HAPPY EASY GO Reviews 772

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Your Gurgaon office closed long time before.your company shutdown by cheating customers. Reference to enclosed e-air ticket. many times tried to login your web site but not getting OPT to proce... See more

Rated 1 out of 5 stars

This travel agency does not refund any money to anyone that’s their first priority .But they do embezzle everyone they can,again their priority. Be it hotel booking or flight ticket or anything else.... See more

Company replied

Rated 1 out of 5 stars

This site is completely fake. They're claiming a refund of 45 days, but they're not providing any. We're calling customer service now, but call isn't answering. They're not responding.  It's been... See more

Rated 1 out of 5 stars

Worst company. They are fraud makers and not refunding the amount. 10th of july i did the hotel booking but as per hotel team they are not received any confirmation from Happy Easy Go side. Poor manag... See more

Company replied

Company details

  1. Travel agent

Written by the company

Happy Easy Go is an India Based Online Travel Agency which providing Flight Tickets with Lowest Airfare. Book now and Save your Wallet today on our official website!


Contact info

1.3

Bad

TrustScore 1.5 out of 5

772 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst company

Worst company. They are fraud makers and not refunding the amount of 18000. Last april i did the booking and cancelled in pandemic but still not refunded the amount. Shameless management and shameless customer care. Why these people are into business? Logonko thangneka ka kaam kar rahe hain ye company

5 July 2021
Unprompted review
HAPPY EASY GO logo

Reply from HAPPY EASY GO

Dear Mr. Kanjwani,

We are sorry to hear about your experience and inconvenience caused to you.

You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.

Thank you for your time.

Thanks,
Team Happyeasygo.

Rated 5 out of 5 stars

Amazing booking experience

Amazing booking experience . Got my tickets booked through them . Got the best deal and got a huge discount on my flight booking .. :)

Also i referred my husband and got

HappyEasyGo made me Happy :)

5 July 2021
Unprompted review
HAPPY EASY GO logo

Reply from HAPPY EASY GO

Hi Agrima,

We're glad to see that you like our services and rated us with 5 stars. Your feedback means a lot to us and it always motivates us to provide better services to our valuable customers.

Thanks,
Team Happyeasygo.

Rated 1 out of 5 stars

WORST EXPERIENCE #UNHAPPYEASYGO

bad experience. they wont provide any refund even if the airlines provide the full refund. please dont fall to these fraudsters.
#UNHAPPYEASYGO

5 July 2021
Unprompted review
HAPPY EASY GO logo

Reply from HAPPY EASY GO

Dear Athul,

We are sorry to hear about your experience and inconvenience caused to you.

You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.

Thank you for your time.

Thanks,
Team Happyeasygo.

Rated 1 out of 5 stars

Fraudsters

Fraudsters. They cheat with refund money. I am struggling to get refund from 6 months after airline credited them money. No escalation or any one is serious. Even if you get 1000 rupee cheaper don't buy. If you buy you will experience calling them 1000 times for refund. Worst company ever without any ethics

15 June 2021
Unprompted review
HAPPY EASY GO logo

Reply from HAPPY EASY GO

Hi,

We are sorry to hear about your experience and inconvenience caused to you.

You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.

Thank you for your time.

Thanks,
Team Happyeasygo.

Rated 1 out of 5 stars

Cheater, Fraud, Gov. should banned

HEG( Happy easy go), the company should be banned.
The poor management, careless management, no rules.

In single word, if you booked a ticket from here, you did a big mistake.

Its more than 120 days, they did not refund my money(9000)

14 June 2021
Unprompted review
HAPPY EASY GO logo

Reply from HAPPY EASY GO

Dear Ravi,

We are sorry to hear about your experience and inconvenience caused to you.

You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.

Thank you for your time.

Thanks,
Team Happyeasygo.

