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Hardman Reviews 82

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, design, and craftsmanship, often highlighting the beautiful and well-made furniture. Many appreciate the excellent service, including regular updates during manufacturing and helpful communication from the sales and delivery teams. However, some people were dissatisfied with the delivery service and order process. They reported significant delays, with orders arriving much later than initially promised, and a lack of proactive communication regarding status updates. A few customers also received products with defects, such as finishing flaws or structural issues, which required further attention or replacement.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Clients share positive opinions on quality, frequently praising the excellent craftsmanship, solid... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise the professionalism,... See more

Service

Users describe positive interactions with service. Customers highlight the helpfulness and politeness of the... See more

Order

Reviewers mention ambiguous feedback about order. Some customers praise the professionalism from order to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great table and great customer service! Top is really nice, fairly “calm” but very nutural-looking. Profile and overall shape are really pleasing. We are also happy with packaging, which was... See more

Rated 5 out of 5 stars

Super stylish modern furniture . We ordered an Arlen table and are delighted. The sales team and the delivery team were all fantastic. We were notified at regular intervals re delivery date. It... See more

Rated 5 out of 5 stars

We got a beautiful table. During the process, the Hardmann team always kept us up to date on status and delays. And even the first shape of the table wasn't what we wanted, since they share a picture... See more

Rated 5 out of 5 stars

I ordered a lunar table which was manufactured on schedule. I was kept well informed during the manufacturing process and I was able to delay delivery slightly due to building work. The table was deli... See more


Company details

  1. Furniture Manufacturer
  2. Home Furniture Shop
  3. Living room shop

About Hardman

Written by the company

Hardman crafts refined hardwood furniture for homes and hospitality spaces. Defined by clean lines, rounded edges, and solid hardwood construction, our collection spans dining, living room, bedroom, and outdoor furniture. Each piece is made to order from FSC-certified oak, walnut, ash and iroko by a team of over 60 craftspeople. Alongside our standard collection, we offer semi-custom and fully custom options, with the flexibility to adjust dimensions, finishes, and details.

Our aim is to make furniture that is enduring enough in both quality and form to move between homes, cities, and different chapters of life. To support that, founders Erika and Liam are closely involved in every step of the process, from design and material selection to construction and finishing.

Today, from our Brooklyn headquarters, we work with homeowners, interior designers, and trade partners across residential and hospitality projects. Clients come to us for solid wood construction, easy customization, and a clear process from selection through delivery.

Hardman Design began in Berlin in 2012, where Liam Hardman built every piece himself. That hands-on practice shaped everything that followed, a disciplined approach to proportion, detail, and construction. Today, Hardman Design is based in Brooklyn and led by partners Liam Hardman and Erika Hardman. Our team now includes over 60 master craftspeople.

From Berlin to Brooklyn, many places have shaped our work. Time in Southern France deepened our appreciation for materials with character. In California, wide-open landscapes strengthened our focus on organic forms and gave us the confidence to let a single idea speak. New York—where space is limited and life moves quickly—sharpened our belief that every object has to earn its place.

Today, even as we’ve grown and our influences have expanded, our approach has stayed the same. Our aim is to create furniture that is enduring enough in quality and form to move between homes, cities, and different chapters in life. That means we stay close to the work and to the people we make it for. Whether you’re a designer working on a large project or an individual selecting furniture for your home, we offer direct support throughout the process.

Exacting Craftsmanship

All of our furniture is constructed by hand from solid hardwood at our single partner workshop in Ukraine. The same team of skilled craftspeople builds, finishes, and inspects every piece in-house. Liam stays closely involved in production to ensure every piece meets our standards.

Sustainable Furniture, Made to Last

We only source FSC-certified European and American hardwoods, including oak, walnut, and ash. This supports responsible forestry and lets us work with woods known for strength and stability.

To protect each piece, we use plant-based hardwax oil finish. This natural surface treatment is designed to be maintained and renewed so pieces can stay in use for years to come.

