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Hardisty Estate Agents Reviews 

768
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their outstanding helpfulness, welcoming friendliness, and rapid, consistent responsiveness throughout property sales and purchases. People deeply appreciate the clear communication, expert guidance, and reliable professional support provided by the entire team during every single stage of the journey. However, some people mentioned that managing complex property chains and dealing with tricky legal processes could occasionally bring unexpected delays and personal frustrations. Consumers also noted that coordinating communications smoothly with various external parties like solicitors sometimes required a significant amount of extra persistence to keep transactions moving.

What people talk about most

Staff

Customers report extremely positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Users describe positive interactions with service, highlighting a smooth, professional, and well-managed... See more

Customer service

Customers consistently note positive experiences with customer service, praising the proactive approach and... See more

Response time

People report positive experiences with response times, noting that staff are consistently quick to answer... See more

Customer communications

Consumers find contact to be positive, highlighting approachable and helpful representatives throughout the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Chloe Harrison dealt with our sale which ended up going very smoothly. After the sale was agreed, Chloe remained very proactive on our behalf, (far more so than our conveyancing solicitor!) Sh... See more

Company replied

Rated 5 out of 5 stars

This house chain was a nightmare with my first time buyers making multiple visits, inspections and their solicitors making enquiries as late as week 14. Roxy was brilliant at keeping everyone in the l... See more

Company replied

Rated 5 out of 5 stars

Chloe was incredible throughout the entire process. She kept me updated every step of the way, which really helped put my mind at ease. I was very anxious, but Chloe was always reassuring, patient, an... See more

Company replied

Rated 5 out of 5 stars

As first time buyers the whole process was very smooth. Jack was very personable and responsive straight from the outset. From showing us around the house, to getting our offer accepted, to guiding us... See more

Company replied


Company details

  1. Estate Agent

About Hardisty Estate Agents

Written by the company


Hardisty has been helping people move across Yorkshire for over 30 years. Our local team offers clear advice, honest communication and exceptional results. We combine deep area knowledge with a friendly, personal service, making every step of your move feel simple and stress-free. Our staff live and work locally, understand the market inside out and are passionate about property and people. Whether you’re selling or buying, Hardisty ensures you feel supported, informed and confident from start to finish.

Contact info

4.9

Excellent

TrustScore 5 out of 5

768 reviews

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4.9

All reviews

(768)

249 reviews in the last 12 months

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Rated 5 out of 5 stars

Roxy did a great job helping me sell my…

Roxy did a great job helping me sell my house in Leeds.

Communication was consistent throughout, and she kept me updated at each stage. She handled negotiations professionally, making the process feel straightforward and well managed.

I’d happily recommend Roxy to anyone looking to sell in Leeds.

31 March 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much, Ben! I’m really glad you felt supported and well-informed throughout the process. It was a pleasure helping you sell your home, and I truly appreciate your recommendation. All the best - Roxy

Rated 5 out of 5 stars

Katie Smith was excellent and gave us a…

Katie Smith was excellent and gave us a very good viewing experience. Thank you.

26 March 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the review, it was a pleasure to show you round the property and I'm so glad you had a good experience with us! - Katie

Rated 5 out of 5 stars

First Time Buyer

Hardisty Estate Agents Horsforth were brilliant at communicating and organising the house sale, offer negotiation and viewing. Roxy was really helpful in guiding me through the process, and keeping me and my solicitor updated throughout the sale. It was really easy to pick up my keys, and I appreciated the email/phone updates towards the end of the sale, particularly as a first time buyer.

24 March 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you, Ruby! I’m really pleased I could help make your first home-buying experience feel smooth and well supported. It was lovely working with you, wishing you lots of happiness in your new home! - Roxy

Rated 5 out of 5 stars

Smooth sale process

Thanks to Roxy and the team for a straightforward sale process. Roxy was always quick to respond and available for any questions along with chasing the buyer/solicitors as needed to keep things progressing. Thanks

19 March 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for the review Sarah! I’m very happy you had a smooth process with us. Roxy

Rated 5 out of 5 stars

Efficient and friendly

I have been pleased with my interactions with Hardisty during a recent property purchase. In particular, Roxy Lilley made the process as smooth as possible with efficient and friendly communication throughout.

18 March 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for your kind words, Abi. I’m so pleased everything went through in the end and I wish you all the best in your new home - Roxy

Rated 5 out of 5 stars

Excellent service!

Having previously tried to sell my house unsuccessfully with another agent, Hardisty were there to help. Their enthusiasm, professionalism and experience really shone through. Massive thanks to Jack & Roxy for making the sale happen. Would have no hesitations in recommending.

18 March 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks Chris, was a pleasure selling the house - Jack and Roxy

Rated 5 out of 5 stars

Pleasant experience!

Jack was a great Sales Negotiator - responsive and honest, and led to a quick acceptance of an offer and a huge weight off our shoulders.

17 March 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks Hugh, been a pleasure, all the best - Jack

Rated 5 out of 5 stars

Great experience!

Great experience working with Ben. He was friendly, professional, and made the viewing straightforward. His communication was timely, and he clearly guided me on the next steps, which had made the initial process much easier. Thank you, Ben.

