Absolutely love the luxurious bedding The beautiful Egyptian cotton with the sheen finish is so soft it feels like silk The corded detail I think makes it look classy too The best bedding for su... See more
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I’m genuinely so happy with my order from Hampton & Astley. The quality feels absolutely amazing and you can really tell it’s luxury bedding. The Egyptian cotton is super soft, comfortable, and fe... See more
Company replied
We received the most beautiful candle from Hampton & Astley; lime, basil & mandarin. The scent fills the room even before we’ve opened the box! Naturally made from beeswax, soy, coconut and rapeseed w... See more
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A great website for browsing quality products. I purchased a towel bundle on offer. The parcel arrived the next day. I contacted customer services by email to say thank you and received a lovely email... See more
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Company details
Free UK shipping
Free UK delivery within 7 days
We want you to be delighted with your purchase. Therefore if you are not completely satisfied then please get in touch and we will do what it takes to make it right. All of our products can be returned or exchanged within 30 days and include an additional 1-year warranty. Returns will be refunded in the original payment method or store credit.
Contact info
Staffordshire, United Kingdom
- 01782 916932 (9:00 a.m. to midday)
- hello@hamptonandastley.com
- hamptonandastley.com
4.6
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Beautiful luxury towels that feel soft
Beautiful luxury towels that feel soft. They wash well and maintain their softness.
8 April 2026
Reply from Hampton and Astley
Hi Maxine,
Thank you so much for your five-star review! We’re delighted to hear that you’re enjoying the softness and luxurious feel of the towels. It’s especially great to know they continue to wash well and maintain their quality over time, that’s exactly what we strive for.
Your feedback truly means a lot to us, and we’re so pleased our towels have met your expectations. We hope you continue to enjoy them for a long time to come!
Very fine products but you may have a long wait.
I ordered a set of towels at the end of October but after a week I received an email saying they had run out of stock, with no estimate for a delivery date. After receiving a couple more update emails in late November, the towels eventually arrived in mid December. They included a scented candle as a consolation gift. A nice touch, but it stunk the whole lounge out and I hadn't even taken it out of it's box! I had to get rid of the candle but the towels are very good.
10 December 2025
Reply from Hampton and Astley
Hi Martin,
Thank you so much for your honest and detailed feedback, we really appreciate you taking the time to share your experience.
We’re so pleased to hear that you’re happy with the quality of the towels, but we’re truly sorry for the delay you experienced and the lack of clarity around the delivery timeframe. We completely understand how frustrating that must have been, especially when you were left waiting without a clear update.
We’re also sorry to hear that the scented candle wasn’t to your liking. It was intended as a small gesture to say thank you for your patience, but we appreciate that scents can be very personal and it clearly wasn’t the right fit in this case.
Your feedback is incredibly valuable to us, and we’ll be sure to share it with both our logistics and product teams to help improve the overall experience. Thank you again for your patience and understanding, we’re glad the towels themselves lived up to expectations, and we hope to provide you with a smoother experience in the future.
Customer Service is 5 STAR
Customer Service is 5 STAR. On the occasions I've contacted them , they have been so friendly and helpful. My issues have been resolved the same day.
Customer Service quality is like their product, excellent!
10 April 2026
Unprompted review
Reply from Hampton and Astley
Hi Lloyd,
Thank you so much for your five-star review! We’re absolutely delighted to hear that you’ve had such a positive experience with our customer service team. Providing friendly, helpful, and efficient support is just as important to us as delivering high-quality products, so it’s wonderful to know your issues were resolved quickly and to your satisfaction.
Your feedback truly means a lot to us, and we’re so pleased you feel our service matches the quality of our products. We’re always here if you need anything!
What’s not to like ?
