Hanson Electrical and Kitchens Reviews 757

A very good experience of ordering a new kitchen. Stress free, seamless. They came and measured and drew a plan. Lots of choice. No pressure. Good quality units made in the UK at reasonable prices. Knowledgeable, obliging staff. Would highly recommend Hansons for electrical appliances and kitchens.

I ordered a CDA CCA7SI Canopy Hood.
I received a CDA CCA52SI Canopy Hood, which is a completely different size.

This was after paying for DHL delivery to London.

Disappointing.

Update 4 January: Hanson Electrical got in touch and offered ways to minimize the inconvenience. Apart from getting the wrong product they have been responsive and easy to deal with. Based on their positive response (albeit late) I have corrected my rating. Despite my issues in this particular case, I would not hesitate to buy from Hanson again.

We have used Hanson before and always find the service excellent. On this occasion there was an issue with the delivery date but once the team were notified the issue was acknowledged and immediately rectified and the delivery/ installation team were punctual, efficient and very polite. I would definitely recommend them.

Easy to order on line. Then received phone call advising delivery approx time on date requested. Received another phone call 20mins b4 delivery. Lads who delivered were very courteous and respectful. Would definitely recommend this company

Always great customer service and delivery. All staff helpful and delivery drivers always polite and helpful.

Great service from a local company. Ordered on Sunday, delivered on Tuesday.

Good, fast service by Hanson Electrical. Delivery men very good. On unpacking the fridge freezer they pointed out to me some damage on the fridge door. This was reported to Hanson Electrical and I was told that they would arrange with Beko to have the door replaced.
However, there has been a bit of a delay in getting the part and I am still waiting for the replacement.

Delivery drivers were so helpful with unpacking our new fridge which was fantastic as I'm registered disabled

Perfect transaction. Next day delivery.

Needed an oven fast. Ordered and delivered next day. Delivery lads were very polite and delivered oven to where I needed it. Many thanks.

Delivered at stated time. Polite delivery men. Highly recommended

We ordered a fridge freezer at 3:00 P.M. on a Sunday and it came at 10:00 A.M. the very next morning. The men who came were extremely pleasant and friendly. They quickly installed the fridge freezer and took our old one away and removed all the packaging. We were so impressed with the efficiency and customer service of Hanson Electrical. We have not used Hanson Electrical before, but we will buy all our electrical appliances from them in the future.

Easy to order online, received phone call to confirm delivery date and time and answered all queries. Very friendly and helpful. Delivery was on time as scheduled

Ordered Friday, delivered Saturday. Perfect thank you

Best price and excellent service and happy to support a local independent retailer that is smashing it out of the park!!

I purchased a small fridge to replace one that was no longer working, for my parents who are in their mid 80's. They were concerned as neither of them can lift anything heavy. Hanson's rang me as soon as I had mentioned this on the order, and reassured me that the delivery men would do everything. This was the case and my parents were not only pleased with their new fridge, but delighted with the way it was delivered etc.

We visited the Willerby Rd store today at 2.45 to look at washing machines we were approached by a sales man told him just looking after the 3rd time of approach he started saying bosch have a deal on we told him we weren't interested in that make at which point he became very confrontational saying that hover were very tinny and that he couldn't show us anything else so after a quick look at another washing machine we left only to order the one we wanted from AO won't be giving them our custom