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Hardisty Estate Agents Reviews 

768
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their outstanding helpfulness, welcoming friendliness, and rapid, consistent responsiveness throughout property sales and purchases. People deeply appreciate the clear communication, expert guidance, and reliable professional support provided by the entire team during every single stage of the journey. However, some people mentioned that managing complex property chains and dealing with tricky legal processes could occasionally bring unexpected delays and personal frustrations. Consumers also noted that coordinating communications smoothly with various external parties like solicitors sometimes required a significant amount of extra persistence to keep transactions moving.

What people talk about most

Staff

Customers report extremely positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Users describe positive interactions with service, highlighting a smooth, professional, and well-managed... See more

Customer service

Customers consistently note positive experiences with customer service, praising the proactive approach and... See more

Response time

People report positive experiences with response times, noting that staff are consistently quick to answer... See more

Customer communications

Consumers find contact to be positive, highlighting approachable and helpful representatives throughout the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chloe Harrison dealt with our sale which ended up going very smoothly. After the sale was agreed, Chloe remained very proactive on our behalf, (far more so than our conveyancing solicitor!) Sh... See more

Company replied

Rated 5 out of 5 stars

This house chain was a nightmare with my first time buyers making multiple visits, inspections and their solicitors making enquiries as late as week 14. Roxy was brilliant at keeping everyone in the l... See more

Company replied

Rated 5 out of 5 stars

Chloe was incredible throughout the entire process. She kept me updated every step of the way, which really helped put my mind at ease. I was very anxious, but Chloe was always reassuring, patient, an... See more

Company replied

Rated 5 out of 5 stars

As first time buyers the whole process was very smooth. Jack was very personable and responsive straight from the outset. From showing us around the house, to getting our offer accepted, to guiding us... See more

Company replied


Company details

  1. Estate Agent

About Hardisty Estate Agents

Written by the company


Hardisty has been helping people move across Yorkshire for over 30 years. Our local team offers clear advice, honest communication and exceptional results. We combine deep area knowledge with a friendly, personal service, making every step of your move feel simple and stress-free. Our staff live and work locally, understand the market inside out and are passionate about property and people. Whether you’re selling or buying, Hardisty ensures you feel supported, informed and confident from start to finish.

Contact info

4.9

Excellent

TrustScore 5 out of 5

768 reviews

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4.9

All reviews

(768)

249 reviews in the last 12 months

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Rated 5 out of 5 stars

Jack Barry.

The young man dealing with our sale and purchase was Jack Barry. He was friendly, professional and nothing was too much trouble for him. Thank you Jack.

5 May 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the kind words Steven, glad we secured you a sale and purchase all in one!

Rated 5 out of 5 stars

Very professional and helpful service

Very professional and helpful service. The team were found the right buyer for my property and kept me updated all the way through the process. Highly recommended and great to deal with.

5 May 2026
Unprompted review
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Reply from Hardisty Estate Agents

We're happy to hear that you had a positive experience! It's great to know that we found the right buyer for your property and kept you informed. Thank you for recommending us!

Rated 5 out of 5 stars

House purchase

We recently purchased our property through hardisty & our estate agent was Roxanne. She was always kind & helpful as well as quick to answer queries and help us through the process. 5/5

1 May 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks so much for the lovely review James! I’m so pleased you felt supported and I wish you all the best in your new home.
- Roxy

Rated 5 out of 5 stars

Faultless service in every way.

Faultless service in every way.

5 May 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the review, Graham, we're so glad the team at Ilkley could provide such a good service! Best of luck for the future - The Hardisty Team

Rated 5 out of 5 stars

Concierge service

From start to finish, the team at Hardisty kept me informed, provided advice, and assurances at each different step of the sale process. The handovers between different team members were seamless and always personalised. In three words: professional, personal, proficient service. Thank you to everyone involved in the sale process, from the evaluation through to completion.

5 May 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for the review Alejandro, so glad the hard work at Skipton shone through all the stages and helped the process flow smoothly - The Hardisty Team

Rated 5 out of 5 stars

I had a fantastic experience working…

I had a fantastic experience working with Jack and Lehila, we couldn’t recommend them highly enough.

They managed to sell my property within just one day, which exceeded all expectations. From start to finish, they were proactive, professional, and clearly knew exactly how to position the property to generate immediate interest.

Communication was excellent throughout — always responsive, straightforward, and on top of everything. Selling property can often be stressful, but Jack and Lehila made the process feel smooth and well managed.

If you’re looking for someone who gets results and genuinely knows what they’re doing, I’d highly recommend Jack and Lehila

Thanks again for all your help!

1 May 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for the lovely review Matt, that really means a lot to us. It was a pleasure working with you, and I’m so glad we achieved such a great result so quickly. Jack and I really appreciate your trust in us. Here if you need anything in future! – Lehila and Jack

Rated 5 out of 5 stars

Ben was great helped us buy our first…

Ben at Leeds Hardisty was great, helped us buy our first home. We could contact him whenever with questions and updates nothing was too much trouble. The process has been smooth and we feel in the right hands moving forward processing our house buy.

