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Hardisty Estate Agents Reviews 

769
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their outstanding helpfulness, welcoming friendliness, and rapid, consistent responsiveness throughout property sales and purchases. People deeply appreciate the clear communication, expert guidance, and reliable professional support provided by the entire team during every single stage of the journey. However, some people mentioned that managing complex property chains and dealing with tricky legal processes could occasionally bring unexpected delays and personal frustrations. Consumers also noted that coordinating communications smoothly with various external parties like solicitors sometimes required a significant amount of extra persistence to keep transactions moving.

What people talk about most

Staff

Customers report extremely positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Users describe positive interactions with service, highlighting a smooth, professional, and well-managed... See more

Customer service

Customers consistently note positive experiences with customer service, praising the proactive approach and... See more

Response time

People report positive experiences with response times, noting that staff are consistently quick to answer... See more

Customer communications

Consumers find contact to be positive, highlighting approachable and helpful representatives throughout the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chloe Harrison dealt with our sale which ended up going very smoothly. After the sale was agreed, Chloe remained very proactive on our behalf, (far more so than our conveyancing solicitor!) Sh... See more

Company replied

Rated 5 out of 5 stars

This house chain was a nightmare with my first time buyers making multiple visits, inspections and their solicitors making enquiries as late as week 14. Roxy was brilliant at keeping everyone in the l... See more

Company replied

Rated 5 out of 5 stars

Chloe was incredible throughout the entire process. She kept me updated every step of the way, which really helped put my mind at ease. I was very anxious, but Chloe was always reassuring, patient, an... See more

Company replied

Rated 5 out of 5 stars

As first time buyers the whole process was very smooth. Jack was very personable and responsive straight from the outset. From showing us around the house, to getting our offer accepted, to guiding us... See more

Company replied


Company details

  1. Estate Agent

About Hardisty Estate Agents

Written by the company


Hardisty has been helping people move across Yorkshire for over 30 years. Our local team offers clear advice, honest communication and exceptional results. We combine deep area knowledge with a friendly, personal service, making every step of your move feel simple and stress-free. Our staff live and work locally, understand the market inside out and are passionate about property and people. Whether you’re selling or buying, Hardisty ensures you feel supported, informed and confident from start to finish.

Contact info

4.9

Excellent

TrustScore 5 out of 5

769 reviews

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4.9

All reviews

(769)

249 reviews in the last 12 months

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Rated 5 out of 5 stars

We’ve just sold our house with Hardisty…

We’ve just sold our house with Hardisty in Horsforth and they have been amazing from start to finish. The whole team are knowledgeable and always happy to help. We couldn’t have asked for more from our Sales Negotiator, Luke. He kept us informed every step of the way and responded to any queries promptly. Selling a house can be a stressful time but Luke and the team at Hardisty have really made it all feel easier and friendlier and we would highly recommend them.

16 December 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much Michelle, it was a pleasure to help you both sell your home and I'm glad we could help it feel that bit calmer! Have a lovely Christmas. - Luke and the Hardisty team

Rated 5 out of 5 stars

All good so far

Not yet completed but the process with Hardisty so far has been smooth. Their communication (particularly from Jack Barry) has been efficient and they are willing to go the extra mile to help us out. Would recommend based on our experience so far.

16 December 2025
Unprompted review
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Reply from Hardisty Estate Agents

It’s been an absolute pleasure dealing with you and Ellie, all the best and have a great Christmas – Jack

Rated 5 out of 5 stars

Lehila, fantastic sales progressor

The sheer effort of Lehila, one of the sales progressors at the Horsforth branch was phenomenal. We were in the middle of a chain of 6 ( and one sale also had to purchases). There were delays and issues along the way but throughout Lehila's professionalism shone. She worked tirelessly to get the completion across the line keeping in touch with other agents, our buyer and solicitors . All in all Lehila was amazing!

We'd also like to say how fantastic Jack, our Sales advisor was who was always on hand with expert advice to guide us.

Hardisty Horsforth were fantastic throughout and we'd highly recommend them!

