Absolutely love the luxurious bedding The beautiful Egyptian cotton with the sheen finish is so soft it feels like silk The corded detail I think makes it look classy too The best bedding for su... See more
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Review summary
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I’m genuinely so happy with my order from Hampton & Astley. The quality feels absolutely amazing and you can really tell it’s luxury bedding. The Egyptian cotton is super soft, comfortable, and fe... See more
Company replied
We received the most beautiful candle from Hampton & Astley; lime, basil & mandarin. The scent fills the room even before we’ve opened the box! Naturally made from beeswax, soy, coconut and rapeseed w... See more
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A great website for browsing quality products. I purchased a towel bundle on offer. The parcel arrived the next day. I contacted customer services by email to say thank you and received a lovely email... See more
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Company details
Free UK shipping
Free UK delivery within 7 days
We want you to be delighted with your purchase. Therefore if you are not completely satisfied then please get in touch and we will do what it takes to make it right. All of our products can be returned or exchanged within 30 days and include an additional 1-year warranty. Returns will be refunded in the original payment method or store credit.
Contact info
Staffordshire, United Kingdom
- 01782 916932 (9:00 a.m. to midday)
- hello@hamptonandastley.com
- hamptonandastley.com
4.6
Excellent
3k reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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A very nice gift of a fitted sheet…
A very nice gift of a fitted sheet which is much appreciated. Quality always good, would recommend.
6 May 2026
Reply from Hampton and Astley
Hi Susan,
Thank you so much for your five-star review! We’re delighted to hear that the fitted sheet made such a nice gift and that it was so well received. It’s always wonderful to know our products are bringing comfort and enjoyment.
We’re especially pleased to hear that you continue to be happy with the quality, as we take great pride in creating products that our customers can rely on and enjoy for years to come. Thank you again for your kind words and recommendation, your support truly means a great deal to us.
Gorgeous candle!
Gorgeous candle! I ordered the Bergamot, Rose and Lavender candle and it’s absolutely lovely. The scent fills the room before the candle has even been lit! I love that it’s made from natural wax so you know that you’re not breathing in any nasty chemicals. Delivery was really quick too!
11 May 2026
Unprompted review
Reply from Hampton and Astley
Hi Maisie,
Thank you so much for your five-star review! We’re absolutely delighted to hear how much you’re enjoying the Bergamot, Rose & Lavender candle.
It’s wonderful to know that the fragrance fills the room so beautifully, even before lighting, it really is such a special scent combination. We’re also so pleased that you appreciate the use of natural wax, as creating products that feel luxurious while being mindful of what goes into them is very important to us. And of course, we’re glad your order arrived quickly too! Thank you again for choosing Hampton and Astley and for your kind words.
I wasn't going to bother leaving a review but
I wasn't going to bother leaving a negative review because there's an element of personal preference involved. However, I have received eight nag emails to leave a review, This itself took my score down by a star, The gripe that I wasn't going to bother to mention is that although it's a servicable bath robe, there is an ugly red insignia visible out of the corner of the eye. One is constantly half thinking, have I cut myself shaving?
15 April 2026
Reply from Hampton and Astley
Hi John,
Thank you for taking the time to share your feedback, and I’m very sorry to hear that your experience was disappointing. We pride ourselves on our products & customer service and the high quality standards we maintain.
We’re also sorry to hear that the design detail on the bathrobe was not to your personal taste. We appreciate that details such as branding and embroidery can be very subjective, and we understand how this affected your overall enjoyment of the product.
We value your business and your satisfaction is our top priority. We are committed to providing excellent service and we will do our best to make things right for you. We hugely appreciate your understanding and patience.
Great quality towels and very good…
Great quality towels and very good customer service, responsive and good communication!
15 April 2026
Reply from Hampton and Astley
Hi Alan,
Thank you so much for your five-star review! We’re delighted to hear that you’re happy with the quality of the towels and that you had a positive experience with our customer service.
Providing responsive communication and support alongside high-quality products is something we truly strive for, so your kind words mean a lot to us. Thank you again for Choosing Hampton and Astley, we really appreciate it!
Reply from Hampton and Astley
Hi,
Thank you so much for your lovely review! We’re delighted to hear that you’re happy with your towels and found them to be such great quality.
Your kind words truly mean a lot to us, and we’re so pleased you’re enjoying them. Thank you again for your choosing Hampton and Astley!
Reply from Hampton and Astley
Hi Lisa,
Thank you so much for your five-star review! We’re absolutely delighted to hear that you found the quality of the product outstanding.
We take great pride in creating products that feel luxurious and are made to last, so your feedback truly means a lot to us. Thank you again choosing Hampton and Astley, we really appreciate it!
Not worth the wait
Ordered as a present after waiting 2 weeks the date of the occasion passed and I enquired what had happened to it, after 2 more days I got a reply and was told they were out of stock. They knew this but don’t connect inventory to their sales platform, happy to take the money. Then I was told the product was ‘held up in customs’ So having ‘England’ as part of your logo doesn’t mean the product is English made. When the towel was eventually reordered and arrived it really wasn’t of the quality I expected. Thick and lush it was not. As a final insult I am not bombarded by daily junk emails from the company. Not impressed at all.
