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Hardisty Estate Agents Reviews 

769
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their outstanding helpfulness, welcoming friendliness, and rapid, consistent responsiveness throughout property sales and purchases. People deeply appreciate the clear communication, expert guidance, and reliable professional support provided by the entire team during every single stage of the journey. However, some people mentioned that managing complex property chains and dealing with tricky legal processes could occasionally bring unexpected delays and personal frustrations. Consumers also noted that coordinating communications smoothly with various external parties like solicitors sometimes required a significant amount of extra persistence to keep transactions moving.

What people talk about most

Staff

Customers report extremely positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Users describe positive interactions with service, highlighting a smooth, professional, and well-managed... See more

Customer service

Customers consistently note positive experiences with customer service, praising the proactive approach and... See more

Response time

People report positive experiences with response times, noting that staff are consistently quick to answer... See more

Customer communications

Consumers find contact to be positive, highlighting approachable and helpful representatives throughout the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chloe Harrison dealt with our sale which ended up going very smoothly. After the sale was agreed, Chloe remained very proactive on our behalf, (far more so than our conveyancing solicitor!) Sh... See more

Company replied

Rated 5 out of 5 stars

This house chain was a nightmare with my first time buyers making multiple visits, inspections and their solicitors making enquiries as late as week 14. Roxy was brilliant at keeping everyone in the l... See more

Company replied

Rated 5 out of 5 stars

Chloe was incredible throughout the entire process. She kept me updated every step of the way, which really helped put my mind at ease. I was very anxious, but Chloe was always reassuring, patient, an... See more

Company replied

Rated 5 out of 5 stars

As first time buyers the whole process was very smooth. Jack was very personable and responsive straight from the outset. From showing us around the house, to getting our offer accepted, to guiding us... See more

Company replied


Company details

  1. Estate Agent

About Hardisty Estate Agents

Written by the company


Hardisty has been helping people move across Yorkshire for over 30 years. Our local team offers clear advice, honest communication and exceptional results. We combine deep area knowledge with a friendly, personal service, making every step of your move feel simple and stress-free. Our staff live and work locally, understand the market inside out and are passionate about property and people. Whether you’re selling or buying, Hardisty ensures you feel supported, informed and confident from start to finish.

Contact info

4.9

Excellent

TrustScore 5 out of 5

769 reviews

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4.9

All reviews

(769)

250 reviews in the last 12 months

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Rated 5 out of 5 stars

Roxanne of Hardisty was wonderful…

Roxanne of Hardisty was wonderful getting me all the information I needed in a very short time. She has coordinated the sale brilliantly with everyone in the chain. I sold my house within 2 weeks with Hardisty.

24 November 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for your kind words Adel, I’m very pleased we pushed your sale through so quickly. Wish you all the best, Roxy

Rated 5 out of 5 stars

I recently sold my property and…

I recently sold my property and purchased a new home through Hardisty and Co and I couldn’t be happier with the experience.

From the very beginning, the team was professional, knowledgeable, and incredibly supportive.
They kept me informed at every stage, answered all my questions promptly, and made what could have been a stressful process feel smooth and straightforward.
Their attention to detail and commitment to getting the best outcome for me was exceptional.

I highly recommend Roxy to anyone looking to buy or sell a property for great service

20 November 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for the lovely review Emma! I’m so happy we managed to get it through within 2 months of offer accepted. Have a nice Christmas in your new home! Roxy

Rated 5 out of 5 stars

Hardisty went above and beyond DAILY!!!

Hardisty have been fantastic from start to finish. From the moment Kat arrived for my valuation I knew I was in safe hands. Three valuations from 3 agents and I knew Kat was the right person to go with. The honesty, the personal approach and the knowledge of the area was second to none ! From that appt to photographs, to viewings, to progressing through to completion I was accompanied every step of the way from the Hardisty team. Unfortunately I had two fallen through sales but Paul was superb from the moment he picked up the phone to me with the first offer. When unexpected things happen in the process of buying a house. Paul explained the action plan and it worked out very well every time we made a change. Paul without fail called every week with updates and as the property was vacant Kat checked the property bi-weekly if not weekly. The whole team went above and beyond and I wasn’t just another customer to obtain commission from. I was a client, guided, supported and respected. I cannot thank the team enough from Luke, Georgina, Brooke and all other team members that took my phone calls were amazing. Oh and to also point out if you got this far. Their fees were highly competitive. Yippeee I have completed the sale of my beloved home and the next owner can make their own memories behind what was my front door. 🙏❤️🙏

14 November 2025
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Reply from Hardisty Estate Agents

Thank you so much for your review. I’m truly grateful you chose Hardisty, and it means a great deal to hear how supported you felt throughout the entire journey - Paul and the team!