15 December 2025
Unprompted review
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Reply from Hardisty Estate Agents

We loved working with you too Sarah! We’re so pleased everything completed just in time for Christmas. Thank you so much for your kind words, Jack and I really appreciate them. You already know that if you need help with anything in the future, we’re always here. Thank you again, and Merry Christmas - Lehila & Jack

Rated 5 out of 5 stars

Sales Progression from the best

Having just gone through a house purchase and sale I can honestly say that having Lehila and the team at Hardisty help navigate the progression was an absolute dream.
Lehila, from the start gave an impeccable service to us. She checked in weekly without fail, helped liaise with the vendor and also chased the solicitors and other parties in the chain.
We were so grateful to have her on board and would not think twice to using Hardisty again (which I hope I won’t need for a long time!), or to recommend to family and friends.
Professional, reliable, empathetic and supportive throughout.
Thankyou

27 November 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for your recommendation and your lovely feedback, it’s genuinely appreciated by myself and the team. Wishing you all the very best in the future, and please don’t hesitate to get in touch if you ever need anything! - Lehila

Rated 5 out of 5 stars

Lehlia was so amazingly helpful…

Lehlia was so amazingly helpful throughout the whole process of selling my house. It's a stressful thing to go through but she made it so much easier and was always available to answer my questions.

16 December 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for such a kind review, it was lovely to work with you - Lehila

Rated 5 out of 5 stars

We recently completed on our house…

We recently completed on our house sale. Hardisty have been excellent throughout the whole process. Luke and Roxy in particular were excellent as our negotiator and sales progressor. They were always available, very polite abs knowledgeable and always had us as customers at the forefront of any decisions.
Hardisty and the great team meant we completed with 12 weeks and everything went very smoothly.
Thank you once again!

12 December 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for your lovely review, Campbell. It was a pleasure working with you, and we’re delighted everything went smoothly from start to finish. Thank you for trusting Hardisty and our team — we wish you all the very best. Roxy and Luke

Rated 5 out of 5 stars

A great experience

We purchased our property a few weeks ago through Hardisty and couldn't recommend them enough! We had Roxy as our sales progressor and she was great, she was always polite, responded to us in a timely manner and was happy to answer any questions we had. The whole team at the Horsforth branch were brilliant from start to finish. Thank you Roxy and the rest of the Hardisty team, hope you all have a lovely Christmas! 😊

21 November 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for your lovely review, Jess! It was a pleasure helping you with your purchase, and I’m really pleased you had such a positive experience. I’ll be sure to pass your kind words on to the rest of the team. Wishing you all the best in your new home and a very lovely Christmas! - Roxy

Rated 5 out of 5 stars

Very easy sales process so far

Very easy sales process so far. Jack at Horsforth has been very communicative and always quick to respond. All communications have been clear and helpful with all the relevant info explained succinctly and right people put in touch. Thank you for making the process stress-free!

10 December 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the kind words Vanessa, glad we secured you your first home! - Jack and the rest of the team

Rated 5 out of 5 stars

After renting houses for almost thirty…

After renting houses for almost thirty years, we finally found a place we wanted to call home. But buying a house is very different and much more complex - we quickly found ourselves being somewhat overwhelmed with everything! That’s when we realised how lucky we were to be buying through Phil and the team at Hardisty. We were lost and they helped us to find our way by recommending a great surveyor, connected us with a terrific solicitor, and always being available to give us much needed support and guidance along the way. Thanks again, Phil and everyone at Hardisty for helping us to find our first and forever home.

26 November 2025
Unprompted review
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Reply from Hardisty Estate Agents

Hi Ian, 
Thanks so much for the lovely review! 😊
It means a lot that we could make the whole buying process feel a bit less stressful. We know it can be a maze at times, so we’re thrilled the recommendations and support along the way helped you.
Wishing you all the best as you settle into your new home — here’s to it being your first and forever one!
Thanks again for choosing us!
— The Hardisty Prestige Team

Rated 5 out of 5 stars

I can’t recommend the team at Hardisty…

I can’t recommend the team at Hardisty enough.
I’d chosen Hardisty to sell my Mum’s house after visiting a number estate agents on New Road Side and was struck by the team in the Hardisty office. I really felt that I wanted prospective buyers for the house to feel the same way.
I wasn’t disappointed.
The house sold relatively quickly but then probity and managing the chain took a while before completion.
Roxy was invaluable in helping to keep things on track and actually helped manage both the chain and solicitors at our end.
We had lots of queries to sort from folks in the chain and Roxy communicated efficiently and was always measured and tolerant.

