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Hardisty Estate Agents Reviews 750

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 298 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitudes, making interactions pleasant and productive. The service provided is often described as excellent, with many appreciating the personalized approach and efficiency, especially during complex processes. Reviewers frequently highlight the quick response times and constant communication, ensuring they are always kept informed and supported. However, some people were dissatisfied with poor communication, experiencing delays in responses and a lack of updates on progress. A few other people also had concerns regarding the approach of a staff member and noted a change in their demeanor when a policy was declined.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as helpful, professional, and communicative... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's helpfulness and excellent... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick and efficient... See more

Customer communications

Reviewers highlight positive aspects of contact, with many customers praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been very happy with the service provided, initially by Ben and Luke, then progressed by Lehila. Lehila kept in touch with me, buyers and solicitors throughout the process, which was complicate... See more

Company replied

Rated 5 out of 5 stars

As a first time buyer things can be very overwhelming and confusing especially if things arent going to plan. Ben who was helping us through was so patient with us and explained everything step by ste... See more

Company replied

Rated 5 out of 5 stars

Very professional agents, particularly Lehila who went above and beyond to work with my agents in progressing sale when my buyers were on the brink of pulling out. Can't thank you enough. Would defini... See more

Company replied

Rated 5 out of 5 stars

As first time buyers the whole process was very smooth. Jack was very personable and responsive straight from the outset. From showing us around the house, to getting our offer accepted, to guiding us... See more

Company replied


Company details

  1. Estate Agent

About Hardisty Estate Agents

Written by the company


Hardisty has been helping people move across Yorkshire for over 30 years. Our local team offers clear advice, honest communication and exceptional results. We combine deep area knowledge with a friendly, personal service, making every step of your move feel simple and stress-free. Our staff live and work locally, understand the market inside out and are passionate about property and people. Whether you’re selling or buying, Hardisty ensures you feel supported, informed and confident from start to finish.

Contact info

4.9

Excellent

TrustScore 5 out of 5

750 reviews

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Rated 5 out of 5 stars

Excellent Service

Hardisty have been excellent while selling our home. Communication has been clear and thorough and everyone we have spoken to, from Kat at the valuation stage to Roxy who managed our sale have been great. Roxy took the time to explain everything to us, and friendly, approachable and knowledgeable throughout, she really made the process much easier. Would definitely use Hardisty again.

4 June 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the review Chloe, we're glad we were able to provide such a consistent service that helped ease the process for you and also appreciate the recommendation - Roxy, Kat and The Hardisty Team

Rated 5 out of 5 stars

Amazing experience with Roxy

Amazing experience with Roxy. Friendly, helpful, and always quick to respond. She made everything easy and helped us every step of the way. Highly recommend.

27 May 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the review Jimena, it's always nice to hear when the hard work is appreciated and helps make the process easier- Roxy

Rated 5 out of 5 stars

first time buyer

As a first time buyer things can be very overwhelming and confusing especially if things arent going to plan. Ben who was helping us through was so patient with us and explained everything step by step and made sure we always knew to contact him if we have any queries. Overall made the process that bit less stressful

2 June 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for the review and your kind words Sharon – I’m glad we got there in the end. I look forward to seeing your sale progress from here - Ben

Rated 5 out of 5 stars

Chloe at Horsforth was brilliant

I recently purchased a house through Hardisty, and Chloe in the Horsforth Branch was amazing, she chased up my useless solicitors all the time and really pushed things along for everyone involved. She is a credit to the company

29 May 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for your kind review, I’m so pleased I was able to support in chasing your solicitors and pushing the sale through to completion. All the best in your new home - Chloe

Rated 5 out of 5 stars

We have just completed on the sale of a…


We have just completed on the sale of a house through Hardisty’s and the whole process has been seamless. From the valuation by Kat, negotiations by Ben and progressing by Lehila, the team have been friendly and professional and we have been consistently updated every step of the process. This is the second time I have used Hardisty and would have no hesitation at all in recommending them.

28 May 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you, Wendy, we're so pleased that you were happy with the entire process. Your trust in us for the second time means a lot, we will always be here to help - Lehila & Team

Rated 5 out of 5 stars

Ben Crowther, incredible service

We recently had a very smooth, and professional journey of sale with Ben Crowther

Ben initially answered our inquiry of a property for sale with Hardisty

Immediately we were really happy to correspond with Ben, feeling confident and comfortable with his communication and professional advice

We felt confident that Ben would work hard with the sale of our property and the property we are purchasing, which lead us to sell our property with Hardisty

Ben has always been contactable and quick to corresponded

Thank you for everything

11 April 2026
Unprompted review
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Reply from Hardisty Estate Agents

We are so pleased to hear about your smooth and professional journey with us. It's wonderful to know our communication and advice made you feel confident and comfortable throughout the process. Thank you for your kind words.

Rated 5 out of 5 stars

Jack Barry has been excellent

Jack Barry has been excellent. He has consistently given me feedback on viewings at our property, and now we have accepted an offer. Very pleased with the service.

28 May 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the kind words ben, pleasure working with you and good luck with your search! - Jack

Rated 5 out of 5 stars

Working with Hardisty on the purchase of my first property

It was great to work with Hardisty on the purchase of my first property. The sales team were very accommodating of my requests for extra viewings and helpful throughout. Of particularly note was the after sales service received from Lehila Owen on the completions team who kept on top of the process despite it being very lengthy. Thank you to all at Hardisty, I would highly recommend!