Custom Without Complication

All Hardman Design furniture is made to order, allowing you to tailor each piece to your home or project. Choose your preferred hardwood species, adjust dimensions, and select from multiple finish and fabric options.

We can also take on fully custom work or make significant modifications to pieces in our collection, including special finishes, upholstery details, custom fabrics, and non-standard sizing.

5 Year Warranty

White Glove Delivery available on all orders

White Glove Delivery available on all orders
Easy Returns Not satisfied? Return non-custom items within 30 days.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

82 reviews

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Replied to 100% of negative reviews

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Rated 4 out of 5 stars

Beautiful table with excellent…

Beautiful table with excellent craftsmanship. It looks even better in person and feels very solid and well made. The process took some patience, but the final result was absolutely worth it. I’m very happy with my purchase.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful Luna Table

We purchased the Luna Table in European Walnut, which has a lot of movement in the grain, and couldn’t be happier. Beautiful color and form, delivered on schedule (10 weeks) and nicely packaged for transport. Just what we wanted.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

I love my furniture

I love my furniture - they are really incredible pieces and overall an amazing service provided - I was kept in touch throughout the process of my furniture being built and the quality of the items is incredible, especially when comparing to what else is in the market.

17 November 2025
Unprompted review
Rated 1 out of 5 stars

Mdf not solid wood ….

Planned to purchase a dining table and ordered a sample of their European walnut to check the finish.

On their website, the proudly claim made from solid wood. Imagine my disappointment when I received a piece of mdf that wasn’t even stained the correct colour or finish.

Needless to say I won’t be placing an order

21 November 2025
Unprompted review
Hardman logo

Reply from Hardman

Hi Jac42,

Thank you for taking the time to leave your feedback — I’m sorry to hear that the sample you received caused disappointment.

I do want to clarify one important point: we do not use MDF in any of our tables or in any samples we send out. All of our furniture is made exclusively from solid hardwood, including the walnut sample you received.

The confusion most likely comes from the fact that one side of the sample was unfinished. Before oil is applied, solid walnut can appear much lighter, smoother, and more uniform in texture than people expect — especially if they’re used to seeing walnut only in its finished, darker state. This unfinished surface can understandably be mistaken for something else.

That said, we completely understand why this gave the wrong impression, and we’re genuinely sorry for the frustration it caused. We would be more than happy to send you a fully finished walnut sample or a larger offcut from an actual tabletop, so you can see the colour depth and grain structure exactly as it appears in our furniture.

If you’d like to explore this or have any questions at all, please feel free to reach out to us directly — we’re here to help.

Warm regards,
Liam – Hardman Design

Rated 5 out of 5 stars

Great table!

We ordered a custom size walnut table for our new kitchen. We loved the manufacturing progress updates and photos. The table arrived, packaged extremely well. Took 10 mins to assemble and looks great in place.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

We got a beautiful table

We got a beautiful table. During the process, the Hardmann team always kept us up to date on status and delays. And even the first shape of the table wasn't what we wanted, since they share a picture before finalizing and shipping, we could ask for adjustments and changes, so it fit to exactly what we wanted. This resulted in a very beautiful table, we were looking for a long time.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful table and great service

I ordered a lunar table which was manufactured on schedule. I was kept well informed during the manufacturing process and I was able to delay delivery slightly due to building work. The table was delivered well packaged in a wooden crate and assembly was easy and minimal. It is absolutely beautiful and as expected. I wouldn’t usually make such a big purchase without seeing it before but I needn’t have worried. Wonderful design and quality workmanship, I love it!!!

25 September 2025
Unprompted review
Rated 4 out of 5 stars

Lovely table

Lovely table which has not disappointed. The only negative was the length of time for the order to arrive which was several weeks longer than stated on the website at the time of order. Something which seems to be a common feature reading other reviews.

