Mark and colleague (Jay ? sorry) were professional, hard working and accommodating the entire day, rebuilding a collapsed rainwater drain that was leaking into the house foundations. They just got on... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time I used this company. From the initial telephone contact with the office to completion, everything went almost smoothly! There was one problem. I was booked with an operative who had also... See more
Company replied
Handy Experts were the third company I had out to resolve an ongoing problem with my radiator. Where the other two companies failed, Handy Experts were able to identify a problem with the valve. Prob... See more
Company replied
I have used Handy Experts twice and have been very impressed on both occasions. It was easy to book someone, the price was fair and the work was done well. The plumber and electrician arrived on time... See more
Company replied
Company details
- #6 of 7 best companies in Handyman
- #17 of 22 best companies in Drainage Service
- #32 of 38 best companies in Electrician
- #70 of 76 best companies in Central Heating Service
- #84 of 96 best companies in Plumber
- #20 of 27 best companies in Property Maintenance
Written by the company
HandyExperts provides reliable, hassle-free property maintenance services across London and the surrounding areas. We specialise in everyday repair and maintenance work, including plumbing, electrics, heating, drainage, and general handyman services. Our focus is simple: make it easy for customers to get problems resolved quickly, professionally, and with minimal disruption. Whether it’s a small repair or a more involved job, we aim to deliver a smooth experience from first contact through to completion. We work with experienced, vetted tradespeople and take care of everything behind the scenes, so customers benefit from consistent communication, clear pricing, and dependable service. Our team is always on hand to manage jobs, answer questions, and ensure everything runs as it should. We pride ourselves on being efficient, dependable, and honest in the way we operate. Most of our work comes from repeat customers, landlords, and property managers who value a service they can rely on. All work carried out by HandyExperts is backed by our standard 6-month workmanship guarantee, giving customers added confidence and peace of mind. If you need help with a repair or maintenance issue, we’re here to help.
Contact info
Unit 107, 61 Victoria Road, KT6 4JX, London, United Kingdom
- 0330 912 2323
- info@handyexperts.co.uk
- handyexperts.co.uk
4.5
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A very good company to use good prices…
A very good company to use good prices and very friendly staff and workmen
8 April 2025
Reply from HandyExperts
Hi Maria,
Thank you! All feedback for our plumbing services in Sutton is gratefully received, especially at this level of positivity. We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team
Easy to book and good value
Easy to book, came on time, good value and very pleasant engineer.
6 April 2025
Reply from HandyExperts
Hi Susan,
Thank you taking the time to review our gas heating services in Clapham, all these positive comments are super-appreciated by the whole team.
Thanks for your valued custom.
The HandyExperts Team
Electrician wad helpful and arrived in good time
Electrician arrived in good time.
Professional helpful service.
4 April 2025
Reply from HandyExperts
Hi,
Thanks for taking the time to leave a review of our electrical services in Bexleyheath. It’s great to receive feedback. We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team
Would highly recommend!
I used Handy Experts for the first time last week and would definitely recommend them, I had a really great experience! The lady who took my initial call was friendly and helpful in getting everything booked in. And then the plumber who came was just brilliant! He honestly went above and beyond what I expected, I was so impressed. He fixed the leak and boiler quickly and efficiently and gave me great advice too - I felt like he really knew his stuff. Also I've had work done where they leave a real mess, but he was considerate in every way.
It's really hard getting fair priced, high quality tradespeople within the London congestion zone but finally I've found the company to use!
Very highly recommended! A big thank you to the team.
6 March 2025
Unprompted review
Reply from HandyExperts
Hi Sylvia,
What a superb review, thank you so much for taking the time to write it! Always great to have such positive comments to pass back to the team. They work hard for reviews like this.
Thanks for your valued custom.
The HandyExperts Team
Really good communication
Really good communication. Postponed the first appointment due to bad weather. They guys who came were efficient, friendly and did a great job. We've used HandyExperts three times now and have been very pleased each time
1 March 2025
Reply from HandyExperts
Hi Mr Mackintosh,
Thanks for the review of our handyman services in the Kingston area! That’s what we like to hear!! We can’t wait to tell the team about this. Positive feedback always has a great impact here. It is much appreciated.
Thanks for your valued custom.
The HandyExperts Team
The original plumber only spent 20…
The original plumber only spent 20 minutes on the first visit & couldn't do very much as the cartridge couldn't economically be exchanged & so he recommended that we buy a complete new set of taps. We felt they could have come back & fit the new kitchen taps in the
remaining 40 minutes with the same payment but they wanted to charge for another hour's work.We eventually managed to get this figure down & agreed on a payment , but both plumbers were very knowledgeable, polite & professional & we are very happy with the work carried out.
28 February 2025
Reply from HandyExperts
Hi Kali,
Thank you for this properly thought-out and objective review, they are very useful to potential customers. We would ask all our customers to contact us if they unhappy with any aspect of the work as we will do everything we can to resolve such situations. We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team
Great service explained what job…
Great service explained what job entailed and gave great advice
28 February 2025
Reply from HandyExperts
Hi Simon,
We're glad to hear you had a positive experience, thank you for reviewing our electrical services in the Hampstead area. Always great to have such positive comments to pass back to the team.
Thanks for your valued custom.
The HandyExperts Team
Reply from HandyExperts
Hi Steven,
Thank you, it means a lot to hear that you would use our electrical services in the Greenwich area again. We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team
Very satisfied with the service I…
Very satisfied with the service I received. I would certainly use HandyExperts again should I need any further work doing.
27 February 2025
Reply from HandyExperts
Hi Richard,
Thanks for taking the time to leave a review. It’s great to receive feedback like this for our plumbing services in Caterham. Always great to have such positive comments to pass back to the team. They work hard for reviews like this.