22 May 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for sharing your experience, Zoe. I'm really pleased you felt my support made a difference in the lengthy process. Wishing you all the best in your new home - Lehila

Rated 5 out of 5 stars

I would like to thank Ben for all his…

I would like to thank Ben for all his help with selling my house, by firstly explaining the process to keeping me updated of the progression of the sell. I look forward to lehila taking over for the final part of the property sale

27 May 2026
Unprompted review
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Reply from Hardisty Estate Agents

We're so glad to hear our team provided excellent support throughout your house sale. We appreciate your kind words and look forward to assisting with the final steps.

Rated 5 out of 5 stars

Great staff

The staff, in particular Jack Barry have been really fast and detailed in the information they have delivered, as well as really moving the early stages of the purchasing of a property on quickly.

27 May 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the write up Matty, glad we secured you your first home - Jack

Rated 5 out of 5 stars

5 Star Service - Roxy & Hardisty

Roxy thank you so so much for all your help in selling our property! We was actually on the market last year with another agency and got no viewings and within 10 days Roxy has done viewings and sold our property, I’d really recommend Roxy & Hardisty when either choosing to buy a house or sell. Roxy was so lovely to speak to and kept us updated at all times. Roxy and Hardisty have done more for us than the other agents could ever and we would highly recommend! Thank you Roxy & Hardisty x

20 May 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for your amazing review. We’re absolutely delighted to hear that Roxy was able to help secure a sale for your property so quickly after your previous experience elsewhere.

It’s wonderful to know that her communication, dedication, and proactive approach made such a positive difference throughout the process. Keeping our clients updated and supported every step of the way is something we pride ourselves on, so your feedback means a great deal to both Roxy and the wider Hardisty team.

Thank you again for your recommendation and for trusting Hardisty with the sale of your home. We wish you all the very best for the future.

Rated 5 out of 5 stars

Chloe was excellent

Chloe was excellent. Kept me up to date on the process and was always willing to sort out anything in what was a long drawn out sale. I would certainly recommend using her for the sale of property in the area.

19 May 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for your review David. I’m so pleased I was able to keep you updated throughout the sale of your property. It definitely wasn’t a quick and easy sale, but we got there in the end!! Take care, Chloe

Rated 5 out of 5 stars

No waiting around!

I recently purchased a house that was being marketed by Hardisty. The viewing was promptly arranged and done by someone who was knowledgable about the area, and enthusiastic about the house (a stark contrast to some other agents), I made an offer and received a call back a few hours later from Jack Barry with the offer accepted. I then had documents to send and checks to go through and Jack was super quick in replying at each stage and confirmed everything, exactly what you want when something like this is at stake. Highly recommended.

19 May 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for taking the time to leave such a fantastic review. We’re delighted to hear that your experience purchasing your new home through Hardisty was such a positive one from start to finish.

It’s wonderful to know that the viewing process stood out to you and that the enthusiasm and local knowledge provided made a real difference. We’re especially pleased to hear your kind comments about Jack Barry and the support he provided throughout the offer and sales progression process. Buying a home can be a stressful time, so it’s great to know that his quick communication and efficiency helped give you confidence every step of the way.

We truly appreciate your recommendation and wish you every happiness in your new home.

Rated 5 out of 5 stars

Fantastic experience from beginning to…

Fantastic experience from beginning to completion. Communication was clear and consistent throughout. Lehila was very proffessional; I really appreciated all the support she provided during the process.

8 May 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for such a kind review Letty, it was a pleasure to work with you and I hope you love your new home! – Lehila

Rated 5 out of 5 stars

Professional and communicative service

Our experience with Hardisty was very positive overall. Lehila was especially helpful during the after-sales process, keeping us informed throughout and always being responsive as we worked towards completion.

24 April 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for the lovely words Stuart, wish you all the best in your new home! You know where we are in future – Lehila

Rated 5 out of 5 stars

Jack Barry was very good

Jack Barry was very good. He kept me informed every step of the way. Would recommend this estate agents.

8 May 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for your lovely feedback. We’re delighted to hear that Jack Barry kept you informed throughout the process and provided such a positive experience. Clear communication is something we really value, so it’s wonderful to know this stood out to you. We truly appreciate your recommendation and thank you for choosing Linley & Simpson.

Rated 5 out of 5 stars

Professional

Jack Berry who we met was very professional and pleasant to deal with.

31 March 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for your kind review. We’re so pleased to hear that Jack Berry was professional and pleasant to deal with throughout your experience. We’ll be sure to pass your lovely feedback on to him. Thank you again for taking the time to leave a review.

Rated 5 out of 5 stars

Roxy was absolutely amazing throughout…

Roxy was absolutely amazing throughout the entire process of buying our first home, super responsive and always so friendly and happy to help. Went above and beyond what you would expect from the sellers estate agent and during what is inevitably a stressful time this made all the difference to us.

Everyone we spoke with at Hardisty’s was great and for these reasons if we came to sell we would absolutely go with them

1 May 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for your lovely review, Rhi. It was such a pleasure helping you through the process of buying your first home! I’m so pleased I could help make things a little less stressful and support you along the way. I’ll be sure to pass your comments on to the rest of the team too. Wishing you lots of happiness in your new home! Roxy

Rated 5 out of 5 stars

A very professional and caring service

As soon as our offer on a flat had been accepted, Chloe introduced herself as our key contact person . Throughout the process Chloe communicated regularly with our solicitors and kept us updated of progress. She ensured that any queries were dealt with promptly and efficiently. Our flat purchase went smoothly and was dealt with in a caring and professional manner . Thank you

5 May 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for such a lovely a review Helen. I’m really pleased I was able to support you through the process and get the purchase over the line for you. All the best, Chloe

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