Waters & Stanton Reviews 36

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Radio arrived well packaged and in excellent condition but the £19.99 I paid for a Saturday delivery was a complete flop, arrived on the Monday after! Probably would have been better if I’d chosen RM... See more

Company replied

Rated 5 out of 5 stars

Everything ordered arrived as expected and in as new condition. I would like to thank Alex for his advice and excellent customer service. Thank you and I'll definitely be shopping with you guys... See more

Company replied

Rated 5 out of 5 stars

I’ve used Waters and Stanton quite a few times in the last year since I picked up my amateur radio interest again. I recently ordered an Icom ID50E as I wanted to use DStar. The radio is excellen... See more

Company replied

Rated 4 out of 5 stars

A product I bought last September developed a fault. W&S paid for its return, fixed the problem, and shipped it back to me in just a few days. Excellent service. ADDITION _ Unfortunately, having test... See more

Company replied

Company details

  1. Electronics Company
  2. Electronics store

Written by the company

Waters & Stanton began in 1973 as a partnership between Peter Waters & Jeff Stanton. From a small lock-up shop in those early days, they grew to become one of the largest retailers & distributors of radio communications and accessories. Whilst their roots in amateur radio have remained very firm and their leadership in the UK amateur radio market is unchallenged, the company has moved into other areas of electronics and communications.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

36 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Radio arrived well packaged and in…

Radio arrived well packaged and in excellent condition but the £19.99 I paid for a Saturday delivery was a complete flop, arrived on the Monday after! Probably would have been better if I’d chosen RM tracked 24, never been let down them yet

20 April 2026
Unprompted review
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Reply from Waters & Stanton

Thanks for the honest feedback, and I’m really pleased to hear the radio arrived well packaged and in excellent condition. I’m sorry to hear the Saturday delivery didn’t go to plan though – that’s understandably frustrating, especially when you’ve paid extra for it. Your comments about RM Tracked 24 are noted, and we’ll certainly take this on board when advising delivery options in future. Thanks again for the order and for taking the time to let us know.

Rated 5 out of 5 stars

Fast order processing

Fast order processing, even faster delivery. Excellent cooperation – highly recommended.

24 April 2026
Unprompted review
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Reply from Waters & Stanton

Many thanks for your positive feedback. We’re glad everything arrived quickly and that the cooperation went smoothly. Much appreciated!

Rated 5 out of 5 stars

Everything ordered arrived as expected…

Everything ordered arrived as expected and in as new condition.
I would like to thank Alex for his advice and excellent customer service.
Thank you and I'll definitely be shopping with you guys again.

Many thanks, 73

M7MQF

16 April 2026
Unprompted review
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Reply from Waters & Stanton

Thank you for taking the time to leave such a great review. We’re really pleased to hear that everything arrived as expected and in excellent condition. I’ll be sure to pass your kind comments on to Alex — he’ll be delighted. We truly appreciate your support and look forward to shopping with you again soon.

Rated 5 out of 5 stars

Everything arrived as promised first…

Everything arrived as promised first used w and s when located just outside zsouthend on Sea over 30 year ago.Same excellent service

20 April 2026
Unprompted review
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Reply from Waters & Stanton

Thank you very much for your kind review and for sharing your long‑standing experience with us. It’s fantastic to hear that everything arrived as promised and that you’ve received the same excellent service going back over 30 years. We really appreciate your continued support and look forward to serving you again

Rated 5 out of 5 stars

Quality product and first-class service…

Quality product and first-class service 👍🏻 Why shop anywhere else for your amateur radio needs?

23 April 2026
Unprompted review
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Reply from Waters & Stanton

Thank you for your fantastic feedback. We’re really pleased you’re happy with both the product quality and the service. Your support means a lot to us — and we look forward to helping with all your amateur radio needs in the future!

Rated 5 out of 5 stars

My 2nd purchase from Waters and…

My 2nd purchase from Waters and Stanton. As usual super fast dispatch and very well packaged. In my experience the customer service is second to none. Kind regards

10 April 2026
Unprompted review
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Reply from Waters & Stanton

Great news Mr Hoyland - Thanks a lot for the review

Rated 5 out of 5 stars

Fast delivery, broad portfolio

Fast delivery (to the Netherlands). Waters & Stanton has a broad portfolio for HAM radio enthousiasts. Plus the have good YouTube videos which are informative and not bias.

4 April 2026
Unprompted review
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Reply from Waters & Stanton

Cheers Frank - Much appreciated

Rated 5 out of 5 stars

Icom ID50E from Waters&Stanton

I’ve used Waters and Stanton quite a few times in the last year since I picked up my amateur radio interest again.
I recently ordered an Icom ID50E as I wanted to use DStar.
The radio is excellent in all respects The service I got from W&S was as great as ever. The item arrived by Royal Mail 48 hour delivery. It was well packed against transit bumps!
I have at times had to email or phone W&S for advice and it has always been forthcoming.

17 April 2026
Unprompted review
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Reply from Waters & Stanton

Great thanks Martin

Rated 5 out of 5 stars

Great service

Great service, loads of new and used goods, very easy-to-use website and very well-matched prices all in all a great experience

3 April 2026
Unprompted review
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Reply from Waters & Stanton

Goods news and thank you !

Rated 5 out of 5 stars

Rigexpert 230

Great service once again from Waters & Stanton Rigexpert 230 arrived in 48 hrs and what a fantastic bit of kit.
Will definitely be using your store again.

9 April 2026
Unprompted review
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Reply from Waters & Stanton

Great news thanks John

Rated 5 out of 5 stars

Highly recommended.

After a genuine IT issue with emails I found the sales team very helpful indeed with a possible purchase of an Icom 7300 MK2. They provided a fast response to my purchase query and being an authorised Icom (and others) product dealer they are a company that can genuinely be relied on. Highly recommended.

15 April 2026
Unprompted review
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Reply from Waters & Stanton

Great thanks Nick - Im glad we got things sorted in the end - appreciate your patience !!

Rated 5 out of 5 stars

Lots of "goodies" on site.

Orders are always fulfilled promptly and received well packed. There's an awful lot of "goodies" available on their web page. I trust them and am more than happy to deal with them. 👍👍.

2 April 2026
Unprompted review
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Reply from Waters & Stanton

Cheers Ian - Thanks for the review

Rated 4 out of 5 stars

Problem solved

A product I bought last September developed a fault. W&S paid for its return, fixed the problem, and shipped it back to me in just a few days. Excellent service. ADDITION _ Unfortunately, having tested the repaired item, I find it still has the exact same fault!
I have contacted the shop and have been promised a refund on return of the item, for which a pre-paid label has been provided. I am happy with this resolution.

26 March 2026
Unprompted review
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Reply from Waters & Stanton

Oh no - please contact us to resolve for you please

Rated 4 out of 5 stars

Good product at a great price

The product arrived fine, the outer box was a bit too big and the inner box was rattling around a little but all was ok with the actual item.

The item was shipped with Royal Mail Tracked 48hr service on the 16th and arrived on the 19th

Even before a small discount the VK-6 key was £10 cheaper than other places I found it.

20 March 2026
Unprompted review
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Reply from Waters & Stanton

Noted Brian and many thanks

Rated 5 out of 5 stars

Another Waters and Stanton Successful Purchase Experience

I have ordered quite a number of items over the years X from Waters and Stanton benefitting from their excellent service. This occasion was no different as I purchased a PL239 Magnetic Mount at a competitive price point.

2 March 2026
Unprompted review
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Reply from Waters & Stanton

Great thanks Suzanne

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