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Hardisty Estate Agents Reviews 

766
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 284 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach throughout the process. Many people highlight the exceptional customer service, noting that team members are patient, reassuring, and knowledgeable. Reviewers frequently mention quick response times and clear communication, making the overall experience smooth and stress-free. The dedicated efforts of the staff often go above and beyond, ensuring customers feel informed and supported at every stage.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, helpfulness,... See more

Service

Customers consistently note positive experiences with service, describing it as professional, knowledgeable,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the excellent communication and... See more

Response time

Customers had positive experiences with response times, consistently praising the quick and efficient... See more

Customer communications

Clients share positive opinions on contact, highlighting that staff members served as excellent points of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This house chain was a nightmare with my first time buyers making multiple visits, inspections and their solicitors making enquiries as late as week 14. Roxy was brilliant at keeping everyone in the l... See more

Company replied

Rated 5 out of 5 stars

Chloe was incredible throughout the entire process. She kept me updated every step of the way, which really helped put my mind at ease. I was very anxious, but Chloe was always reassuring, patient, an... See more

Company replied

Rated 5 out of 5 stars

As first time buyers the whole process was very smooth. Jack was very personable and responsive straight from the outset. From showing us around the house, to getting our offer accepted, to guiding us... See more

Company replied

Rated 5 out of 5 stars

As a first time buyer things can be very overwhelming and confusing especially if things arent going to plan. Ben who was helping us through was so patient with us and explained everything step by ste... See more

Company replied


Company details

  1. Estate Agent

About Hardisty Estate Agents

Written by the company


Hardisty has been helping people move across Yorkshire for over 30 years. Our local team offers clear advice, honest communication and exceptional results. We combine deep area knowledge with a friendly, personal service, making every step of your move feel simple and stress-free. Our staff live and work locally, understand the market inside out and are passionate about property and people. Whether you’re selling or buying, Hardisty ensures you feel supported, informed and confident from start to finish.

Contact info

4.9

Excellent

TrustScore 5 out of 5

766 reviews

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4.9

All reviews

(766)

247 reviews in the last 12 months

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Rated 4 out of 5 stars

Good Communication throughout the process

I have just sold my house through Hardisty. It's always a stressful process, but Hardisty's communication was very good and kept me informed. Millie was excellent in the sale process, as was Chloe, who followed through from offer acceptance to completion.

26 June 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for this review.
 
I’m really pleased to hear that we were able to keep you well informed throughout what I know can be a stressful process. It was a pleasure to support you from offer acceptance through to completion, and I’m glad everything came together smoothly in the end.

Wishing you all the very best for the future, and thank you again for choosing Hardisty - Chloe and Millie

Rated 5 out of 5 stars

Really helpful throughout the buying…

Really helpful throughout the buying process. Super easy to get hold of them and a single point of contact for the property was a personal welcomed touch to the service. Jack was extremely approachable and a great contact between me and the seller.

23 June 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the review Adelle, I hope you love your first apartment! - Jack

Rated 5 out of 5 stars

Great Service

Roxanne was the sale progressor for my recently completed property sale. She was a lovely person to deal with as well as being highly professional and competent and kept me informed on progress of the sale of my property at all times. I would have no hesitation in recommending Hardisty's and Roxanne to anyone. Thank you !

19 June 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for the lovely review, Amanda! I’m so pleased you were happy with our services. We wish you all the best going forward! - Roxy

Rated 5 out of 5 stars

Very professional agents

Very professional agents, particularly Lehila who went above and beyond to work with my agents in progressing sale when my buyers were on the brink of pulling out. Can't thank you enough. Would definitely recommend this company.

1 June 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for your kind words, you were lovely to work with and I'm so glad we reached completion. All the best - Lehila

Rated 5 out of 5 stars

Superb service. Speedy and efficient.

We got an immediate viewing organised for the day after we first saw the property up for sale. The agents were easy to deal with, on time and quick to respond. We made an offer immediately after the viewing. Negotiations were handled quickly and efficiently by Luke. As soon as our offer was accepted Hardisty kept their word and didn’t allow any more viewings which allowed us peace of mind to proceed quickly to completion. Chloe was our liaison person between us and the vendors. She was amazing. Polite, efficient and understanding. All the things my own solicitor was not! I would highly recommend her and the whole estate agency of Hardisty. Just 6 weeks after the offer being accepted my daughter is now happily living in her first home with Gus the pup thanks to their efforts. Thank you Chloe!

12 June 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for your lovely review. It was an absolute pleasure helping you and your daughter through the purchase of her first home.
 
I'm delighted to hear that you were happy with the service provided by the team and that Luke and I were able to make the process as smooth and stress-free as possible. Buying a first home is such a special milestone, and I'm so pleased we could play a part in making it happen.
 
Thank you again for your recommendation and for trusting us to help with your move.- Chloe and Luke

Rated 5 out of 5 stars

Excellent service

The staff were all brilliant, special mention to Chloe who went above and beyond supporting us. Great job. Thank you

22 June 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for your kind review Kim. It wasn’t an easy sale, but I’m so pleased I was able to support you in getting it over the line - Chloe

Rated 5 out of 5 stars

Josh and the team at the Ilkley office…

Josh and the team at the Ilkley office were fantastic. The property had been in the market for a good while but once Josh took over they got the sale moving and were very helpful in getting us to exchange of contract stage despite some difficulties with the legal process. I can really recommend them if your selling in the Ilkley area

20 February 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you, Maggie, for your kind words and for taking the time to leave such a lovely review. It was a pleasure assisting you with the sale.

