Happy Gringo Travel Reviews 567

Fabricio has been marvelous to work with. Kind, helpful and patient. Professional and knowledgeable.

Working with Jacky was great.

GabyLu responded almost immediately to my enquiry and worked with our time difference to ensure I was contacted exactly when I asked to be. She was helpful, knowledgeable and worked to find me the perfect 2-day trip to the Cloud Forest to enhance my upcoming break. She has also sent hotel recommendations for other parts of my trip that I am looking into. A smooth process from start to finish.

Our planning guide made it easy and reviewed our options. He pointed out some pitfalls that we had not known.

Booking process was so easy! Very prompt service with great communication. Helpful with suggestions appropriate to our needs.

We really appreciated the professionalism and efficiency of Jacky from the Happy Gringo team in planning our trip to the Galapagos! It's always a real pleasure to work with her. Thank you for everything!

We've now booked our honeymoon to the Galapagos via Happy Gringo thanks to the help of Jonathan. He has been very helpfull all a long of the booking, with great recommandations and has organised a wonderful plan for our trip in September. We are very much looking forward to it. Jonathan is very professionnal, speaks great english and knows his job very well with personal recommandations, he is also very responsive and has kept us informed all a long of the process. Thank you !

Jacky is extremely knowledgeable, flexible and timely in her responses. She even replies on her day off! She manages to find us exactly what I was looking for. This will be the trip of a lifetime for my nephew and a wonderful graduation gift.

We had an amazing day visiting Cotopaxi. Andries is a great guide. He was v helpful and encouraging as we made the walk up to the refuge on Cotopaxi, which is a challenging but so well worth doing. He gave us lots of information about the area. This is an excellent tour and one of the highlights of our Ecuador trip.

Jacky was friendly, professional, and knowledgeable. She shared good ideas for our private tour and offered various choices. She responded quickly to our questions and provided a lot of information.

We had such a great experience on the Galapagos trip we booked 10 years ago through Happy Gringo that we went back through them for our upcoming trip in December '25 to the Amazon rainforest trip in Ecuador. We generally don't use travel agencies but liked the fact that Happy Gringo works with 'local' providers that offer adventure experiences in South America and they know all the ins and outs. You get a lot of personal attention from knowledgable and friendly agents who will give you as much handholding that you need or want when planning a 'Trip of a Lifetime.' The process is seamless from booking through payment.

Gracias, Happy Gringo!

Quick response time, really nice and helpful throughout the process of booking everything, feels like you're dealing with a friend rather than a big company...

Absolutely incredible experience. I can’t fault the customer service at all! It was so easy to find my cruise with Jacky finding out all my different options. I’m already abroad and she was happy to connect via WhatsApp messaging. I feel she got me a fantastic deal on my cruise. Just brilliant!! Can’t wait to get on board now!

Really easy booking experience and good communication for Jacky through WhatsApp, which made things a lot easier as I was travelling around while trying to book the trip.

We have booked our lifelong dream trip to Galapagos with assistance from Dave at Happy Gringo and he has been a pleasure to deal with from the start. Normally I am a hands on, do it myself trip planner, but for Galapgos I was overwhelmed and didn't know where to start. I also wanted to ensure I was dealing with Ministry of Tourism certified companies and was unsure how to verify this independently. Dave has taken all the stress away in planning trip, booked every detail including hotels, inter-island transfers (flights and ferries), tours and our yacht trip. He offered us several options to customize our trip, staying within our budget range, and always provided excellent and timely responses. He answered all of our questions as they came up (and I was probably a bit of a pest at times with my constant inquiries!). We will definitely recommend Happy Gringo to others and hope to use them again in the future! Thank-you so much Dave and Happy Gringo!! Sharon L., Toronto, Canada

Very profesional, responsive, constructive, assertive. Great experience.

Jacky with Happy Gringo was prompt and booked the last minute reservations we wanted

Great service and experience

Responsive, helpful, good customer experience