Hannah's Blinds  Reviews 

756
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the fast and efficient fitting process, noting that staff members are exceptionally polite, professional, and helpful from the initial measurement through to the final installation. People also appreciate the very reasonable prices and the impressive quality of the custom blinds and shutters installed in their homes. Some people were dissatisfied with occasional measurement errors, incorrect sizing, and missing items that caused frustrating delays during the overall installation process. A few reviewers also mentioned encountering unprofessional behavior, poor communication, or unpleasant attitudes from certain staff members during their interactions.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the blinds and shutters look... See more

Price

Consumers find price to be positive, highlighting fair quotes given on the spot and competitive costs... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction over well-made and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from arranging the measurement through to fitting Staff friendly and efficient Fitting really good and easy completed quickly Blinds are well made and appear good quality and the c... See more

Rated 5 out of 5 stars

Excellent customer service. Very prompt in arranging fitting date. On the morning of the fitting the fitter called prior, arrived promptly, lovely guy, was in and out very quickly but very professiona... See more

Rated 5 out of 5 stars

Easy to arrange a free quote for my conservatory. Competitive price compared to 2 other companies that gave me quotes. Perfect fit shutters were ordered and ready within 3 weeks. Fitted perfectly and... See more

Rated 5 out of 5 stars

The blinds were very good price compared to other companies and fitted on a date that was good for me. Little problem with the stitching but called up and came out next day and fitted the replacement... See more


Company details

  1. Blinds shop

Written by the company

Liverpool's #1 windows blinds company supplying fitted roller, vertical, venetian, wooden and electric blinds. Take advantage of our limited time offer of '7 Blinds from £99' before it's too late. Quality products, unbeatable service, affordable prices... Book in your free quote today!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

756 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 15% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(756)

139 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am delighted with this company

I am delighted with this company! From start to finish everything was so quick and easy. The staff are so personable and efficient, the quality and price of my blinds were amazing. I would 100% reccomend .

16 August 2026
Unprompted review
Rated 5 out of 5 stars

Returning Customer

We have recently chose Hannah’s blind for the 3rd time, always excellent service. Friendly staff came out to measure up and fit the blinds each time and delivery/fitting was a lot quicker that expected. Great value also.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing customer service

Absolutely amazing customer service, from ordering to installation, going around our time frames, ordering everything over the phone and then receiving exactly what was ordered, I would highly recommend Hannah’s blinds, the finished product is stunning so thank you again for your professionalism

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from arranging the measurement through to fitting
Staff friendly and efficient
Fitting really good and easy completed quickly
Blinds are well made and appear good quality and the cost was reasonable
Overall very impressed and have referred friends and family

27 August 2026
Unprompted review
Rated 5 out of 5 stars

It’s the second time I’ve used Hannah’s…

It’s the second time I’ve used Hannah’s blinds the service is excellent from the person who measured and quoted price , the lady confirming order and calling to arrange fitting , and the person fitting the blinds , all were excellent , prompt and courteous, if you want great value and excellent service give them a call !!

21 August 2026
Unprompted review
Rated 1 out of 5 stars

Very unprofessional

I will not recommend this company or use them again. The measurer seemed fine at the time, he explained there would be a small gap either side of the blinds. He showed me the gap and explained it would be half as a bit each side. I asked him a number of times did he think it would look ok, and he said yes, so I ordered the blind. When the fitter arrived, it was 4cm out each side and looked ridiculous. When discussed with the boss, his response was he trusts his fitter, if I misunderstood that’s on me, his fitter did tell me there was a gap, what do I want him to do as they’ve bought the blind on my say so, as a company they’ve done all that they can, I need to make a decision as his fitter has been at my house a while, he told the fitter to check if it looked ok outside and asked if I was putting up curtains. Customer service was none existent. He did mellow marginally when I said so you’re not bothered with customer service then. He didn’t even suggest an alternative. Definitely put me off using this company.

3 August 2026
Unprompted review
Rated 2 out of 5 stars

Blinds are great as are the fitters! Shame about the office staff

The blinds are great as are the fitters!! - its just a shame about the office staff unfortunately.

We have had all of the blinds in our house done by them and are happy with the produxt. However the office staff and thier service are unprofessional particularly when calling to book for quote or installation and on occasion have been rude.

On one phone call they called me and continued on a conversation between themselves in the office for quite a while whilst I repeatedly said hello after answering the call. They finally responded to me (apparently i had to wait on the line for them to finish gossiping) and appeared as though the whole call was an inconvenience to have to talk to a customer to confirm installation date - despite them calling me!
In particular Jackie is rude and has a unprofessional manner and poor customers service skillset.

1 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look