Thanks for your valued custom.
The HandyExperts Team
James was marvellous and so kind
James was marvellous and so kind.
I would recommend Handy Experts.
26 February 2025
Reply from HandyExperts
Hi Pauline,
Thank you for your generous words and taking the time to review our plumbing services in Leatherhead. We’ll pass your comments back to James and the team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team
Good quick response
Good quick response, speedy diagnosis and repair at reasonable cost. Neat and tidy and informative workman
26 February 2025
Reply from HandyExperts
Hi Vivienne,
Thank you for all your wonderful reviews, they are gratefully received indeed. This sort of feedback makes such a difference.
Thanks for your valued custom.
The HandyExperts Team
Nathan was effective in his assessment…
Nathan was effective in his assessment of the problems and explained what he was doing and why throughout. The costs were explained in advance and the central heating fixed without too much fuss.
2 February 2025
Reply from HandyExperts
Hi Patrick,
Thanks so much for taking time out to review our gas boiler services in Croydon, it really means a lot to us. We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team
Excellent service
Excellent, professional and speedy service from Alex to help with several tasks around the home - thank you!
1 February 2025
Reply from HandyExperts
Hi there,
Thank you for taking the time to review our multitrade services in Islington, we are very happy that you had a 5-star experience! We can’t wait to tell the team about this. Positive feedback always has a great impact here. It is much appreciated.
Thanks for your valued custom.
The HandyExperts Team
Good communication, good results
Good communication, and they did what they said they'd do, for the price they said they'd do it. The only reason not to give a five star is that, we asked for the engineer to return after the heating stopped working following his visit, and were then met with an unexpected second call out invoice. But, when we explained to them we felt this was unjust, they immediately solved it and cancelled the charge. So all in all a great level of service, and we'd recommend.
22 January 2025
Unprompted review
Reply from HandyExperts
Hi Chris,
Thanks for taking the time review our gas boiler repair service in Croydon. We really appreciate receiving feedback like this. The team will be so pleased to hear about this.
Thanks for your valued custom.
The HandyExperts Team
Many thanks for your help
Many thanks for your help. Valentine was really excellent with installing my sink
16 January 2025
Reply from HandyExperts
Hi Mr Berns,
Thanks for the review of our plumbing services in Chelsea! That’s what we like to hear!! Always great to have such positive comments to pass back to the team. They work hard for reviews like this.
Thanks for your valued custom.
The HandyExperts Team
Good plumbing fix on a shower fault.
Good clear explanation of the fault and the fix applied. Thorough checking before and after. Nice, easy communicative manner.
13 January 2025
Reply from HandyExperts
Hi Bernard,
Thank you for reviewing our plumbing services in Middlesex, it's great to receive feedback like this. We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team
HandyExperts - Plumbing
Had to book urgent appointment and customer care, timing, price, attendance, and very helpful engineer - all on point. Would definitely recommend.
9 January 2025
Reply from HandyExperts
Hi there,
Thank you for reviewing our heating services in Croydon, it's great to know you had a positive experience and all recommendations are gratefully received! The team will be so pleased to hear about this.
Thanks for your valued custom.
The HandyExperts Team
Fuse tripped on CCU and wouldn't reset - no heating or internet
The service was prompt, with the electrician arriving within a few hours, recognising the urgency, and there was no extra charge for the emergency call-out. Hemal did his utmost to finish quickly and left the area clean. Easy booking, prompt assistance, knowledgeable staff, and simple payment process. I’ve used HandyExperts in the past and will definitely use them again.
10 January 2025
Reply from HandyExperts
Hi Irish,
What a great review, thanks for taking the time to review our electrical services in Wembley. We can’t wait to tell the team about this. Positive feedback always has a great impact here. It is much appreciated.
Thanks for your valued custom.
The HandyExperts Team
Excellent service and efficiency.
I've been using Handy Experts for many years now. They are so efficient at dealing with problems. My rental flat had an issue with the boiler on one of the coldest days of the year and they sent someone out within 5 hours and fixed it. Their phone line always has someone at the end of it who is helpful and friendly. Can't fault them.
8 January 2025
Reply from HandyExperts
Hi Sarah,
That's excellent to hear, thanks so much for reviewing our gas boiler services in Wimbledon. We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team
Deliberately misleading
Put job on Checkatrade, got their call within minutes. Very gushy woman who put me on edge immediately. I wanted 2 external security lights installed. She said it would be £99 ph, could not be much more as (and I quote) "they buy all the wiring and stuff in bulk". Agreed to an 8.00 - 1.00 slot 2 days later. On the day, electrician rings at 10.15 + says he can't come til after 1.00 now but can't say how much after 1.00. Also that it would be 4 or 5 HOURS work! When I said I had been quoted £300 by someone else he tried to argue it waz not possible! (The other electrician has since done the job for that price incl providing one of lights btw). I cancelled the electrician + sent Handy Experts an email detailing my unhappiness at wasting a day off work for this. They replied apologising and offered me £25 as compensation. I replied to accept this with my bank details but that was a week ago + nothing has been received. I will remember this and if I ever find untoward activity on my account I will be notifying the Police they had my bank details. I have submitted a complaint to Checkatrade about them too but they say it will take several days to appear.
6 December 2024
Unprompted review
Reply from HandyExperts
Dear Victoria,
We appreciate all customer and feedback and look to learn from it. And we are sorry to hear that your experience didn’t meet expectations. However, we find the suggestion that we asked for your bank details to steal from you unfair. We did confirm to you that we process refunds by the end of each Friday, and after you provided your details on December 6th, your £25 compensation was issued on December 13th.
Kind regards,
The HandyExperts Team
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