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Hansons Auctioneers Reviews 

1,162
•
TrustScore 4.5 out of 5

4.5

Auction house
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Review summary

Created with AI, based on recent reviews

Evaluating 942 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly approach, making interactions pleasant and informative. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of the overall process, from initial valuation to auction results. Reviewers are particularly impressed with the accurate valuations and the good value for money received, often exceeding expectations. However, some customers expressed dissatisfaction with the product outcomes, noting that items sometimes sold for less than expected or estimated, and that commission fees were considered high. A few other people also felt that communication regarding auction times and unsold items could be improved, and there were occasional reports of items being misplaced or mishandled.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, friendliness,... See more

Service

Reviewers highlight positive aspects of service, with many praising the professional, friendly, and efficient... See more

Product

Consumers have mixed experiences regarding product handling and descriptions. Some reviewers report issues... See more

Price

People report ambiguous experiences with price, with some customers achieving the quoted or even better... See more

Value for money

Clients share positive opinions on value for money, with many expressing satisfaction that their items sold... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Clearing my late mother's house threw up lots of bits not wanted by the family. We took several items along to Hansons who were both polite and honest about the likelihood of the items being desired.... See more

Rated 5 out of 5 stars

This is the third (fourth?) time I have purchased from Hansons (from the Derby, Richmond and Banbury branches) and all deliver a consistently top class performance in all the required areas for purc... See more

Rated 5 out of 5 stars

I had my item valued by Hanson’s representative. I did not feel pressurised to sell. I accepted the valuation and a reserve was put on my sale item. At Auction my item made a good amount over the re... See more

Rated 5 out of 5 stars

From first meeting your staff at Kings Croft Hotel, we have had excellent service and have been kept fully informed of all the procedures relating to the auction process. We also were able to view... See more

Company details

  1. #15 of 20 best companies in Auction house
  2. #12 of 12 best companies in Art & Antiques
  3. #5 of 9 best companies in Car Auction
  4. #103 of 135 best companies in Collectibles Shop
  5. #14 of 18 best companies in Online auction services
  6. #101 of 201 best companies in Online marketplace

About Hansons Auctioneers

Written by the company

Hansons Auctioneers Reviews: Discover Why Clients Trust Hansons Again and Again

Because Every Object Has a Story to Tell....

At Hansons, we don’t just auction items - we bring history to life, one treasured object at a time. Whether you’re clearing a collection, finding a new home for a family heirloom, or bidding on a piece that speaks to your soul, we’re here to make every moment meaningful.

CH-with-Bonaparte-Bees-4 GET A VALUATION With over 20 years of experience and a growing network of twelve auction centres across the UK, Hansons is proud to serve sellers and buyers from all walks of life — from seasoned collectors to first-time auction-goers. Our expert valuers treat every object with care and curiosity, searching for the story behind the surface.

Clients return again and again not just for our expertise, but for the personal touch we bring to each and every lot. We’ve helped uncover forgotten fortunes in lofts, reunited families with long-lost heirlooms, and sent teddy bears and vintage Rolexes on journeys around the globe.

What makes Hansons special?
It’s the theatre of the saleroom, the thrill of the chase, and the joy of discovery — all wrapped into a process that’s welcoming, professional, and refreshingly human. Our dedicated team handles everything from free valuations and house visits to international bidding via HansonsLive, our global online platform.

From antique books and showbiz memorabilia to gold coins and fine art, we celebrate the quirky, the valuable, and the deeply sentimental. Because we know that behind every item is a memory waiting to be shared.

So whether you’re letting go, searching for something special, or simply love the excitement of the auction, come and be part of the Hansons story. Discover why thousands trust us with their treasures, and why many call us not just auctioneers, but storytellers, too. GET A VALUATION UPCOMING AUCTIONS NATIONWIDE LOCATIONS

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1k reviews

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Replied to 77% of negative reviews

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4.5

All reviews

(1,162)

794 reviews in the last 12 months

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Rated 4 out of 5 stars

WELL RUN PROFESSIONAL ORGANISATION

I found Hansons a well run professional organisation with friendly and helpful staff. The only thing that stopped me giving them 5 stars was that I found they were a bit slow in paying out compared with another firm of auctioneers I have used.

14 April 2026
Rated 4 out of 5 stars

Good communication & professional staff.

Took my items to Newark who transferred them to the auction. We were kept in touch and notified prior to & after the auction. Any issue we had was dealt with quickly by email so Good communication & professional staff.

6 May 2026
Rated 5 out of 5 stars

A professional service from beginning to end.

A professional service from beginning to end.
They really did take care of every aspect for me.

From the initial meeting and valuation,photographing and cataloguing the items ready for auction.

They kept me upto date at all times and answered my emails in a polite and prompt manner.

I was very happy with the results and must say that for the service given the fees are truly well earned.


2 April 2026
Rated 4 out of 5 stars

Selling with Hansons

systematic approach throughout auction selling process, from valuation to receipt of money due.
communication kept me informed, though a little unsure about some ongoing information as process new to me. I would feel confident to trust Hansons again if needed

13 May 2026

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