Most cost-effective way to keep a JP cell number that I've found. There aren't a lot of options for non-residents to have a proper mobile phone number in Japan, but Hanacell is the one that makes... See more
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The eSIM was properly installed and got bars but did not get any internet connection whatsoever. I left a google review which they responded (they somehow managed to delete it... can't find my rev... See more
Company replied
I'm korean traveler who loves Japan. With this Hanacell USIM, I can access to many Japanese-only services, such as ticket services(Lawson ticket, Ticketpia, E-plus, Movie ticket, TOHO CINEMA....).... See more
I always use Hanacell when I go back to Japan and need a cellphone number whenever booking a restaurant or a taxi. Sometimes I meet some trouble in Japan and I can only use a phone call for trouble sh... See more
Company details
Information provided by various external sources
在米日本人のための携帯電話サービスを提供しています。2017年で10周年を迎えました。（１）ハナセルのアメリカ携帯電話は、月額基本料$9.99から。いつでも無料で解約できるので、短期滞在や帰国日が未定の場合にも安心してご利用いただけます。日米へ送料無料。出発前に日本で手に入ります。（２）日本一時帰国向け携帯電話サービス「ジャパンSIMカード」は、使わない月は料金ゼロ。一時帰国中に利用した電話代、テキスト代、データ通信代だけでご利用いただけます。
Contact info
United States
- 8886348226
- info@hanacell.com
- hanacell.com
4.5
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly Recommended
I ordered a SIM card for my 3-week trip to Japan. The SIM card arrived in a few days with easy to follow instructions. It worked great from the minute I put it in my Android phone.
30 May 2017
Unprompted review
SIM card in Japan
This company offers fantastic service. We can save a lot of money.
21 May 2017
Unprompted review
Simple and reasonable plan
Simple and reasonable plan! I'm using $9.99 plan because I use another phone when I use the Internet. When I asked questions, their response was very quick.
11 April 2017
Unprompted review
Love their service
Great quality of customer service. You'll appreciate its responsiveness, hospitality, and care.
The rate is very cheap, only $9/mo if you're surrounded by WiFi hotspots. Can't find any other providers cheaper than Hanacell.
7 March 2017
Unprompted review
Japan SIM Card
This service is great for everyone who return to Japan occasionally. The service cost is quite reasonable as far as you receive a call and communicate with text message. I would recommend this service.
31 January 2017
Unprompted review
Great support
They have great support. I could get my cellphone so fast.
19 January 2017
Unprompted review
Hanacell is Great!
I don't have to spend extra money to buy prepaid phone to get my phone number in Japan! I can call America without using International Phone Call. I don't have to rent a mobile WiFi! Very nice Costumer Service. Just Amazing!
26 November 2016
Unprompted review
good
the shipment is really faster that i expected. it is great. i like this company.
12 November 2016
Unprompted review
Good quality with cheap fee
We can use the phone both in Japan and the US. This is really helpful for people who go and back very often.
30 October 2016
Unprompted review
Excellent Customer Service
This company has a good customer service. They explain everything with full details. Their service is incredibly affordable but this company is reliable. When I had a problem with my SIM card, they gave me prompt support. They always do best for their customers.
1 September 2016
Unprompted review
Hanacell good support in Japanese!
I an my wife started to use Hanacell! We was worrying that my cell phone can't use in iPhone. But, it worked good! And also, Japanese support was convenience!!
6 July 2016
Unprompted review
Good for its price
Since it is cheap, the coverage is not the best. Sometimes there is no signal in a building. However, there is no problem using it outside.
29 March 2016
Unprompted review
Great for those who don't use cell phones much
I was tired of two-year contracts required by most major phone companies and the high monthly charges because I don't use my phone much. Hanacell solved all my problems!
6 February 2016
Unprompted review
great
We don't have to pay a lot if you're not much crazy about phone calling.
Normal life in America everyone uses text so that's really convenient
20 January 2016
Unprompted review
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