Rated 1 out of 5 stars

Worst company

Worst company. They are fraud makers and not refunding the amount of 18000. Last april i did the booking and cancelled in pandemic but still not refunded the amount. Shameless management and shameless customer care. Why these people are into business? Logonko thangneka ka kaam kar rahe hain ye company

13 June 2021
Unprompted review
HAPPY EASY GO logo

Reply from HAPPY EASY GO

Dear Sunil,

We are sorry to hear about your experience and inconvenience caused to you.

You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.

Thank you for your time.

Thanks,
Team Happyeasygo.

Rated 1 out of 5 stars

Cheater.

Cheater.. They are... Totally fraud.. Beware..

13 June 2021
Unprompted review
HAPPY EASY GO logo

Reply from HAPPY EASY GO

Dear Mr. Hasan,

We are sorry to hear about your experience and inconvenience caused to you.

You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.

Thank you for your time.

Thanks,
Team Happyeasygo.

Rated 1 out of 5 stars

no refund

this website is such a scam. do not ever again try booking in this app because my flight got cancelled so I applied for refund and that was cancelled due to a very poor reason. there is no CONTACT NUMBER to even contact its just mail ID and they dont respond. such a bad experience. just want everybody to know be aware of the website which you are booking in.

10 June 2021
Unprompted review
HAPPY EASY GO logo

Reply from HAPPY EASY GO

Dear Mr. Dhanapal,

We are sorry to hear about your experience and inconvenience caused to you.

You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.

Thank you for your time.

Thanks,
Team Happyeasygo.

Rated 1 out of 5 stars

Really a worst airline agent...

Really a worst airline agent.... Its have been six months over. Still I have not received my amount (approx. Rs.13000). Airline (Spice jet) already refunded to Happy Easy Go. But this agent is a fraud and cheater. Every time replying Keep your patience. We are closely working with airlines. I complaint to Cyber cell crime department against them. Lets see whether I will get back my amount or not

9 June 2021
Unprompted review
HAPPY EASY GO logo

Reply from HAPPY EASY GO

Dear Koushik,

We are sorry to hear about your experience and inconvenience caused to you.

You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.

Thank you for your time.

Thanks,
Team Happyeasygo.

Rated 1 out of 5 stars

WORST

WORST. NEVER RECOMMENDED.
FAKE SERVICE PROVIDER TO FETCH THE MONEY.
In name of support - Reply as - "Sorry we can't help you, do it yourself."
In case of refund from the airline- take full money and not giving back and suddenly you see change your account details without knowing you.

2 June 2021
Unprompted review
HAPPY EASY GO logo

Reply from HAPPY EASY GO

Dear Veer,

We are sorry to hear about your experience and inconvenience caused to you.

You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.

Thank you for your time.

Thanks,
Team Happyeasygo.

Rated 1 out of 5 stars

Had booked a flight last year

Had booked a flight last year. Due to covid it was cancelled. The ticket amount was refunded to Happy easy go by the air services. Its been a year and we have not received the refund till now. Pathetic customer service.No proper update .no revert from the team.

1 June 2021
Unprompted review
HAPPY EASY GO logo

Reply from HAPPY EASY GO

Hi Geethu,

We are sorry to hear about your experience and inconvenience caused to you.

You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.

Thank you for your time.

Thanks,
Team Happyeasygo.

Rated 1 out of 5 stars

Extremely disappointing experience

Extremely disappointing experience. Though they really offer the low price but if you want refund than it will be delayed for very significant period of time and you will have to keep on following

You can judge the HEG services by their reply below which has been made just after 7 MONTHS !!!!

30 May 2021
Unprompted review
HAPPY EASY GO logo

Reply from HAPPY EASY GO

Hi Mr. Karnani,

We are sorry to hear about your experience and inconvenience caused to you.

You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.

Thank you for your time.

Thanks,
Team Happyeasygo.

Rated 1 out of 5 stars

Very poor customer service regarding…

Very poor customer service regarding refund. They are not refund easily. It's name should be Sadly Hardly Go.

30 May 2021
Unprompted review
HAPPY EASY GO logo

Reply from HAPPY EASY GO

Dear Mr. Kumar,

We are sorry to hear about your experience and inconvenience caused to you.

You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.

Thank you for your time.