14 April 2026
Reply from Hampton and Astley
Hi,
Thank you so much for taking the time to leave this feedback. Please accept my sincere apologies for any disappointment caused. We pride ourselves on our products & customer service and the high quality standards we maintain.
We sincerely apologise for any frustration or inconvenience this may have caused you. A member of our team will contact you via email to discuss this further. We value your business and your satisfaction is our top priority. Please do know that you are more than welcome to return the item, and we would be more than happy to assist you with this process to make things as easy as possible.
We also apologise for the frequency of our emails. We completely understand how this can be frustrating, and you can unsubscribe at any time, or we would be happy to remove you from our mailing list for you.
Once again, I am truly sorry for your experience. We are committed to providing excellent service and we will do our best to make things right for you. We hugely appreciate your understanding and patience.
Softest towels ever (and the best care advice!) I found the towels to be the best…
I have found the towels to be the best I have ever owned, they provide a luxurious spa-like feel right at home. I discovered a solution to a long-standing issue. By following the company's advice to use bicarbonate of soda, I successfully overcame the "scratchy towel" problem caused by living in a hard water area. Unlike my previous experiences, I have been able to maintain the fluffines, leading me to highly recommend them to others.
4 May 2026
Unprompted review
Reply from Hampton and Astley
Hi Kim,
Thank you so much for this amazing review! We’re absolutely delighted to hear that our towels are the best you’ve ever owned and that they’ve brought that luxurious spa-like feel into your home.
It’s especially wonderful to know that our care advice helped solve the long-standing issue with scratchy towels in a hard water area. We know how frustrating that can be, so hearing that the bicarbonate of soda tip helped maintain their softness and fluffiness really means a lot to us. Thank you again for your kind recommendation and support, we truly appreciate it and hope you continue to enjoy your towels for many years to come!
I returned my towel bundle purchase…
I returned my towel bundle purchase several weeks ago because they were thinner than I expected. I received Acknowledgement after following up my refund that they had been received and the refund would be processed. I’m still waiting. 2 weeks later. There is nobody to talk to at Hampton & Astley. There are lots of great reviews for this company and their products but I wasn’t happy with the purchase and I’m even more unhappy about the length of time to sort the refund out.
10 April 2026
Reply from Hampton and Astley
Hi Victoria,
Thank you for taking the time to leave your review. I’m genuinely sorry to hear that you were disappointed with your towels, and I completely understand how frustrating it must feel to still be waiting for your refund.
Please accept my sincere apologies for the delay. Once a return parcel is received back with us, it does need to be checked over and matched to the original order before the refund can be completed. Larger orders can sometimes take a little longer to process, and with the recent bank holiday period, we are working as quickly as we can to get through customer requests and returns.
Please be assured that your return will be processed immediately once these checks have been completed, and your refund will be issued straight away.
I’m also sorry to hear that the towels felt thinner than expected. As our towels are neatly individually packed to protect their premium quality, and then travel through transit, they can sometimes seem more compressed when they first arrive. This can give the impression that they are more compact or lack depth. However, once washed, they fluff up beautifully, becoming wonderfully soft and fluffy, and they are designed to maintain that lovely texture wash after wash.
I personally use these towels every day, so I can truly testify to how beautifully they perform once washed and in everyday use. As a gesture of goodwill, I would also like to send you one of our bath towels so that you can try it for yourself after washing, with our compliments.
I’m very sorry this has taken longer than expected and that we have left you feeling let down. Thank you for your patience, and we really do appreciate you giving us the opportunity to resolve this.
Kind regards,
Caroline
7 years later I’m still a loyal customer!
I purchased bedding from H&A when I first moved in to my house 7 years ago. when washed, they STILL feel brand new! I am a customer for life! I’m updating my existing bedding for my guest room and I just purchased more because they’re THE BEST BRAND BY FAR. It can seem a little higher priced than other Egyptian cotton brands but it’s not spending more it’s investing! Trust me I tried cheap bedding previously this is where it’s at! The quality is luxury, the product is built to last.
27 April 2026
Unprompted review
Reply from Hampton and Astley
Hi Rooji,
Thank you so much for your five-star review! We’re truly honoured to have had you as a customer for the past 7 years, that means more to us than we can say. It’s amazing to hear that your original bedding still feels like new after all that time. That long-lasting quality is exactly what we strive for, so your experience really means a lot to us.
We’re also so pleased you’ve chosen us again for your guest room, and we really appreciate your perspective on quality being an investment, it’s something we strongly believe in too. Thank you again for your continued trust and support. Customers like you are the reason we do what we do!
Beautiful bedding such high quality…
Beautiful bedding such high quality Egyptian cotton that feels so soft and luxurious. It washes well too this is my second set and I absolutely love it.
27 April 2026
Unprompted review
Reply from Hampton and Astley
Hi Mrs Morton,
Thank you so much for your five-star review! We’re absolutely delighted to hear how much you love your bedding.