This is the softest most beautiful bedding I’ve ever had. The 500 thread count Egyptian cotton looks and feels like you are sleeping in silk. Delivery is fast and the bedding is packaged really well. I would have no hesitation in buying again
7 April 2026
Unprompted review
Reply from Hampton and Astley
Hi Lesley,
Thank you so much for your five-star review! We’re absolutely delighted to hear how much you’re loving your bedding. It’s wonderful to know that the softness and feel of the 500 thread count Egyptian cotton has made such an impression, creating that silky, luxurious sleep experience is exactly what we aim for. We’re also really pleased that you were happy with the delivery and packaging, as we know those details matter too.
Your kind words truly mean a lot to us, and we’re so glad you’d choose to shop with us again. We look forward to welcoming you back!
The bedding is the best
The bedding is the best - not only is it made of Egyptian cotton, it is also so luxurious and helps you get a perfect nights sleep! I love the piping and simplicity of the bedding and the sateen finish makes it super silky and soft!
7 April 2026
Unprompted review
Reply from Hampton and Astley
Hi Katie,
Thank you so much for your five-star review! We’re absolutely delighted to hear how much you’re loving the bedding. It’s great to know that the Egyptian cotton and sateen finish are giving you that silky, luxurious feel and helping you get a perfect night’s sleep, that’s exactly what we aim for.
We’re also so pleased you appreciate the design details like the piping and simplicity, as those touches are chosen to bring both elegance and comfort together. Your kind words truly mean a lot to us, and we hope you continue to enjoy many more restful, luxurious nights!
Amazing quality luxury bedding
Amazing quality luxury bedding. Feels so silky and luxurious. Very quick shipping. A great company with good communication.
30 March 2026
Reply from Hampton and Astley
Hi Niki,
Thank you so much for your five-star review! We’re thrilled to hear that you’re enjoying the silky, luxurious feel of your bedding, that’s exactly the experience we aim to create.
It’s also great to know that our shipping and communication made a positive impression. We truly believe that every part of your experience should feel seamless and special, from ordering to unboxing. We really appreciate your kind words and support, and we hope to have the pleasure of serving you again soon!
Excellent experience all round
Excellent experience all round. The quality of the bedding is just beautiful, can’t fault it. Very happy with my order, I love the feel of the bedding, it looks stunning. Fast delivery, beautiful packaging, very very happy, thank you yet again for another stunning order xx
26 March 2026
Unprompted review
Reply from Hampton and Astley
Hi Emma,
Thank you so much for your five-star review! We’re absolutely delighted to hear that you had an excellent experience from start to finish. Knowing that you love the quality, feel, and overall look of your bedding is exactly what we hope for with every order.
We’re also so pleased that the delivery and packaging met your expectations, it’s all part of making the experience feel a little extra special. Your continued support and kind words really do make our day, and we’re incredibly grateful to have you as a returning customer. Thank you again for choosing Hampton and Astley.
Reply from Hampton and Astley
Hi Fay,
Thank you so much for your five-star review! We’re really happy to hear that you’re enjoying your bedding set. Creating products that feel comfortable, look beautiful, and help you get a great night’s sleep is exactly what we aim for, so it means a lot to know we got it right for you.
If you ever have any questions or need help with anything else, feel free to reach out, we’re always here for you. Thanks again for choosing Hampton and Astley.
Great shopping experience online
Great shopping experience online. Bought the 7 bale towel bundle in pink as it was the best deal. Arrived in a timely fashion and was well packed. I washed the towels and they came up super soft and thick. Live the colour of these, they go well in my sage en suite. Beautiful thick, absorbent quality towels. I’m already tempted to buy more.
31 March 2026
Unprompted review
Reply from Hampton and Astley
Hi Pamela,
Thank you so much for your five-star review! We’re delighted to hear that you had a great shopping experience with us and that your towel bundle arrived quickly and well packaged.
It’s wonderful to know that after washing, the towels turned out super soft and thick, exactly what we aim for. We’re especially glad you love the pink shade and how beautifully it complements your sage en suite, that sounds like a gorgeous combination! Thank you again for choosing Hampton and Astley.
