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Hardman Reviews 82

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, design, and craftsmanship, often highlighting the beautiful and well-made furniture. Many appreciate the excellent service, including regular updates during manufacturing and helpful communication from the sales and delivery teams. However, some people were dissatisfied with the delivery service and order process. They reported significant delays, with orders arriving much later than initially promised, and a lack of proactive communication regarding status updates. A few customers also received products with defects, such as finishing flaws or structural issues, which required further attention or replacement.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Quality

Clients share positive opinions on quality, frequently praising the excellent craftsmanship, solid... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise the professionalism,... See more

Service

Users describe positive interactions with service. Customers highlight the helpfulness and politeness of the... See more

Order

Reviewers mention ambiguous feedback about order. Some customers praise the professionalism from order to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great table and great customer service! Top is really nice, fairly “calm” but very nutural-looking. Profile and overall shape are really pleasing. We are also happy with packaging, which was... See more

Rated 5 out of 5 stars

Super stylish modern furniture . We ordered an Arlen table and are delighted. The sales team and the delivery team were all fantastic. We were notified at regular intervals re delivery date. It... See more

Rated 5 out of 5 stars

We got a beautiful table. During the process, the Hardmann team always kept us up to date on status and delays. And even the first shape of the table wasn't what we wanted, since they share a picture... See more

Rated 5 out of 5 stars

I ordered a lunar table which was manufactured on schedule. I was kept well informed during the manufacturing process and I was able to delay delivery slightly due to building work. The table was deli... See more


Company details

  1. Furniture Manufacturer
  2. Home Furniture Shop
  3. Living room shop

About Hardman

Written by the company

Hardman crafts refined hardwood furniture for homes and hospitality spaces. Defined by clean lines, rounded edges, and solid hardwood construction, our collection spans dining, living room, bedroom, and outdoor furniture. Each piece is made to order from FSC-certified oak, walnut, ash and iroko by a team of over 60 craftspeople. Alongside our standard collection, we offer semi-custom and fully custom options, with the flexibility to adjust dimensions, finishes, and details.

Our aim is to make furniture that is enduring enough in both quality and form to move between homes, cities, and different chapters of life. To support that, founders Erika and Liam are closely involved in every step of the process, from design and material selection to construction and finishing.

Today, from our Brooklyn headquarters, we work with homeowners, interior designers, and trade partners across residential and hospitality projects. Clients come to us for solid wood construction, easy customization, and a clear process from selection through delivery.

Hardman Design began in Berlin in 2012, where Liam Hardman built every piece himself. That hands-on practice shaped everything that followed, a disciplined approach to proportion, detail, and construction. Today, Hardman Design is based in Brooklyn and led by partners Liam Hardman and Erika Hardman. Our team now includes over 60 master craftspeople.

From Berlin to Brooklyn, many places have shaped our work. Time in Southern France deepened our appreciation for materials with character. In California, wide-open landscapes strengthened our focus on organic forms and gave us the confidence to let a single idea speak. New York—where space is limited and life moves quickly—sharpened our belief that every object has to earn its place.

Today, even as we’ve grown and our influences have expanded, our approach has stayed the same. Our aim is to create furniture that is enduring enough in quality and form to move between homes, cities, and different chapters in life. That means we stay close to the work and to the people we make it for. Whether you’re a designer working on a large project or an individual selecting furniture for your home, we offer direct support throughout the process.

Exacting Craftsmanship

All of our furniture is constructed by hand from solid hardwood at our single partner workshop in Ukraine. The same team of skilled craftspeople builds, finishes, and inspects every piece in-house. Liam stays closely involved in production to ensure every piece meets our standards.

Sustainable Furniture, Made to Last

We only source FSC-certified European and American hardwoods, including oak, walnut, and ash. This supports responsible forestry and lets us work with woods known for strength and stability.

To protect each piece, we use plant-based hardwax oil finish. This natural surface treatment is designed to be maintained and renewed so pieces can stay in use for years to come.

Custom Without Complication

All Hardman Design furniture is made to order, allowing you to tailor each piece to your home or project. Choose your preferred hardwood species, adjust dimensions, and select from multiple finish and fabric options.

We can also take on fully custom work or make significant modifications to pieces in our collection, including special finishes, upholstery details, custom fabrics, and non-standard sizing.

5 Year Warranty

White Glove Delivery available on all orders

White Glove Delivery available on all orders
Easy Returns Not satisfied? Return non-custom items within 30 days.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

82 reviews

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Rated 4 out of 5 stars

Update

Update:
We have had many compliments on the table. It is absolutely beautiful abd very high quality. The table was made with skill and care out of quality materials. Hardman reached out to me and acknowledged their mistakes in communication. They have made a genuine goodwill effort to make amends, so I feel they warrant 4 stars.

8 March 2025
Unprompted review
Hardman logo

Reply from Hardman

Thank you for updating your review and acknowledging the quality and craftsmanship of your table. We also appreciate your recognition of our efforts to make things right. We’re committed to continuously improving – your honest feedback helps us do just that.

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