Rated 5 out of 5 stars

Fabulous service from Roxy at Hardisty

Fabulous communication and service from the team at Horsforth. Roxy handled our purchase and was supportive and professional throughout, particularly in communicating with our solicitor to move things along quickly. The service we received alleviated many of our worries during this stressful time. Thank you Roxy!

6 November 2025
Unprompted review
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Reply from Hardisty Estate Agents

I really appreciate the lovely review, Ruth! Thank you so much for your kind words, and I’m very pleased it all went through in the end. All the best, Roxy

Rated 5 out of 5 stars

Joe L was amazing in helping answer all…

Joe L was amazing in helping answer all of our questions and organise our house purchase, he communicated clearly via both phone and email and went above and beyond to get hold of the seller to pass on our offer when we were in a rush to get this across.

He has been so helpful further to our offer being accepted and has provided all the information we have needed, being clear and concise- as first time buyers he has really put us at ease and made our next steps clear x

13 November 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for your wonderful review. We’re delighted to hear that Joe L was able to guide you through your house purchase and make the process clear and stress-free, especially as first-time buyers.

We’ll be sure to pass on your kind words to him, he’ll be thrilled to know he made such a positive difference! Congratulations on your new home, and we wish you all the best settling in.

Rated 5 out of 5 stars

We had an excellent experience with Hardisty

We had an excellent experience with Hardisty, Brooke and Luke were so good during the sale process, always available and efficient. Once the offer was accepted Roxy took the process to completion, we were very happy with her as well. Many thanks toall the team!

10 November 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for the kind words Victoria, I'm so glad we could help. You know where we are in the future! - Roxy, Luke and the rest of the Hardisty Team

Rated 5 out of 5 stars

Buying a property via the Horsforth branch

I recently bought a property via the Horsforth branch of Hardisty, and they were excellent throughout the process, especially the Sales Progressor, Lehila Owen, who kept me regularly up-to-date and was incredibly helpful. It took some of the stress out of things, and I really appreciated Hardisty's mediation between myself and the seller. Hardisty also worked very efficiently with my solicitor to iron out a few bumps in the road. I would highly recommend them if you're buying a house in Leeds or the surrounding area .

6 November 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for the kind review Matt. You were great to work with! All the best for the future and in your new home - Lehila

Rated 4 out of 5 stars

Would recommend the team at Hardisty & Co.

The team at Hardisty are all very good . Lehila guided me through the sale with ease and negotiated my sale with no real problems along the way, the viewings were regular and updated daily .

I would certainly recommend Lehila and Hardisty & Co.

17 October 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for the lovely review and recommendation Ann, the team and I really appreciate it - Lehila

Rated 5 out of 5 stars

Paul Jennings from Hardisty was superb…

Paul Jennings from Hardisty was superb throughout the sale and hugely supportive during a stressful process. I cannot recommend Hardisty highly enough, the whole team have been completely professional, effective efficient and prompt in all things. Everything you would want an Estate Agent to be. Thankyou so much Danny Jack Paul and Luke !

31 October 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much Susan for the review. I’m really happy that we managed to get everything over the line in the end. All the best for the future. Paul

Rated 5 out of 5 stars

Full marks!

Thank you to Jack at Hardisty who kept me splendidly informed during the process of selling my property. We have now 'sold' stc and I look forward now to 'working' with his colleague Lehila. Full marks!

6 November 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for such a kind review Stephen, you're in good hands with Lehila. All the best - Jack

Rated 5 out of 5 stars

Really helpful as a first-time buyer

It started with Luke who was really helpful in sorting viewings at several properties listed with Hardisty, then the initial offer.

Once accepted, I was passed onto Roxy. She was excellent with keeping me updated with the chain and what was happening, as well as chasing solicitors to get things moving. It may have taken a while but Roxy's persistence helped to get things over the line.