“I recently purchased the Egyptian…
“I recently purchased the Egyptian Cotton Luxury Duvet in white, and it has truly transformed my sleep experience. From the moment I unpacked it, I could feel the exceptional quality — the cotton is sumptuously soft, breathable, and incredibly lightweight, yet it keeps me perfectly warm throughout the night. The elegant white finish adds a touch of luxury to my bedroom, and it feels like sleeping in a high-end hotel every night. The craftsmanship is outstanding, with strong stitching and a perfect balance of plush comfort and support. I’ve never slept better — this duvet is worth every penny and has exceeded all my expectations!”
28 March 2026
Unprompted review
Reply from Hampton and Astley
Hi Brisilda,
Thank you so much for your five-star review! We’re absolutely delighted to hear how much you’re enjoying your Egyptian Cotton Luxury Duvet. It’s wonderful to know that from the very first moment, you could feel the exceptional quality and that it has truly elevated your sleep experience. We’re especially pleased that you love the softness, breathability, and lightweight warmth, it’s exactly what we aim to achieve so you can enjoy that perfect balance of comfort all night long. Hearing that it gives you that luxurious, hotel-like feel at home is the highest compliment we could receive.
Your kind words about the craftsmanship and overall quality mean a great deal to us, and we’re so glad the duvet has exceeded your expectations. Thank you again for choosing Hampton and Astley, we hope you continue to enjoy many more restful and cozy nights ahead!
The best set of sheets
The best set of sheets, soft, warm and 100% cotton 🥰
30 March 2026
Unprompted review
Reply from Hampton and Astley
Hi Luiza,
Thank you so much for your five-star review! We’re absolutely thrilled to hear that you think they’re the best set of sheets and that you’re loving how soft, warm, and comfortable they feel. Knowing that the 100% cotton quality is making a difference for you truly means a lot to us 🥰
We really appreciate you taking the time to share your experience, and we hope your sheets continue to give you many cozy and restful nights ahead! Again thank you for choosing Hampton and Astley.
Very good quality material
Very good quality material. Feels luxurious and soft and definitely a good buy.
29 March 2026
Unprompted review
Reply from Hampton and Astley
Hi Kudirat,
Thank you so much for your five-star review! We’re really glad to hear that you’re enjoying the quality and feel of the material—that luxurious, soft touch is exactly what we aim for. It means a lot to us that you see it as a great buy. We truly appreciate your support and hope the product continues to meet and exceed! your expectations. Again thank you for choosing Hampton and Astley.
Beautiful Bedding!
Absolutely stunning bedding - luxurious in feel, exceptionally high quality and transforms my bedroom into a beautiful sanctuary! I also love the soft sheen it has when the light catches it. Also washes beautifully. Very fast delivery too.
Would 100% recommend. If you don't already have this bedding then you are missing out!
The only problem is deciding which colour to get next!
6 March 2026
Reply from Hampton and Astley
Hi Colette,
Thank you so much for your five-star review! We’re absolutely delighted to hear how much you love the bedding. It’s wonderful to know that the quality, luxurious feel, and subtle sheen have made such a difference in your space, we love the idea of it turning your bedroom into a sanctuary.
We’re also really pleased to hear it washes well and that your order arrived quickly, that’s exactly the experience we aim to provide. And we completely understand the struggle of choosing the next colour, it’s a good problem to have! Thank you again for your recommendation and support, it truly means a lot to us.
Excellent quality
Excellent quality, pricey but well worth the money for the quality you get.
6 March 2026
Reply from Hampton and Astley
Hi Helen,
Thank you so much for your five-star review! We're really glad to hear that you’re happy with the quality of the product. We understand that it’s an investment, so it means a lot to know you feel it’s worth the price.
We always aim to deliver items that offer both durability and value, and your feedback reassures us that we're on the right track. Thank you again for choosing Hampton and Astley. If you ever need anything or have questions in the future, we’re here to help!
Absolutely love my candle
Absolutely love my candle! I could smell it before I opened the box. The bergamot, rose & lavender fragrance fills the room!
Fantastic service and communication, I will be shopping for more candles soon.
