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Hardcloud Reviews 

223
•
TrustScore 2.5 out of 5

2.3

Shopping & Fashion
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Rated 1 out of 5 stars

Avoid this company at all costs, I've been messed around by this company of tricksters. I recently purchased Etnies skate shoes, Joslin & on receipt/inspection they have minor defects. I've ask... See more

Rated 1 out of 5 stars

I have not received my products yet, but was asked to give a review. It’s been long enough for me that I forgot I placed an order until Hardcloud emailed me about how I liked there service.

Company replied

Rated 1 out of 5 stars

Delivery took ages and in the end I didn’t received the shoe which were advertised in the picture. Also, the customer service team never got back to me - very poor experience and misleading for custom... See more

Rated 5 out of 5 stars

First class service. Postage quicker than stated. Best price on internet. Good customer communication throughout and to top it all a superb free gift. Not just a mini freebie that goes straight in the... See more

Company details

  1. Shopping & Fashion

Written by the company

We offer an eclectic mix of niche brands and exclusive lines from the more established players in the surf, skate and street clothing market. Brands include Element, Volcom, Stance through to more core brands like Reef. We aim to be your one and only site to visit. Enjoy! We promise to offer you 3 things; great product, great prices and great customer service. We have a dedicated team working behind the scenes. Our product buyers are constantly looking for newest brands (for the fashion conscious buyer) and those must have wardrobe essentials. We’ve worked hard to bring you product you can’t buy everywhere else, we search high and low to find new stuff that’ll make you feel good. For constant reassurance we offer you a price promise. We know you can shop around, you might even find some of the stuff cheaper elsewhere! No problem, we’ll match any price you can find on like for like product. We really do pride ourselves on our customer service and want you to be 100% happy with your experience. We are always here to listen and offer advice should you need it. If you have a question, don’t hesitate to get in touch.

Contact info

2.3

Poor

TrustScore 2.5 out of 5

223 reviews

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2.3

All reviews

(223)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great customer service and quality products

Hardcloud were the only ones stocking the products I desperately wanted, and after reading reviews here I bought from them for the first time. Great customer service (I just wanted to check when my delivery would arrive and they responded really promptly), quick delivery and quality products. Would definitely recommend.

4 December 2018
Unprompted review
Rated 5 out of 5 stars

Class

Cool products that always get delivered quickly. Cheers guy's

15 November 2018
Unprompted review
Rated 3 out of 5 stars

Delivery was good however product...

Delivery was good however product didn’t come in the best condition some dense and one product was different from advertised.

12 October 2018
Unprompted review
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Reply from Hardcloud

Hi- thanks for your review. We apologise for the issue which you have had with your order. Should you wish to return either/both items purchased, feel free to get in touch with us anytime and we will be able to provide replacement items, or a refund.

Kind regards
Hardcloud

Rated 5 out of 5 stars

Excellent Customer Service

Thank you, I accidentally ended up ordering 3 of the same item but your customer service team was super quick to correct my mistake and immediately refunded me. A very nice helpful man! my order arrived really quickly thank you

22 September 2018
Unprompted review
Rated 5 out of 5 stars

Great

Product arrived swiftly. Great service.

6 September 2018
Unprompted review

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