16 March 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for your kind words Noleen, I really appreciate it. I’m glad I could help make the process straightforward for you – Ben.

Rated 4 out of 5 stars

Very happy with the level of…

Very happy with the level of communication and all the staff were very friendly and helpful.

17 March 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for the review John! Glad to hear you were happy with us! - Luke

Rated 5 out of 5 stars

Quick and easy sale

Quick and easy sale, sold my property within 2 weeks over asking price! Luke was great with communication through WhatsApp. Would definitely use Hardisty again.

16 March 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you Macauley, glad to hear you'd use us again. Best of luck with the sale - Luke

Rated 5 out of 5 stars

Had a great experience with Hardisty

Had a great experience with Hardisty. Lehila at Horsforth was our main point of contact and she was brilliant. Nothing was too much trouble for her and she really went the extra mile to help us out. Made a stressful process feel a lot smoother. Highly recommend asking for her!

23 January 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for the lovely words Joel. It was a challenging sale without a doubt, but we made it to completion in the end! Wishing you both all the best with your new home - Lehila

Rated 5 out of 5 stars

We recently purchased through Hardisty…

We recently purchased through Hardisty where we received regular updates, clear communication, they were happy to help when additional info was required. In the weeks and days prior to completion Lehila Owen was particularly helpful, professional and we would highly recommend.

6 March 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for sharing the kind review Dave, your recommendation means a lot. If we can help with anything in future, please do not hesitate to reach out - Lehila

Rated 5 out of 5 stars

Great customer service

Great customer service
I had a really positive experience with Lehila Owen. She always called back when requested and kept me informed throughout the process, which I really appreciated. She also made sure both parties were kept up to date with what was happening at each stage.

Unfortunately I was stuck in a chain sale, so although some of the conversations weren’t the most enjoyable due to the situation, that was absolutely no fault of Lehila. She was always clear about the next steps and made sure I understood what was happening.

She also chased up a few matters to help keep things moving, especially when the solicitor was tied up with other work, which really helped speed the process along.

She was very soft-spoken, patient, and understanding of my circumstances, which made a stressful situation feel much easier to deal with. I did want to thank her in person, but unfortunately I wasn’t able to meet her when I went into the office.

Overall, I’m very grateful for her help and support during the process.

20 February 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for taking the time to write such lovely words Tanzila, the chain was definitely a challenge so I couldn't be more pleased that you felt supported and updated throughout the process. I hope you love your new home and have many happy years there, all the best - Lehila

Rated 5 out of 5 stars

Happy to recommend the Hardisty & Co team

I've recently sold my 3-bed detached house with Hardisty, who were great throughout the whole process. In particular, Lehila was a brilliant at keeping me updated once I had accepted an offer, as it certainly wasn't a straight forward chain.

16 March 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for sharing your experience Laura! I'm so pleased you felt supported throughout the process. Good luck with the rest of your purchase, I hope you love your new home when you get to move in - Lehila

Rated 5 out of 5 stars

We have just sold a flat in Ilkley and…

We have just sold a flat in Ilkley and Chloe at Hardistys was instrumental in getting the sale over the line. She was proactive, efficient and lovely to deal with, so a big thank you.

12 March 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for such a lovely review. I’m really pleased to hear that I was able to support you in the sale on your flat in Ilkley. All the best, Chloe

Rated 5 out of 5 stars

Fantastic professional Estate Agent

Fantastic professional Estate Agent. Made moving easy!!

Massive thank you to Jack and Lehila!

6 March 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for such a kind review Judith, so pleased we reached completion! You know where we are in future - Lehila & Jack

Rated 5 out of 5 stars

We had the fortune of Chloe dealing…

We had the fortune of Chloe dealing with our property purchase and she was absolutely fantastic, she continually kept us informed, navigated the numerous hurdles we encountered and supported us throughout as the ‘go between’ all parties involved. I hope Hardistry appreciate the absolute gem she is! Real pleasure dealing with you Chloe and many thanks again for your outstanding support.

12 March 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you so much for your kind words, it truly means a lot. It was an absolute pleasure helping you through your property purchase and I’m really pleased I could support you along the way.
 
Keeping everyone informed and making the process as smooth as possible is always my goal, so I’m delighted to hear you felt supported throughout.
 
Thank you again for taking the time to leave such a lovely review. I wish you all the very best in your new home!
 
Chloe

Rated 5 out of 5 stars

Just bought in Skipton through Hardisty…

Just bought in Skipton through Hardisty and both Lucy in Skipton and Chloe in Leeds were really proactive throughout and kept me informed at all stages. They were both a pleasure to deal with and I would highly recommend Hardisty’s service. Thank you 🙏

25 February 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thank you for such a kind review Alison! It means a lot to hear that we were able to proactive and support you throughout your purchase. All the best in your new home, Chloe

Rated 5 out of 5 stars

Highly Recommend

I have used Hardisty 5 or 6 times to buy and sell a property and each time they have been fantastic. Highly recommend. Special mention to Danny and Luke at Horsforth!

10 March 2026
Unprompted review
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Reply from Hardisty Estate Agents

Thanks for the review Owen, glad we could successfully sell your house once again, On to the next!- Luke and Danny

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