31 October 2025
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Reply from Hardisty Estate Agents

We really appreciate the lovely review Matthew, and your kind words. We wish you all the best for your future, Roxy & Luke

Rated 5 out of 5 stars

Jack's & Hardisty

Jack's been great with us, helping us buy our first home.

Really good communication, very helpful and straightforward.

5 November 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the review Will, all the best - Jack

Rated 5 out of 5 stars

Fantastic estate agents.

Jack and the team have been fantastic!
Highly recommend if you're selling your property.
I would definitely use them again given the chance.
Thank you for your hard work and professional service.

5 November 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the review Leigh, all the best - Jack

Rated 5 out of 5 stars

The team at Hardisty are very good but…

The team at Hardisty are very good but it was Jack who guided me through the sale with ease and negotiation my sale with no complications, the viewings where regular and updates daily .

I would certainly recommend Jack and Hardisty

Much appreciated

Glenn

4 November 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the kind words Glenn, it was a pleasure working with you! - Jack

Rated 5 out of 5 stars

Downsizing at 80!

Moving house is definitely a most stressful experience, especially at 80, but I have nothing but praise for Hardisty. They made the selling part of the process as easy and comfortable as possible . The photos were beautiful and the house realistically priced so it was sold within days. From then on I felt really supported by the excellent staff who were always there for me. Thank you Hardisty and Co!

1 October 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for your kind words. We’re so pleased we could make your move a little easier and support you throughout the sale — from everyone at Hardisty & Co!

Rated 5 out of 5 stars

Very impressed with Lehila Owen in her…

Very impressed with Lehila Owen in her commitment to getting my flat sale across the line. Thank you so much for putting up with some awful solicitors on both sides and regularly chasing us all down to get the sale completed. I'd also like to thank Georgina Carroll for her proactive approach in dealing with a last minute flood (!) in the property.

29 September 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for the review, it was certainly extremely difficult, I'm so glad our resilience paid off eventually. Thank you for trusting us with the sale, we wish you all the best - Lehila & Georgina

Rated 5 out of 5 stars

Jack Barry was brilliant all the way…

Jack Barry was brilliant all the way through what turned out to be a long process. He kept us informed and up to date at all times meaning I never had to worry about chasing for updates. Great service all round.

27 October 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for your kind feedback! We’re delighted to hear that Jack provided consistent support throughout the process and kept you fully informed. We’ll be sure to pass on your praise — he’ll be thrilled!

Rated 5 out of 5 stars

Great experience!

I had the best experience with purchasing my home through Hardisty. I dealt with Brooke initially and then my purchase was passed to Roxanne. Both were absolutely incredible from start to finish. They made what’s a very stressful and anxious time a much much more pleasant experience. I would like to thank all the staff at Hardisty for the work they put in. I will be forever grateful.

22 October 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for your lovely words Luke! It truly means a lot to hear that you had such a positive experience with us. It was a real pleasure helping you through your home purchase, and I’m so glad we could make the process a little smoother for you. I’ll be sure to pass your kind feedback on to Brooke and the rest of the Hardisty team. Wishing you all the happiness in your new home!

Rated 5 out of 5 stars

Incredible estate agents

Incredible estate agents - can't recommend highly enough. We felt well supported from the very first call to enquire about a valuation, had a speedy sale due to great marketing, and whenever we had an issue with another part of the chain or solicitors the team at Hardisty were fabulous in helping resolve. Specific thanks to Kat, Luke, Brooke, Georgina and Roxy.

17 October 2025
Unprompted review
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Reply from Hardisty Estate Agents

Amazing to hear you had such a great experience! Thanks for trusting Hardisty with your sale - The Team

Rated 5 out of 5 stars

Excellent house purchase experience

Roxy was my point of contact through to completion for my house purchase and I’m not sure I would have got through it without her! I had a few issues with my sale (not through Hardisty) and Roxy was incredibly helpful and supportive throughout the whole thing. She was always available to talk and also kept me up to date with everything regarding my purchase to make sure everything ran as smoothly as possible in some difficult circumstances. Couldn’t recommend Roxy and Hardisty enough - thank you!

20 October 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for your lovely review Karen! It was an absolute pleasure helping you through your purchase, and I’m so glad I could support you along the way — especially with the tricky parts of your sale. I’m thrilled everything came together in the end, and I hope you’re really happy in your new home. Wishing you all the very best for the future!

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