thrilled to hear your laundry came back fresh and perfectly folded, and that Gabriela was so helpful. We truly appreciate your support and look forward to continuing to serve you!
The Hamperapp Team
I was unable to understand the agent
Not recommending this place anymore, agent's unclear and had no follow-up. Ellie tried helping but was hard to understand the process.
18 March 2025
Unprompted review
Reply from Hamperapp
We’re very sorry to hear about your experience. We appreciate your feedback and will share it with our team to improve communication and follow-up. We’re glad Ellie tried to help and hope we can provide a better experience in the future.
The Hamperapp Team
I came to Texas and was needing a good…
I came to Texas and was needing a good place to wash our clothing because we have been traveling around wiith my husband and didn't know where to go. And to be honest what made my experience great was the excellent customer service I recieved from an agent named Gabriella, she was very helpful and guide me through all the process.
10 May 2025
Unprompted review
Reply from Hamperapp
Thank you for sharing your experience! We’re thrilled to hear that Gabriella provided excellent support and made your laundry process easy while traveling. We truly appreciate your kind words and look forward to serving you again!
The Hamperapp Team
I just used their service and it was…
I just used their service and it was amazing! My laundry came back perfectly clean. I also spoke with Gabriela, the customer service representative, she was incredible. I texted her with several questions, and she immediately called me to help. Thank you, Hamperapp!
12 May 2025
Unprompted review
Reply from Hamperapp
Thank you for your kind words! We’re thrilled to hear that your laundry came back perfectly clean and that Gabriela was able to provide such excellent support. We truly appreciate your feedback and look forward to serving you again!
The Hamperapp Team
What an amazing service!!!!…
Gabriella was super helpful and always available to answer questions I may have. I mainly use HamperApp for my large Down Comforters.
16 May 2025
Unprompted review
Reply from Hamperapp
Thank you for your feedback! We’re thrilled to hear that Gabriella has been so helpful and responsive. We’re glad Hamperapp is making it easy to care for your large down comforters!
The Hamperapp Team
Great customer service
Great customer service! I had an issue w my payment method and laura helped me resolve and fast track a redelivery so that i could get it before the weekend
15 May 2025
Unprompted review
Reply from Hamperapp
Thank you for your kind words! We’re glad Laura could assist you quickly and ensure your laundry was delivered on time. We truly appreciate your feedback and support!
The Hamperapp Team
Hamper is great
Hamper is great. Laura is awesome. Will he using them a lot.
15 May 2025
Unprompted review
Reply from Hamperapp
Thank you for your kind words! We’re thrilled to hear that you’re enjoying Hamperapp and that Laura has been so helpful. We look forward to providing you with great service for many more orders!
The Hamperapp Team
Hamperapp is lovely
Laura was helpful and friendly and was ready to answer all my questions. Will definitely be using hamperapp more often.
15 May 2025
Unprompted review
Reply from Hamperapp
Thank you for your kind words! We’re glad to hear that Laura was helpful and friendly, and we’re excited to continue providing you with seamless laundry service.
The Hamperapp Team
Reply from Hamperapp
Thank you for your kind words! We’re thrilled to hear you had a great experience, and we’ll be sure to pass along your thanks to Laura and the team.
The Hamperapp Team
Amazing service!
I’ve been using them for a couple of years, in Miami, FL; and everything have been amazing!
Great service, pickups and dropoffs on time!
Also, Laura in Costumer Service, is always taking care of all my needs!
Definitely all my laundry related activities , are perfectly taken care of with Hamperapp!
15 May 2025
Unprompted review
Reply from Hamperapp
Thank you for your continued loyalty over the past few years! We’re thrilled to hear that Hamperapp has consistently made your laundry experience seamless and convenient. We’ll be sure to share your kind words with Laura—she’ll be delighted!
The Hamperapp Team
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