Thanks,
Team Happyeasygo.

Rated 1 out of 5 stars

Don't book the ticket.They hold the…

Don't book the ticket.They hold the refund amount of customer for 35 to 40 days after receiving it from airline and deduct more and more amount from customers refund.

I never recommend this Happy easy go.

They are fraud.

Out of 13000/-.I only got 666/-.
What a joke they are doing with there customer.

29 May 2021
Unprompted review
HAPPY EASY GO logo

Reply from HAPPY EASY GO

Dear Mr. Srivastava,

We are sorry to hear about your experience and inconvenience caused to you.

You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.

Thank you for your time.

Thanks,
Team Happyeasygo.

Rated 1 out of 5 stars

we booked a ticket through happy Easy…

we booked a ticket through happy Easy Go for Indian Airlines. Due to pandemic, the flight could not operate. I approached Indian Airlines, who processed refund and confirmed to me through email. Now This happy Easy Go company are not refunding my money despite rigorous follow up since last one year.
Now we are finally files a case in consumer court and also filing criminal case for cheating I am a lawyer and not going to spare these people. I will see that these cheaters are arrested by police and produced in Mumbai court.
I will teach them a lesson and see that in future no innocent people become victim of heir modes operandi.

25 May 2021
Unprompted review
HAPPY EASY GO logo

Reply from HAPPY EASY GO

Hi Satish,

We are sorry to hear about your experience and inconvenience caused to you.

You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.

Thank you for your time.

Thanks,
Team Happyeasygo.

Rated 1 out of 5 stars

FRAUD FRAUD FRAUD

25 May 2021
Unprompted review
HAPPY EASY GO logo

Reply from HAPPY EASY GO

Hi Mukesh,

We are sorry to hear about your experience and inconvenience caused to you.

You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.

Thank you for your time.

Thanks,
Team Happyeasygo.

Rated 1 out of 5 stars

Never EVER

Never. Never ever.
Do not go for cheaper tickets from this company. trust me, God forbid you have to cancel you will never get your refund.

Stay Away and stay safe

24 May 2021
Unprompted review
HAPPY EASY GO logo

Reply from HAPPY EASY GO

Hi Shrey,

We are sorry to hear about your experience and inconvenience caused to you.

You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.

Thank you for your time.

Thanks,
Team Happyeasygo.

Rated 1 out of 5 stars

They have f*****d my hardly earned…

They have f*****d my hardly earned 29000.
Raste ka maal saste me wali company h. Bhai mat karana ticket nahi to khoon k aansoo rona padega.

23 May 2021
Unprompted review
HAPPY EASY GO logo

Reply from HAPPY EASY GO

Hi Mr. Singh,

We are sorry to hear about your experience and inconvenience caused to you.

You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.

Thank you for your time.

Thanks,
Team Happyeasygo.

Rated 1 out of 5 stars

I booked the flight from Amritsar to…

I booked the flight from Amritsar to Kannur on 29th and flight got cancelled due to covid pandemic however the refund is completed by the airline to the happy easy go and amount is not yet credit to my account. I suggest people to not book through this web site and refund policies are terrible. I'm planning to approach consumer court.

23 May 2021
Unprompted review
HAPPY EASY GO logo

Reply from HAPPY EASY GO

Hi Mr. Joseph,

We are sorry to hear about your experience and inconvenience caused to you.

You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.

Thank you for your time.

Thanks,
Team Happyeasygo.

Rated 1 out of 5 stars

Happy Easy Go FRAUD

Happy Easy Go

FRAUD TRAVEL AGENCY
NEVER BOOK TICKETS HERE
they won't give u refund in case of cancellation.Book some where else.

18 May 2021
Unprompted review
HAPPY EASY GO logo

Reply from HAPPY EASY GO

Hi Jatin,

We are sorry to hear about your experience and inconvenience caused to you.

You can send us an email at customerdelight@happyeasygo.com from your registered email address along with the Booking / Order no and share your concern and we will look into this.

Thank you for your time.

Thanks,
Team Happyeasygo.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look