30 April 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for your kind words, that really means a lot. It’s been a pleasure helping you secure your first home, and I’m glad you’ve felt supported throughout the process – Ben

Rated 5 out of 5 stars

Good communication from the team at…

Good communication from the team at Hardisty Skipton. We have bought a lovely home in the area and Lucy made the viewings easy and friendly. Thank you

30 April 2026
Unprompted review
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Reply from Hardisty Estate Agents

We're happy to hear that the viewings were easy and friendly, and that you found a lovely home. Thank you for your positive feedback and kind words.

Rated 5 out of 5 stars

The whole team at Hardisty have been…

The whole team at Hardisty have been great during our buying process. Due to the property being empty we ended up having about 4 viewings which was never a problem. Special thanks to Lehila who was very professional, prompt to respond, and brilliant at communicating between all parties to ensure a smooth transaction

28 April 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for such a kind review Rosie, you were a pleasure to work with! Wishing you all the happiness for the future and in your new home – Lehila

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt updates and constant updates and communication left you feeling confident all matters would be dealt with professionally and promptly - and they were.

23 April 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks so much for the review Austin, glad we could meet expectations and get the transaction through - The Hardisty Team

Rated 5 out of 5 stars

Excellent communication and support

Hardisty took over the sale of our onward house in the middle of the process and as a result we had much more clarity about what was going on. In particular, we would like to thank Chloe for her hard work on the sale. She is professional, calm, efficient, and friendly. Her comms were spot on and really helped us during difficult points in the chain. Thank you!

22 April 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for your kind review. I’m so pleased that I was able to assist in the purchase of your property and support you through to completion. I wish you all the best in your new home.
- Chloe

Rated 5 out of 5 stars

First time buyers

We have just bought our first house through Hardisty. Roxanne was very helpful throughout and made the process of first time buyers as smooth as possible.

20 April 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for the review! I’m very pleased I could make the process easier for you. All the best, Roxy

Rated 5 out of 5 stars

My experience was very smooth

My experience was very smooth. Jack was great in getting a sale sorted and then Roxy in particular was very communicative and helpful!

13 April 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks Matt, for the lovely review. We’re very pleased we could assist in selling your property! Roxy & Jack

Rated 5 out of 5 stars

I have just purchased my first property…

I have just purchased my first property through Hardisty, and the service was excellent. From my first viewing to collecting the keys, the process was efficient, and I always felt supported, which, as a first-time buyer, was incredibly helpful.

A particular shoutout to Roxy, she consistently kept me updated on how the purchase was progressing and was very approachable when answering my many questions.

27 March 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for the lovely review, Will. I’m very pleased everything went well for you, especially when it’s your first time. All the best - Roxy

Rated 5 out of 5 stars

Roxanne and Luke were really efficient

Roxanne was really efficient, helpful and proactive. She made the buying process very straightforward. Thank you to her and Luke for their help.

4 April 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks Charlotte, it's really nice to hear we were a help! Best of luck with the new house! - Roxy and Luke

Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with the mortgage adviser, Mark James, despite the estate agent Hardisty being excellent throughout.

Hardisty were professional, helpful, and made the property side of things smooth and stress-free. Unfortunately, the same cannot be said for the mortgage adviser.

Mark James came across as unprofessional and felt pressured by him , particularly when trying to push a life insurance policy that I decided to take out with another provider . When I declined the policy he sourced, his attitude changed noticeably. He made inappropriate comments such as “you’ve wasted my time” and “now I won’t get paid,” which I found both rude and unacceptable.

I would happily recommend Hardisty as an estate agent, but based on my experience, I would strongly advise caution when dealing with their in-house mortgage adviser.

6 February 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for the review Lydia,

I'm sorry you had this experience with one of our recommended mortgage advisors, it is something we have looked into internally and are looking to address

Despite that, I'm glad you could give such a positive review of our work as a team in here we are glad we could help make the process that bit easier for you.

We appreciate both the honest feedback and kind words about us and wish you the best of luck going forward in your new home!

Thanks, The Hardisty Team

Rated 5 out of 5 stars

Hardistys Estate agents …

I have used Hardistys both for previous property sales and lets. They have always provided a great professional service. We have just sold a property in Horsforth (after 2 previous buyers pulled out). I would like to especially thank Luke who has worked extremely hard for us from day one. Thank you.....and also Roxy who has kept us up to date with progression of sale without us having to chase. Communication and updates are key for sellers as it can be an incredibly stressful process and Hardisty have been great at this as well as the overall property sale service they provide.

31 March 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the review Irene! We're incredibly appreciative and glad you were happy with the service, even if it wasn't the smoothest sailing! Thanks again - Luke and Roxy

Rated 5 out of 5 stars

House Sale Horsforth Branch

House went on sale with Hardisty in January, over the process this was all very smooth, Ben and the team at the Horsforth Branch communicated well with us throughout the time the property was on the market and always positive, we had lots of viewing and had a buyer by end of March.

Thanks again Ben!

2 April 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for the review Danielle! I’m pleased to know you felt well supported throughout the process and I look forward to seeing things progress from here - Ben

Rated 5 out of 5 stars

Sale Completed

After what was a rather lengthy and drawn out process, we finally completed our Sale in March. Throughout the journey Roxy Lilley was first class, always available, attentive to try and assist where possible and effective to answer questions and share information where necessary. Thanks for all your help Roxy and it genuinely was a pleasure dealing with you. Simon

31 March 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for sharing your experience, Simon. I really appreciate your kind words - Roxy

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