A point worth noting was that we were sent a picture of the completed table once it had been manufactured. I started to panic as the table looked nothing like quality on the website - I needn't have worried as when it arrived it was absolutely fine. Delivery and assembly was also good.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

The product quality is consistently…

The product quality is consistently outstanding, exceeding my expectations.
The customer service team are excellent and extremely helpful.
I am 100% happy with my purchases.

Thank you to everyone at Hardman Design

4 May 2025
Hardman logo

Reply from Hardman

Thank you very much. We’re happy to know that both the quality and our service continue to meet your expectations.

Rated 5 out of 5 stars

Awesome - Somehow combines elegance with solid construction.

We've just had a new kitchen installed and for us, the kitchen is the centre of our home - we cook and eat there. So we wanted a really nice table, preferably in oak to match several other features in our house. We had always had a large table in the kitchen but we were looking for the flexibility of one which took up slightly less space for day to day use but which could be extended when needed. Not really many options around and of those there are, a lot are fairly chunky. So I was really pleased to come across Hardman design with their range of more contemporary tables, with the option to make one of whatever size we wanted. And it can extend.

After a bit of design/sizing/finish dialogue we placed an order and waited patiently for our Carolina table matching chairs to arrive. Be aware, quality like this takes a bit of time, but it's absolutely worth the wait.

We have just had the table and chairs delivered and we couldn't possibly be happier.

First things first - the packaging for transportation was excellent - minimal chance of any damage to the order. Cleverly and carefully flat packed.

When unpacked and assembled the table and chairs are gorgeous - no other words for them. Actually beautiful might suffice too. Stunning grain - for the table the main section and extension match perfectly!! - expertly designed and made, elegant yet solid.

I had a few reservations about placing an online order for something so significant that I had never actually seen in person but I am glad I took that chance - what you see on the website is 100% what you get - a stunning design expertly constructed.

I can't recommend them highly enough, these guys produce beautiful, functional, art and clearly care passionately about what they do

23 May 2025
Unprompted review
Hardman logo

Reply from Hardman

Thank you so much for this generous and thoughtful review. We're truly glad that the table and chairs have found such a meaningful place in your home.

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service! Everyone involved with our project was great in relaying the progress throughout production.

12 March 2025
Hardman logo

Reply from Hardman

Thank you for your feedback. We're pleased to hear that you felt well informed and supported throughout your project.

Rated 5 out of 5 stars

Excellent result for bespoke table

Excellent result for bespoke table. We altered the size and surface treatment of a dining table. The client was delighted with the result, thank you for perfect execution at excellent quality well fitting the clients Scandinavian classics.

10 January 2025
Hardman logo

Reply from Hardman

Thank you for your kind words. We're delighted the bespoke piece was so well received and appreciate your trust in our craftsmanship.

Rated 5 out of 5 stars

Excellent Service!

We already had a dining table from Hardman Design and decided to order a second one for our kitchen. Once again, the service was excellent. The advice regarding the right size was really helpful, and communication throughout the process was always smooth and friendly.

2 May 2025
Hardman logo

Reply from Hardman

Thank you so much for your kind words and for choosing us again! Enjoy your new table, we truly appreciate your continued trust in Hardman Design.

Rated 5 out of 5 stars

Loved everything about it

Loved everything about it! The process was terrific, communication was great and the table is absolutely beautiful!!!

5 March 2025
Hardman logo

Reply from Hardman

Thank you so much for your kind words! It's always a pleasure to know our work is appreciated. Enjoy your new piece!

Rated 5 out of 5 stars

Personal attention was given at all…

Personal attention was given at all times… specific measurements and colour were great. The delivery was good with attention no and great care taken .

20 December 2024
Hardman logo

Reply from Hardman

We’re so glad you felt well taken care of and thank you for your thoughtful review! Precision and personal attention are core to our process, and it’s wonderful to hear this reflected in your experience.

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