12 March 2026
Unprompted review
Reply from Hampton and Astley
Hi Sharon,
Thank you so much for your five-star review! We’re absolutely thrilled to hear how much you’re enjoying your candle. The blend of bergamot, rose, and lavender is one of our favourites too, so it’s wonderful to know it’s filling your space so beautifully, even before opening the box!
It’s also fantastic to hear that you were happy with the service and communication. We always strive to make the whole experience as enjoyable as the product itself. We truly appreciate your kind words and can’t wait to have you back shopping with us again soon for more candles!
amazing quality
The quality of the hand towels is amazing. They wash fabulously too, usually when you wash towels they go all hard and rough but these one stay super soft and fluffy!! Excellent quality all round
18 March 2026
Unprompted review
Reply from Hampton and Astley
Hi Becky,
Thank you so much for your five-star review! We’re absolutely delighted to hear how pleased you are with the quality of your hand towels. It’s especially great to know they’ve stayed soft and fluffy even after washing, that’s exactly what we aim for, so your comments truly mean a lot to us.
We put a lot of care into selecting materials that not only feel luxurious but also perform well over time, so it’s fantastic to hear they’re meeting your expectations. Your kind words about the overall quality really do make our day. Thank you again for taking the time to share your experience and for choosing Hampton and Astley, we hope you continue to enjoy your towels for a long time to come!
Poor quality products. The colour and quality of towel towel…
The colour and quality of towel towel delivered os different from what is is on the website. It is also different from what was delivered in a previous order. I am angry that I got no response when I sent an email asking for a return label/package. Instead, I get advertising emails at least every six hours from this company. It is disgusting.
10 March 2026
Reply from Hampton and Astley
Hi Alex,
Thank you so much for taking the time to leave this feedback. Please accept my sincere apologies for any disappointment caused. We pride ourselves on our products & customer service and the high quality standards we maintain.
We sincerely apologise for any frustration or inconvenience this may have caused you. A member of our team will contact you via email to discuss this further. We value your business and your satisfaction is our top priority. We are committed to providing excellent service and we will do our best to make things right for you. We hugely appreciate your understanding and patience.
If you order from this company, you are going to be spammed
One order placed. Received 7 spam mails requesting a review since, despite unsubscribing from them.
So here it is.
23 February 2026
Reply from Hampton and Astley
Hi,
Thank you so much for taking the time to leave this feedback. Please accept my sincere apologies for any disappointment caused. We pride ourselves on our products & customer service and the high quality standards we maintain.
We sincerely apologise for any frustration or inconvenience this may have caused you. A member of our team will contact you via email to discuss this further. We value your business and your satisfaction is our top priority. We are committed to providing excellent service and we will do our best to make things right for you. We hugely appreciate your understanding and patience.
I got the 500 thread count Egyptian…
I got the 500 thread count Egyptian cotton duvet set and I’m so impressed! Sleeping in these sheets is a dream, it’s the best nights sleep I’ve had in such a long time. The quality is excellent and it makes my bedroom feel very hotel like.
12 March 2026
Unprompted review
Reply from Hampton and Astley
Hi Megan,
Thank you so much for your five-star review! We're absolutely delighted to hear how much you're enjoying the 500 thread count Egyptian cotton duvet set. There's nothing better than knowing our bedding is helping you get such a great night's sleep. Egyptian cotton is loved for its softness and durability, so it's fantastic to hear that it's giving you that luxurious, hotel-like feel in your bedroom. Creating that level of comfort and quality is exactly what we aim for.
Thank you again for choosing Hampton and Astley and, for taking the time to share your experience, it truly means a lot to our team. We hope you continue to enjoy many more restful nights!
Reply from Hampton and Astley
Hi George,
Thank you so much for your five-star review! We're really glad to hear that you're happy with your purchase and that the quality met your expectations. We work hard to make sure our products are made to a high standard, so feedback like this truly means a lot to our team.
If you ever need any help in the future or have questions about any of our other products, please don’t hesitate to reach out. Thank you again for choosing Hampton and Astley. We hope you continue to enjoy your purchase and we look forward to serving you again soon.
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