It’s wonderful to know you’re enjoying the softness and luxurious feel of the Egyptian cotton, and that it continues to wash well over time. Hearing that this is your second set really means a lot to us! Thank you again for your continued support, we truly appreciate it.
Simply just the best sheets we’ve ever…
Simply just the best sheets we’ve ever had! Super soft, they washed so well too and come up like brand-new every time. Amazing quality and amazing price point. We wouldn’t get our sheets from anywhere else.
9 April 2026
Unprompted review
Reply from Hampton and Astley
Hi Laura,
Thank you so much for your five-star review! We’re absolutely thrilled to hear that these are the best sheets you’ve ever had, that truly means the world to us.
It’s wonderful to know you’re enjoying the super soft feel and that they continue to wash beautifully, coming up like new every time.
That’s exactly the quality and longevity we aim to deliver.
We’re also so pleased to hear you feel they offer great value, and that you wouldn’t shop anywhere else, that kind of loyalty means everything to us. Thank you again for choosing Hampton and Astley!
Speedy delivery and fabulous service
Speedy delivery and fabulous service. The towels are the best quality I have ever used. They are soft and fluffy and perfect for that hotel luxury feel.
23 April 2026
Unprompted review
Reply from Hampton and Astley
Hi Gillian,
Thank you so much for your five-star review! We’re delighted to hear that you were happy with the speedy delivery and service.
It’s especially wonderful to know that you feel the towels are the best quality you’ve ever used, that truly means a lot to us. We’re so pleased you’re enjoying their soft, fluffy feel and that they bring that hotel luxury experience into your home.
Thank you again for choosing Hampton and Astley.
Beautiful quality bedding
I received my bedding and I was absolutely blown away with the quality. I washed it and it’s washed beautifully. The fresh silk like quality is amazing. I’ll definitely be getting more!
1 April 2026
Unprompted review
Reply from Hampton and Astley
Hi Janine,
Thank you so much for your five-star review! We’re absolutely delighted to hear that you were blown away by the quality of your bedding.
It’s fantastic to know that it washes beautifully and maintains that fresh, silk-like feel, that’s exactly what we aim for. We’re so pleased it’s made such a great impression! We truly appreciate your support and look forward to welcoming you back again soon
My favourite luxury bedding
My favourite luxury bedding, so soft and luxurious defintely my favourite I use time and time again.
20 April 2026
Unprompted review
Reply from Hampton and Astley
Hi Lesley,
Thank you so much for your five-star review! We’re absolutely delighted to hear that our bedding is your favourite.
It’s wonderful to know you love the soft, luxurious feel, and even more so that you keep coming back to use it time and time again, that really means a lot to us. Thank you again for your continued support, we truly appreciate it!
The most sumptuous perfect towels that…
The most sumptuous perfect towels that have added a hotel/spa type feel to our newly renovated bathroom 🛁🤍👌🏻
6 April 2026
Unprompted review
Reply from Hampton and Astley
Hi Maria,
Thank you so much for your five-star review! We’re absolutely delighted to hear how much you love the towels.
“Sumptuous” is exactly what we aim for, so it’s fantastic to know they’ve helped create that hotel and spa-like feel in your newly renovated bathroom, what a beautiful result that must be! We truly appreciate your kind words and hope you continue to enjoy them every day. Thank you again for choosing Hampton and Astley.
Beautiful bedding
Beautiful bedding. Quality is amazing. Irons really well and our bedroom now looks like a hotel with our new bedding set.
23 April 2026
Unprompted review
Reply from Hampton and Astley
Hi Hannah,
Thank you so much for your five-star review! We’re thrilled to hear that you’re enjoying your new bedding and that the quality has met your expectations.
It’s great to know it irons well and has helped create that beautiful, hotel-like feel in your bedroom, that’s exactly the experience we aim to deliver. We hope you continue to enjoy it for a long time to come! Thank you again for choosing Hampton and Astley.
Far to expensive and mediocre quality
The towels were not out of the ordinary and overpriced by a large margin even when discounted.
15 April 2026
Reply from Hampton and Astley
Hi Janet,
Thank you so much for taking the time to leave this feedback. Please accept my sincere apologies for any disappointment caused. We pride ourselves on our products & customer service and the high quality standards we maintain.
We sincerely apologise for any frustration or inconvenience this may have caused you. A member of our team will contact you via email to discuss this further. We value your business and your satisfaction is our top priority. We are committed to providing excellent service and we will do our best to make things right for you. We hugely appreciate your understanding and patience.
Haven’t used the product yet but looks…
Haven’t used the product yet but looks good.
25 February 2026
Reply from Hampton and Astley
Hi Dugssy,
Thank you so much for your five-star review! We’re glad to hear that your first impression is a positive one. We hope the product lives up to your expectations once you start using it, and that you’re just as pleased with its quality and performance.
If you have any questions or need any assistance, feel free to reach out, we’re always here to help!
Reply from Hampton and Astley
Hi Robert,
Thank you so much for your five-star review! We’re so pleased to hear that you found the process quick and easy, and that you’re happy with the quality of the products. Providing a smooth experience alongside high-quality items is exactly what we aim for.
We really appreciate your support and hope to welcome you back again soon!
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