HappyKido Reviews 546

I ordered four sleep tunnels from Happy Kido, two of which (in khaki) were perfect and exactly what I expected based on a previous purchase. However, the two blue ones were far too loose and didn’t function as advertised — they didn’t provide the calming pressure effect at all.

I’ve been trying to return and exchange the faulty ones for over three months now. At first, there was some email contact, but for the past few weeks I haven’t received any response at all. I’ve sent multiple messages but no reply.

It’s very disappointing, especially given the price and the fact that these products are targeted at children who need reliable and well-functioning solutions. I had high hopes based on my previous experience, but the lack of customer service is unacceptable.

I hope this review helps others and that Happy Kido will take this feedback seriously and improve their communication and support.

Super, my boy sleeps a lot better now

I like my new sleep tunnel a lot. It’s calming. I don’t always sleep under it the whole night every night, but use it when reading in bed before sleep and it‘s relaxing. It still smells a little like new fabric after the first wash (better than strong smell when opening it though), hopefully it will get better with another wash.

Shipping to Germany was very fast, thank you! I was glad to find alternative to Amazon that ships here.

Another feedback: I feel like there was a lot of packaging. I will re-use the bags the sheets came in, but I didn’t need them inside another plastic carry sack. I will try to find another use, but it would be better for the environment without.

Correcte opvolging, communicatie en levering.

We bought a swing from Happy Kido which was in general fine but the fabric is very warm so our son got very sweaty after a few minutes in the swing. He didn’t wanted to get in there any longer so I wrote after two days trying it that I want to return the swing. We did only install it temporarily so the installment kit
is still originally packed. They only answered my first email kindly asking about the installing situation. After that I did not get any response and it has been one week now. They do not anwer my question how I can return the swing and get my money back. Very frustrating.

Received order quickly, but it wasn't what I expected. Returning the item was really easy and friendly; great service!