Very happy with the products and quality. Unfortunately the message I had written on the card was left blank and my brother and sister in-law were unaware the gift was from me, but they did appreciate... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Lots of variety in choices. As it was my first time to order a hamper I thought it would come in a basket. The box is practical but not as attractive. Nice products inside. Kept getting emails for a r... See more
Company replied
Easy to use website. Great hampers available and personalisation options. Didn't get the 5 stars because they dont deliver on the weekend!
Company replied
Chould have a better range but ok. Good to send some realtives, Better to post than sort out in person
Company replied
Company details
About Hampers Galore
Written by the company
Making Moments Memorable
Whether it’s for a loved one’s Birthday, an Anniversary, just to say Thank You or any Special Occasion, our wide range of gourmet Australian gift hampers are designed to delight and surprise!
Choose from our wide range of fine wines, gourmet foods, indulgent chocolates, beer and cider, whisky, our vegan and organic items, and many other exciting products, with next day delivery Australia wide.
At Hampers Galore, we have new additions being constantly added to our range of scrumptious delights. We love creating gifting ideas to suit your every need! You can even Create Your Own Hampers and personalise items!
Make sure you ride the polar express to our Christmas Gifts section dedicated to helping you spread joy amongst your loved ones in new, fun, and exciting ways. Or if you’re looking to thank your employees and clients to show them their cherished, stop by our Corporate Gifting section!
Shop through our range of Christmas gifts, gifts for him, gifts for her, gift hampers and corporate gift boxes. Our Australian gift hampers are the gift idea you are looking for! Take a look through our online store and discover new ways of gifting!
VISIT US TODAY
Contact info
28 Volt Circuit, Dandenong South, 3175, Melbourne, Australia
- 1300 459 569
- customerservice@hampersgalore.com.au
- hampersgalore.com.au
3.6
Average
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 2 weeks
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No Fuss - Great Service
Great communication throughout the delivery-no fuss.
Thank you again
28 January 2025
Reply from Hampers Galore
Thank you for your kind words! We're glad you had a smooth experience and appreciate your support. 😊
Still waiting on discount to be…
Still waiting on discount to be refunded due to your system error
28 January 2025
Reply from Hampers Galore
We sincerely apologise for the delay. I will follow up on this and provide an update as soon as possible.
Excellent customer service by Ash
Excellent customer service by Ash
To correct a delivery address
Awesome service
23 January 2025
Reply from Hampers Galore
Thank you for your kind words!
Refund please
Our hamper was not delivered to our family member in New Beith, Qld. What happened to it?
14 January 2025
Reply from Hampers Galore
We sincerely apologise for the delay. It appears that your order has not yet been scanned by the courier. We have requested an urgent update and will share any information with you promptly.
Your customer service is a disgrace
Your customer service is a disgrace! brush of and rude! no support at ALL!!!!
i still don't even know if my orders have been delivered! terrible will never use or recommend this horrible company again.
27 January 2025
Reply from Hampers Galore
We’re sorry to hear about your experience. Please provide your order details, and we’ll look into this for you.
Great product choices but not what we ordered.
The online booking platform was very easy to use and offered plenty of options, which I appreciated. However, the issues we experienced are why I’m giving a 3-star rating.
First, we paid extra to ensure the delivery was made on a specific date, as we needed to coordinate with the recipient’s schedule. Unfortunately, the delivery was made two days earlier than requested, completely undermining our efforts to plan properly.
Second, I had ordered a specific bottle of whiskey, but it was replaced with a different brand without any prior notification. Had I been informed, I would have chosen an alternative myself rather than settling for a substitution.
These issues were disappointing, as they detracted from what could have been a smooth and satisfying experience.
26 January 2025
Reply from Hampers Galore
Thank you for your feedback, and we sincerely apologise for the issues you've encountered. We completely understand how important it is to coordinate delivery and ensure the right items are included. We’re sorry that the delivery arrived earlier than expected, and for the unnotified substitution of the whiskey.
We will review these matters with our team to ensure better communication in the future and prevent similar situations. If you'd like us to assist with a solution, please don’t hesitate to reach out. Your satisfaction is important to us, and we appreciate you sharing your experience.