Thank you so much.

21 November 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for your wonderful review. It was a pleasure supporting you through the sale of your mum’s home, especially with the trickier parts of the chain. I’m really glad I could help keep everything moving and communicate clearly throughout. We truly appreciate you choosing Hardisty, and I’m always here if you need anything in the future.

Rated 5 out of 5 stars

Brilliant service

It has been an absolute pleasure dealing with all the staff at Hardisty and Co when I have liaised with them on my son's behalf.
Special shout out to Jack Barry who has been invaluable in his help and has kept us informed every step of the way and has always followed up on our queries. Jack was very professional, courteous, knowledgeable and cheerful whenever we have spoken.
Thank you

4 December 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thanks you so much for the lovely words, I'm glad we found your son his first home - Jack

Rated 5 out of 5 stars

We recently purchased a property…

We recently purchased a property through Hardisty & Co, Roxanne was our main contact and always kept us up to date with the status of the purchase. Roxanne was always on hand to help with any enquires and provided an excellent service! Thankyou :)

28 November 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thanks so much for the review Robyn! It was a pleasure to help and I wish you all the best in your new home. Have a lovely Christmas! Roxy

Rated 5 out of 5 stars

Made it happen!

The team at Hardisty Prestige, although not our agents, made it happen. There were times when it looked like it would not due to a complicated chain but Phil and Josh were always available and always on it! Massive thanks for getting us over the line!

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service & quick sale

Not the best time of year to put a property on the market but had plenty of viewings, all accompanied by the agents due to work and other commitments, and sold in just over a week. Great communication from Jack who gave feedback after each viewing.

1 December 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the kind words, Karen, glad we secured a sale and your onwards purchase so quickly - Jack

Rated 5 out of 5 stars

Hardisty have done a great job selling my Mums house.…

Hardisty have done a great job selling my Mums home in Horsforth. The team I have dealt with, primarily Jack, Ben and Mollie have acted in a very professional but friendly way and have always been quick to respond to any questions. Also impressive is their follow up and insightful feedback on accompanied viewings, and the provision of excellent marketing photographs. I would recommend Hardisty to anyone in need of a great estate agent.

1 December 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the kind review Jo, I’m glad we married up a buyer to a house I’m sure will be cherished - Jack

Rated 5 out of 5 stars

Great Support on our House Sale

The Hardisty team did a great job in getting the sale of our property over the line after a few false starts with some prospective buyers backing out.
When we did finally have some firm interest, discussions with Luke helped us achieve the best price for the property.
After the agreement of the sale, Lehila progressed the close out and was in touch on a regular basis to ensure we kept things moving forward and was very helpful with pushing the buyers solicitors who were not very responsive!
All in all, a positive experience & outcome to allow us to sell the house.
Thanks to the Team at Hardisty for getting things closed out.

27 November 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for the review John, I'm so glad we could help and make the process a bit easier for you and Dawn. It was a pleasure - Luke, Lehila and the rest of the team!

Rated 5 out of 5 stars

We found buying through Hardisty a very…

We found buying through Hardisty a very good experience, initially Brooke and then Lehila were on the ball with communication, very helpful with questions, chasing up solicitors etc.

Thanks
Nathan & Emma

21 November 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for the lovely words! You're more than welcome, have a lovely Christmas in your new home - Lehila

Rated 5 out of 5 stars

Good communication contact

Good communication contact. Regular updates welcomed and chased up parties when needed.

26 November 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for such a kind review, enjoy your new home! - Hardisty's

Rated 5 out of 5 stars

Expert care from Joe

Joe guided us through the house buying process expertly and with care from start to finish.

27 October 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for your lovely review. It was a real pleasure helping you through the buying process, and I’m glad to hear you felt well supported from start to finish. Wishing you all the very best in your new home. If you ever need anything in the future, you know where to find me!
- Joe

Rated 5 out of 5 stars

Great support throughout

Really grateful to everyone at Hardisty for their support throughout the process. Kat on the valuation side, Brooke on sales and Lehila on sales progression were all fantastic to deal with and really responsive throughout. Lehila also really helped to move things forward over several weeks during the sales process. Thanks to you all. Would highly recommend.

21 November 2025
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the kind words Rachel, it was far from easy but we made it! - Lehila & Team

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