On behalf of the whole team in Ilkley, thank you for placing your trust in us. We wish you all the very best for the future. - Josh & the Ilkley Team

Rated 5 out of 5 stars

I have been very happy with the service…

I have been very happy with the service provided, initially by Ben and Luke, then progressed by Lehila. Lehila kept in touch with me, buyers and solicitors throughout the process, which was complicated by the fact that the first buyer dropped out at the last minute. Thank you, your help and support are much appreciated.

19 June 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for the review Gillian, It's really nice to hear how we helped simplify what can be a tricky process. Wishing you all the best for the future - Ben, Lehila, Luke and the rest of the Hardisty team

Rated 4 out of 5 stars

We recently sold our house in Horsforth…

We recently sold our house in Horsforth through Hardisty, and we were satisfied with the service we received. From the initial valuation through to completion, the team was professional, knowledgeable, and supportive throughout the entire process.

Thank you

4 May 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for the review Giulio, best of luck for the future - The Team at Hardisty

Rated 5 out of 5 stars

Professional service you can be confident in

We have received a very good level service from Hardisty and are pleased that we chose this estate agents over others. Our initial contact was with Kat who came to value our property, we appreciated her knowledge, professionalism and friendliness / warmth when visiting our home. We then worked with Ben Crowther once our property was on the market, he has been very communicative, has offered valuable professional advice and helped us achieve a sale within days.

17 June 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the review Lauren! It has been a pleasure helping you with your sale - Ben

Rated 5 out of 5 stars

Exceptional Support Throughout My Property Sale

I have been working with Roxanne Lilley (Roxy) throughout the initial stages of selling my property, and I couldn’t be happier with the service she has provided. Roxy is professional, efficient, knowledgeable, and genuinely customer-focused.

She kept in regular contact throughout the process, checking in with me frequently and providing detailed feedback after every viewing. Whenever I was unsure about any aspect of the sale, Roxy took the time to explain everything clearly and ensured I fully understood each step.

Her communication, dedication, and proactive approach made what can often be a stressful process feel much more manageable. Roxy is a real credit to the Hardisty Horsforth branch, and her exceptional service is one of the main reasons I am so pleased I chose Hardisty to sell my property.

Thank you again, Roxy, for all your help and support. I would highly recommend both Roxy and the Horsforth branch to anyone looking to buy or sell a property.

1 June 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for the review Jake, it's lovely to hear how we could help at each stage of the process and for the recommendation too, if you need anything at all in the future please let us know - Roxy

Rated 5 out of 5 stars

Great service

Great service, Chloe was amazing in how she helped complete this purchase so quickly.

12 June 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for your review, really pleased we managed to get the purchase over the line quickly for you. All the best, Chloe

Rated 5 out of 5 stars

Great experience so far as a seller

Great experience so far as a seller. Luke has been great throughout the process. Great communication and always willing to help. Thanks

11 June 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the review Ben, it was a pleasure and I'm glad we could get something secured for you - Luke

Rated 5 out of 5 stars

From the first point of contact with…

From the first point of contact with Joe, he has been extremely helpful and professional.
We would highly recommend his friendly and personable service.
Thank you

9 June 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for your review Stefano and for the recommendation best of luck with the future - Joe

Rated 5 out of 5 stars

The team at Hardisty were really…

The team at Hardisty were really helpful throughout the sale of our home from the initial discussion to ensuring our home was marketed well and the sale process. Lehila was particularly helpful, especially as we are overseas, in liaising between ourselves and our buyers to make sure the sale completed as smoothly as possible. I’d recommend Hardisty to my friends & family!

3 June 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the review Alisa, I really appreciate the kind words and recommendation. Best of luck for the future! - Lehila and the Hardisty Team

Rated 5 out of 5 stars

Ben has been looking after our house…

Ben has been looking after our house sale. He's been excellent and very responsive to calls and questions. Would recommend.

8 June 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks so much for the kind words, really appreciate it! It's been a pleasure helping with your sale and I look forward to seeing things progress from here - Ben

Rated 5 out of 5 stars

Excellent Service

Hardisty have been excellent while selling our home. Communication has been clear and thorough and everyone we have spoken to, from Kat at the valuation stage to Roxy who managed our sale have been great. Roxy took the time to explain everything to us, and friendly, approachable and knowledgeable throughout, she really made the process much easier. Would definitely use Hardisty again.

4 June 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the review Chloe, we're glad we were able to provide such a consistent service that helped ease the process for you and also appreciate the recommendation - Roxy, Kat and The Hardisty Team

Rated 5 out of 5 stars

first time buyer

As a first time buyer things can be very overwhelming and confusing especially if things arent going to plan. Ben who was helping us through was so patient with us and explained everything step by step and made sure we always knew to contact him if we have any queries. Overall made the process that bit less stressful

2 June 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for the review and your kind words Sharon – I’m glad we got there in the end. I look forward to seeing your sale progress from here - Ben

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