I ordered a hamper for my niece's…
I ordered a hamper for my niece's wedding in WA. I live in the UK. I requested the delivery date to be the 24th Jan so it would arrive before the wedding on the 25th and it arrived 2 days earlier which I am so pleased about. Thank you. I haven't had feedback from the Happy couple yet of the hampers contents.
20 January 2025
Reply from Hampers Galore
Thank you for sharing your experience! We're delighted to hear the hamper arrived early for such a special occasion. 🥂 We hope the happy couple enjoyed it and that it added to their celebrations. If you receive any feedback, we’d love to hear it. Thank you for choosing us! 💕🎁
Gift items selection was excellent and…
Gift items selection was excellent and plenty of selection individual items.
10 January 2025
Reply from Hampers Galore
Thank you for your kind words! We're so glad you enjoyed the wide selection of gift items. We look forward to helping you with your next order! 🎁✨
Packaging wasn't amazing
Packaging wasn't amazing. Did not like the branded envelope with birthday card inside.
10 January 2025
Reply from Hampers Galore
Thank you for your feedback. We appreciate your comments about the packaging, and we’re sorry to hear it didn’t meet your expectations. Your thoughts will be shared with the team as we strive to improve every detail. If you need any assistance, please don’t hesitate to let us know.
Reply from Hampers Galore
Thank you for your feedback! We're thrilled to hear you found the ordering process easy and the delivery quick. 😊 We hope to serve you again soon! 🎁✨
Ordering online was simple and delivery…
Ordering online was simple and delivery was quick and efficient.
22 January 2025
Reply from Hampers Galore
Thank you for your lovely feedback! We're thrilled to hear you found the online ordering process simple and the delivery quick and efficient. We hope to assist you again soon! 🌟
Reply from Hampers Galore
Thank you for sharing your lovely feedback. We're so glad the recipient was thrilled!
Reply from Hampers Galore
Thank you for your kind words! We're thrilled to hear you were happy with our service.
If there's anything else we can assist you with, please don't hesitate to let us know.
I’m very disappointed I ordered this…
I’m very disappointed I ordered this hamper on Wednesday and paid for express delivery but is getting delivered next Tuesday instead of this Thursday. I would expect a refund for the express shipping. This is the second time this has happened I will not be using your services again.
22 January 2025
Reply from Hampers Galore
Thank you for bringing this to our attention. We sincerely apologise for the delay and the inconvenience caused. We will ensure this does not happen in the future.
Great range at all price points & quick…
Great range at all price points & quick delivery
21 January 2025
Reply from Hampers Galore
Thank you for your lovely feedback! We're thrilled to hear that you enjoyed our range of products and found something suitable at the right price point. It’s also wonderful to know that the delivery was quick and met your expectations.
We truly appreciate your support and look forward to serving you again in the future. If you need any assistance, please don’t hesitate to reach out.
Was pretty straight forward to order.
Was pretty straight forward to order.
It came the very next day as they've promised.
21 January 2025
Reply from Hampers Galore
Thank you for sharing your feedback! We’re so pleased to hear that you found the ordering process straightforward and that your hamper arrived the very next day as promised.
It’s wonderful to know that we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.
Another hamper purchased!!!
This is the second hamper purchased in as many weeks. Another great hamper and experience. Hassle free and the hampers were worth every cent.
19 January 2025
Reply from Hampers Galore
Thank you so much for your kind words and for choosing us again! We’re delighted to hear that you’ve had a great experience with both hampers.
Your support and feedback mean the world to us, and we’re thrilled to know that the hampers met your expectations and were worth every cent.
Should you need assistance with future purchases or have any special requests, please don’t hesitate to reach out.
Beautiful gift .. Thank you
Thank you so much for the patience of my emails. The gift arrived and was loved by my friend.
20 January 2025
Reply from Hampers Galore
Thank you so much for your kind words and for sharing this lovely update. We’re so glad to hear that the gift arrived safely and was loved by your friend—it truly means a lot to us!
If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.
Reply from Hampers Galore
Thank you for your feedback! We’re thrilled to hear that you found the ordering process easy and that the hamper looks great.
Your satisfaction means a lot to us, and we’re always here if you need assistance in the future.
Reply from Hampers Galore
Thank you so much for sharing your kind feedback! We’re delighted to hear that your granddaughter loved the gift. It’s always wonderful to know our hampers bring joy to special moments.
If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.
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